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Brightflag vs. Mitratech TAP Workflow Automation

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Brightflag

    Score10 out of 10
    N/ABrightflag, with offices in New York, Ireland, and Australia, offers their flagship legal billing application, emphasizing spend management and advanced analytics.N/A

    Mitratech TAP Workflow Automation

    Score7.5 out of 10
    N/ATAP Workflow Automation is a business process automation solution, enabling clients to digitize any workflow. The solution aims to improve efficiency, productivity, standardization, and compliance, as well as drive cost savings and time-to-value. TAP's drag-and-drop UI lets users build and deploy workflows without coding or IT involvement. TAP's open API enables clients to integrate into existing tools to drive automation across the organization.N/A
    Pricing
    BrightflagMitratech TAP Workflow Automation
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BrightflagMitratech TAP Workflow Automation
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    BrightflagMitratech TAP Workflow Automation
    Likelihood to Recommend
    10.0
    (1 ratings)
    7.3
    (2 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    5.5
    (2 ratings)
    User Testimonials
    BrightflagMitratech TAP Workflow Automation
    Likelihood to Recommend
    Brightflag
    I already recommend Brightflag to anyone and everyone who processes invoices. There is a lot of information and data that comes on these invoices, and having a system that streamlines the information in one place has been extremely useful for a department that is a cost center and needs a quick way to justify every spend.
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    Mitratech
    From my few months of using the tool, I believe the tool would be best suited for Legal Ops (Contracting) & Procurement. Maybe even in competitive bidding (strategic sourcing: eg RFP & RFX). The tool may be less appropriate for Payment Processing/Collecting.
    Incentivized
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    Pros
    Brightflag
    • Easy interface
    • Amazing customer service
    • Measurable impact on bottom line
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    Mitratech
    • Creating a user community and sharing knowledge of automation best practices.
    • Easy to use form and workflow builder.
    • Responsive and knowledgeable technical team.
    Incentivized
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    Cons
    Brightflag
    • More bespoke flags
    • More benchmarking data
    Incentivized
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    Mitratech
    • Adding form fields can be quite tedious as it has to be added to every stage/relationship.
    • It's difficult to remember where a certain condition/formula sits.
    • I wish the workflow itself can be exported for presentation/demo/documentation purposes.
    • I wish there was a way for more than one admin to configure the tool at the same time.
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    Usability
    Brightflag
    Super easy to set up and use. The interface is intuitive, but it's worth spending some time getting used to seeing where the different "file cabinets" are located. I recommend having one person dedicated to the day-to-day management of the platform (separate from the reviewers and approvers), someone who just manages to upload the invoices, setting up new vendors, liaising with BF Support, but cross-training everyone who uses it on the broad functions.
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    Mitratech
    No answers on this topic
    Support Rating
    Brightflag
    Customer support is spectacular. Probably the single best quality of this product. They are quick to respond, quick to troubleshoot, and quick to offer suggestions on workarounds for things that might still be in the works (or unique to us). That level of agility and can-do attitude is what I needed in a partner like this.
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    Mitratech
    No answers on this topic
    Alternatives Considered
    Brightflag
    No answers on this topic
    Mitratech
    Autodesk selected TAP because of its ability to handle more complex workflows. We vetted a lot of "light" automation solutions but wanted a tool that was flexible enough to handle our more extensive use cases.
    Incentivized
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    Return on Investment
    Brightflag
    • ROI has been superb: saw a 30% drop in legal spend (based on invoice amount) due to catching items that shouldn't have been charged or charges that exceeded agreed-upon caps.
    • Being able to add prior years' invoices to the system has been incredible since it allows for internal benchmarking and YoY comparison reporting.
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    Mitratech
    • Required fields force robust disclosure information up front.
    • Workday integration enables pre-population of fields which reduces manual entry and saves compliance time.
    • Emails, communications, and disclosure decision memos and stored in a centralized database which helps our team keep compliant records.
    • Automated reminders have led to less ‘chasing’ by compliance.
    • Improved UX has encouraged and increased disclosures, mitigating our company's risk.
    Incentivized
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    ScreenShots