Telnyx vs. Telonium

We use Telnyx in a small company and are getting great savings in our telecommunications needs. Reporting is clear and makes it easy to control expenses. Migration of numbers was very easy and had tracking while in the process. We have our own numbers in Telnyx. I didn't find any situation where the service is less appropriate up to now.

Incentivized

Our clients are more satisfied since we have been using this program and our workers and customer service agents are also more than pleased with the use of this software, so I give it my 100% recommendation. I have noticed that in the time of use, there are more advantages than disadvantages of using it.

Incentivized

• Responsiveness: Typically quick to reply to technical support chats.
• Availability: Large team accessible via email, chat, and phone.
• Innovation: Regularly adds and tweaks features on the web portal that always looks clean and modern.

Incentivized

• Pricing is reduced based on usage levels.
• unlimited calls in accordance with the assigned plan.

Incentivized

• Minorly, the chat support replay takes some time. But at least they have real time chat support available.
• They should tie-up with other countries Telecome in order to make their service cheap in those countries as well.
• Since I found service always up , Not any incidents to complain .
• If they provide Mobile app for call and message handling facility then it will be good handy.

• We use the call recording tool, but we can't hear the call very well to be able to clearly understand the conversation, we have already made a report to the technical service.
• It is a fairly easy-to-use software, but it has functions that clutter the screen and we see that we have not needed them yet.
• Sometimes it does not have very good synchronization with some channels such as Gmail.

Incentivized

T38 is our secondary carrier. They aren't listed in the available list. Telnyx has a larger number pool and easy to use interface. Although, T38 has the upper hand with fax troubleshooting.

Incentivized

Using our Customer Portal, you can customize your phone system from anywhere - all phones are delivered ready to connect! There is no longer any need to schedule a technician to come to your site and make adjustments. Automated operators enable automated systems to accept all incoming calls and route them to the appropriate person in your office.

Incentivized

• Due to easy SIP truncation the cost of customer approach has become very convenient internationally. We got a so much scaling to play on large customer base. And large base makes sense of large positive ROI.

• Notifications in real time
• Contact with customers in a shorter time

Incentivized