Symantec Endpoint Security vs. Zscaler Deception

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Symantec Endpoint Security
Score 6.3 out of 10
N/A
Symantec Endpoint Protection is the company's flagship antivirus / endpoint security product.
$29.99
1 year 100-249 devices
Zscaler Deception
Score 7.6 out of 10
N/A
Zscaler Deption is a solution designed to detect sophisticated threats that bypass traditional defenses with the world's only zero trust platform with integrated deception capabilities.N/A
Pricing
Symantec Endpoint SecurityZscaler Deception
Editions & Modules
Endpoint Security, Initial Hybrid Subscription License With Support
$29.99
1 year 100-249 devices
Symantec Endpoint Security Enterprise, Initial Hybrid Subscription License with Support
$34.99
1 year 1-99 devices
Endpoint Security, Initial Hybrid Subscription License With Support
$90.99
3 years 100-249 devices
Symantec Endpoint Security Enterprise, Initial Hybrid Subscription License with Support
$99.99
3 years 1-99 devices
Symantec Endpoint Security Complete, Initial Hybrid Subscription License with Support
$200
3 years 1-99 devices
No answers on this topic
Offerings
Pricing Offerings
Symantec Endpoint SecurityZscaler Deception
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Symantec Endpoint SecurityZscaler Deception
Features
Symantec Endpoint SecurityZscaler Deception
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Symantec Endpoint Security
9.2
Ratings
7% above category average
Zscaler Deception
-
Ratings
Anti-Exploit Technology8.90 Ratings00 Ratings
Endpoint Detection and Response (EDR)9.90 Ratings00 Ratings
Centralized Management8.90 Ratings00 Ratings
Hybrid Deployment Support8.80 Ratings00 Ratings
Infection Remediation7.90 Ratings00 Ratings
Vulnerability Management9.80 Ratings00 Ratings
Malware Detection9.90 Ratings00 Ratings
Best Alternatives
Symantec Endpoint SecurityZscaler Deception
Small Businesses
ThreatLocker
ThreatLocker
Score 9.5 out of 10

No answers on this topic

Medium-sized Companies
BlackBerry Protect (CylancePROTECT)
BlackBerry Protect (CylancePROTECT)
Score 9.1 out of 10
InsightIDR
InsightIDR
Score 9.5 out of 10
Enterprises
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 9.8 out of 10
InsightIDR
InsightIDR
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Symantec Endpoint SecurityZscaler Deception
Likelihood to Recommend
9.7
(0 ratings)
9.7
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
-
(0 ratings)
Usability
9.1
(0 ratings)
-
(0 ratings)
Availability
9.0
(0 ratings)
-
(0 ratings)
Support Rating
1.0
(0 ratings)
-
(0 ratings)
Implementation Rating
6.4
(0 ratings)
-
(0 ratings)
User Testimonials
Symantec Endpoint SecurityZscaler Deception
Likelihood to Recommend
We have found that Symantec Endpoint Security is better suited to newer systems running faster processors and more than 8GB RAM otherwise the client agent takes up too many resources and slows the system down. However, if you have a reasonably modern fleet of systems it does everything you would expect from an Endpoint Protection solution and works well as part of a multi-layered cybersecurity policy.
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Zscaler Deception Technology is well suited for companies that want to provide private access to their internal apps without using a VPN. Zscaler integrates zero trust into their honey tools that is good for detecting lateral movement. With Zscaler you allow only your employees to be able to access internal apps so detecting a bad actor is much easier.
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Pros
  • The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
  • The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
  • I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.
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  • Zero Trust
  • Honeypots/nets etc.
  • Fast GUI
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Cons
  • Removing dead clients from the console. This is nearly impossible to do, and makes keeping the console clean a very difficult task.
  • Poorly tested versions are sometimes released that cause serious issues for users. This ranges from browsers malfunctioning to BSOD errors.
  • Malware detection is good but not great. We are not confident in SEP by itself to neutralize malware threats. It's detection rate just isn't high enough for next generation and zero day threats.
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  • It should be more cost effective.
  • Regular reports.
  • Integration support.
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Likelihood to Renew
Continued satisfied support. The saying "if it ain't broke, don't fix it..." comes to mind. It works, and we'll continue to use it and support Symantec.
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No answers on this topic
Usability
The rating reflects Symantec Endpoint Security's ability to balance enterprise grade security with user-friendly workflows or advanced configurations require extra effort. For most organizations, the streamlined management and robust automation justify the high score. Management GUI is old fashined and need to be improve. Older devices may experience slowdowns during full scans without careful configuration.
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Reliability and Availability
We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
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No answers on this topic
Support Rating
Support is completely awful! You can never get anyone to help if you can even find a number to call. The support web portal is a joke and their response time if you're even able to submit a ticket is ridiculously slow.
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No answers on this topic
Implementation Rating
Use a third party deployment tool and not the deployment option within the SEP Manager itself.
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No answers on this topic
Alternatives Considered
Symantec Endpoint Security seems to be a more mature solution compared with CrowdStrike, particularly when CS was just recently getting their USB blocking functionality rolled out for macOS endpoints this year. Another differentiator with CrowdStrike is that Symantec ES still provides both on-demand scanning & real-time signature-based detection in addition to solely real-time machine learning detection whereas on-demand scanning and signatures are not available on CrowdStrike. This means there is a doubt as to whether we can use CS to comply with some of our PCI DSS obligations which specifically require the use of signature-based antivirus solutions.
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Return on Investment
  • Symantec [Endpoint Security] cost 50k less than other options while providing similar benefits over the last year
  • Cylance conflicted with Symantec [Endpoint Security] and Cisco Umbrella Client (All 3 at the same time) causing us to rebuild many desktops
  • Symantec [Endpoint Security] made it easy to detect where issues were and repair them
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  • Improved threat detection.
  • Lesser false positive alerts.
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ScreenShots