TelebuHub

TelebuHub

5 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
TelebuHub	Score7.8 out of 10	N/A	TelebuHub is a complete inbound and outbound contact center software solution that enables businesses to manage communication with their customers and clients over several communication channels, such as voice, chat, email, messenger apps, SMS, social media, and webchat. When trying to contact a business, customers have certain expectations such as fast responses, personalized interactions, and timely solutions. TelebuHub is the solution to ensure that all these…	N/A

Pricing

TelebuHub

No answers on this topic

Pricing Offerings
TelebuHub
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No

No setup fee

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Features

TelebuHub

Comparison of Contact Center Software features of TelebuHub
Feature	TelebuHub 9.6 3 Ratings 15% above category average
Agent dashboard	10.03 Ratings
Validate callers	9.53 Ratings
Outbound response	9.53 Ratings
Call forwarding	10.03 Ratings
Click-to-call (CTC)	9.53 Ratings
Warm transfer	9.03 Ratings
Predictive dialing	9.03 Ratings
Interactive voice response	10.03 Ratings
REST APIs	9.43 Ratings
Call scripts	9.53 Ratings
Call tracking	10.03 Ratings
Multichannel integration	9.43 Ratings
CRM software integration	9.53 Ratings

Comparison of Workforce Optimization (WFO) features of TelebuHub
Feature	TelebuHub 9.5 3 Ratings 15% above category average
Inbound call routing	9.53 Ratings
Recording	9.53 Ratings
Quality management	9.53 Ratings
Call analytics	9.53 Ratings
Historical reporting	10.03 Ratings
Live reporting	9.03 Ratings
Customer surveys	9.43 Ratings
Customer interaction analytics	9.53 Ratings

Best Alternatives
	TelebuHub
Small Businesses	Nextiva Contact Center Score9.7 out of 10
Medium-sized Companies	Genesys Multicloud CX (discontinued) Score8 out of 10
Enterprises	Bright Pattern Contact Center Score9.1 out of 10
All Alternatives	View all alternatives

User Ratings
	TelebuHub
Likelihood to Recommend	9.5 (3 ratings)

User Testimonials
	TelebuHub
Likelihood to Recommend	Telebu Communications We have benefited a lot from this software that seems very complete and helps us to receive many more calls daily, customers are much more satisfied because they are served more promptly and efficiently and the performance of workers is increased. It is one of the best customer service software we have used. Incentivized Inés Prieto R&D / Product Development Engineer - Quality Read full review
Pros	Telebu Communications Ability to design IVR flow using very user-friendly IVR Studio The remote work capability and extremely low infrastructure cost afforded by cloud deployment User-friendly design, which makes the software very easy to navigate Affordability and flexibility offered by the company in terms of integration Dev Madhav S D Product Marketer Read full review
Cons	Telebu Communications Could use a mobile app, since the website performance is poor on mobile More social media listening should be added Dev Madhav S D Product Marketer Read full review
Return on Investment	Telebu Communications Improved CSAT scores Agents are happy to use the software without any roadblocks remotely Successful outreach of voice broadcast marketing campaigns Much more organized customer query ticketing Virtual assistant helps a lot in ticketing late-night customer calls Dev Madhav S D Product Marketer Read full review
ScreenShots