Veeam One works great for monitoring virtual infrastructure. However, other dedicated server monitoring apps do better with monitoring the individual VMs. Where it stands out is its reporting functionality, which allows you to forecast growth and keep track of how you are using your resources. It is also great for companies without a big monitoring budget, as there is a pretty functional free version.
Proactive Alerting - the product can provide email alerts to notify one of any issues in the environment.
Capacity Planning and Forecasting - it has the ability to provide an analysis of the current environment as well as provide a report to forecast future capacity requirements.
Monitoring and Reporting - the software can monitor you environment 24x7 with the ability to provide comprehensive reporting.
The SMP solution is a beast. Each piece is complicated in itself let alone how everything ties together!
There is plenty of documentation online on how to perform a specific task, but you need to pay attention to what VERSION the article is written for. I've been halfway through implementing something only to hit a roadblock since I'm running a newer version and the option the article says to click on doesn't exist anymore...
Basically the products works very well and we have been very pleased, but following are some picky details I could suggest for improvement specific to our needs.
We leave the GUI up on a TV in our Office and on our desktops to visibly see if anything is alerting. It would be nice if you could customize the view to have a smaller minimum view with just the widgets you wanted.
When the GUI starts on a multi-monitor setup it always returns to the primary and any popup windows always go to the primary instead of the monitor you have the application running in.
The software is a joy to use. The user interface is good overall and you can find frequently needed things easily and quickly. Some less frequently needed things eg. settings are hidden under several menus and one might have to look for those for a while. We also haven't had any issues with the products reliability.
Support, as mentioned earlier, is often slow to respond for Veeam ONE requests. To Veeam's credit, they will work on an issue until they find a solution, and will even develop a specific hotfix for your environment if one is needed, but response time is just slow.
I have had exposure to SCCM before we moved to Altiris (aka SMP) and SMP does some things in a more complicated way, but there is a LOT of flexibility too. For example, with Patch Management, it's very similar to SCCM, you download the patches you want to install and then publish them. However, with SCCM, you need to have WSUS running on the back end to handle the patch deployment, while SMP does the installs itself. It syncs the patches with the agents and stages the files, and will install them when the maintenance window opens.
Veeam One is very easy to use, easy to configure and get what you want. The integration for Veeam Backup is perfect, for today i think Veeam need to make Veeam One monitor Microsoft 365 envirioment, this will give great imput and integrated with Veeam Backup for 365 will be amezing.
Being able to report on the majority of things you want all from one interface, makes it really easy to get the results you want.
Because my employer didn't provide training, it took working with support, reading technical documentation, and just playing around on my own to learn how to do certain things.
I've had a lot of help from the SMP Support staff and they're great people and very helpful!
The most valuable reports can safe us a lot of headaches and downtime. What used to be an emergency once in a while is an afterthought as we proactively prevent those same issues in less than 5 minutes a week.
The simplicity has allowed us to offload some virtual environment monitoring to a junior associate.
Initial deployment took some time because we couldn't get licensing figured out, but it has been smooth sailing since then.
