TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TeamSnap

    Score10 out of 10
    N/ATeamSnap in Boulder offers their club, tournament, and league management software platform with a focus on clear communication applications between different levels of the organization (e.g. coach to teammember, etc.), as well as online registration and enrollment, scheduling and team member availability management, team branding, logos and other team-related features.

    $5.84

    per month

    Zenoti

    Score4.6 out of 10
    Enterprise companies (1,001+ employees)
    Zenoti is a cloud software used by spas, salons, med spas, yoga and fitness studios to grow and manage their business. Zenoti includes scheduling, a POS system, and its centralized platform integrates appointment scheduling, billing, marketing, inventory, custom reporting and mobile apps. Zenoti Mobile aims to bring simplicity to the complexity of running a spa, including a system for staff and tools also to elevate the customer experience, with built-in marketing…N/A
    Pricing
    TeamSnapZenoti
    Editions & Modules
    Basic
    $5.84
    per month
    Premium
    $8.34
    per month
    Ultra
    $10.84
    per month
    Free
    Free
    No answers on this topic
    Offerings
    Pricing Offerings
    TeamSnapZenoti
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    TeamSnapZenoti
    Considered Both Products
    TeamSnap
    No answer on this topic
    Zenoti
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    89%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    89%
    Happy with the feature set
    8 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    8 Answers
    No answers on this topic
    User Ratings
    TeamSnapZenoti
    Likelihood to Recommend
    10.0
    (10 ratings)
    8.2
    (2 ratings)
    Usability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Support Rating
    9.7
    (6 ratings)
    -
    (0 ratings)
    User Testimonials
    TeamSnapZenoti
    Likelihood to Recommend
    TeamSnap
    Anytime there are instantaneous communications that need to go out across a number of different mediums. It ensures that everyone is on the same page.
    Incentivized
    Read full review
    Zenoti
    Exactly the program is designed for spa industries or markets that are specifically dedicated to reservations, but we have shown that it can also have a great contribution for small internal spas in companies that need organization, its price is accessible, it gives order and administration, formality which is what we want to show in our company. Thanks Zeneti our collaborators are happier.
    Incentivized
    Read full review
    Pros
    TeamSnap
    • It makes communicating with other parents and coaches easy
    • It makes it easy to know what's coming up on the schedule
    • It allows you to mark exactly which events you are able to attend
    Incentivized
    Read full review
    Zenoti
    • Appointment Management
    • Marketing
    • Point of Sale
    • Client Communications, SMS messaging
    • Online Booking and Online Gift Certificates
    Read full review
    Cons
    TeamSnap
    • The Schedule in List View is odd -- you must scroll all the way to the bottom to view the most recent event.
    • Website load speeds are usually very slow.
    Incentivized
    Read full review
    Zenoti
    • A few minor limitations using the calendar to book appointments.
    • Display which therapists are available when customers are booking online.
    • A few minor usability improvements in the point of sale.
    Read full review
    Usability
    TeamSnap
    No answers on this topic
    Zenoti
    Because of the highly customizable nature of the software, the usability is sometimes affected, requiring lots of training for the staff
    Read full review
    Support Rating
    TeamSnap
    Whenever I have had an issue it has been dealt with quickly and correctly. I haven't had any with functionality, rather with billing since I have to go through an athletic department. They were understanding, responsive and fixed the problem quickly without any major issues. The use of the app was not stopped.
    Incentivized
    Read full review
    Zenoti
    No answers on this topic
    Alternatives Considered
    TeamSnap
    This was our first choice, and we have not tried any other entity for this specific purpose. The app came highly rated and many "moms" on our team already used it for kids soccer teams or other sports teams they were a part of, be it recreational or school. Ease of use is key, as we are all adults and didn't need any young social media platforms.
    Incentivized
    Read full review
    Zenoti
    Zenoti offers the richest feature set for our business category.
    Read full review
    Return on Investment
    TeamSnap
    • We use the app for a recreational club, so it hasn't directly correlated to business.
    • The app does make it to connect with those whom you might not connect otherwise.
    Incentivized
    Read full review
    Zenoti
    • Built in marketing features help to boost bookings
    • Built in features to help sell Add-ons.
    Read full review
    ScreenShots

    Zenoti Screenshots

    Screenshot of Admin Dashboard InterfaceScreenshot of Front Desk InterfaceScreenshot of SmartKartScreenshot of Advanced Marketing DashboardScreenshot of Advanced MarketingScreenshot of Zenoti Reports