Symitar vs. Synapse

The system is quick and easy to use for our front-line staff allowing them to serve our members extremely fast. Additional functionality n some modules would allow us to move off some third party vendors and do it within the existing system.

Incentivized

Synapse is great for companies would like to pay their bills on time without the hassle of reaching out to each vendor.

Incentivized

• quick and easy access to member accounts.
• integrations with 3rd party vendors to enhance our member service experience.
• online, mobile banking and shared branching integration allowing us to serve our members anywhere in the world.

Incentivized

• Simple
• Hands On
• Easy to navigate

Incentivized

• Business services modules do have everything we would like.
• Collections modules do not have everything we would like.
• A way to allow users to update their software without them having to have local administrative rights.

Incentivized

• Ability to update information
• Formatting
• More email report options

Incentivized

I have not been a user of SynapseFi

Incentivized

• It has allowed us to grow from a less than 500 million dollar in asset size credit union to a 2 billion dollar is asset size credit union over the past 20 years.
• Growth is asset size achieved without sacrificing member service.
• With our focus on member service and the usage of the system, we have seen continuous growth in our membership every year.

Incentivized

• Less interest charges
• Happier clients
• More credit card usage which leads to benefits

Incentivized