Axway headquartered in Phoenix, Arizona offers Managed File Transfer (formerly SecureTransport), a managed file transfer system providing mft gateway, mft controller, and governance.
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bTrade TDXchange
Score 10.0 out of 10
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TDXchange is an MFT solution that allows companies of
all sizes to link with other servers
and trade data securely, both internally and externally. It is presented as a
flexible, infinitely expandable, and complete MFT solution designed to meet the data transfer needs of any company.
The ease of use and onboarding has made bTrade TDXchange a real pleasure to use day-to-day. We really appreciate the stability and the small footprint the application uses which has allowed us to save a tremendous amount of money on hardware usage compared to our previous system.
If you use Axway SecureTransport with their edge server. The system separates your user accounts from the first point of entry into the system. This is done by creating an edge device in your DMZ that acts only as a proxy to the backend ST server.
Their support has been really good when you have a questions or issues with the version you are on. They respond pretty quickly to your open cases.
I also like the fact that their system can be really customizable. This does take a little bit of knowledge of how the system works. I did go to a 4 day class that Axway provided back in version 4.
They support a wide range of security and automation when it comes to sending/receiving files.
They have low CVE vulnerabilities and they keep up with the latest security holes that may arise.
SecureTransport is a pretty solid platform and it's pretty hands off once it's up and running. We did have to tweak a few things regarding the memory allocated to the running services and there are a still few open bugs that are supposed to be released in the next SecureTransport. Those are not causing any issue on our side.
You can create different templates for your HTTPS sites. This is useful if you have different needs for your customers.
bTrade TDXchange is an excellent product with a robust architecture that runs seamlessly on both Windows and Linux operating systems.
We host it on an inexpensive infrastructure in AWS, and it requires minimal maintenance.
The system is highly reliable I believe bTrade TDXchange is ideal for both small organizations and large enterprises, making it one of the top products on the market for Managed File Transfer.
I have come a cross several bugs that came up in their new releases, but this is kind of expected given they support a wide range of technologies in terms of B2B transfers or ad-hoc transfers.
Support is sometimes difficult to communicate with just because of them being out of India. They are responsive and know their stuff when it comes to SecureTransport.
We have only had to engage bTrade TDXchange’s technical support team a few times, but it has always been a great experience. They are U.S. based and very responsive. We even provided feedback shortly after implementation and they put our recommendation into the next release (or the one after that…I forget exactly).
It literally took a few minutes to install bTrade TDXchange and then with bTrade's documentation we were able to do all the initial setup in under an hour.
I have not used another product other than SecureTransport. I have only researched to see if there are any alternatives better. Frankly we just don't have the time to invest in switching either. SecureTransport does what it needs to do in our environment.
Once the system is set up and operational, the only internal support would be to configure new accounts or research failed transmissions. It's really hands off once you have it up and running. It doesn't require a bunch of support or baby sitting.
We are able to offer new services to our business customers which benefits both sides.
