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Symantec Edge Secure Gateway vs. Zscaler Internet Access

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Symantec Edge Secure Gateway

    Score4 out of 10
    N/ASymantec Secure Web Gateway (SWG) protects organizations across the web, social media, applications, and mobile networks. SWG acts as a proxy between users and the internet to identify malicious websites and payloads and to control access to sensitive content. SWG solutions consolidate a broad feature-set to authenticate users, filter web traffic, identify cloud application usage, provide data loss prevention, deliver threat prevention, and ensure visibility into encrypted traffic.N/A

    Zscaler Internet Access

    Score8.8 out of 10
    N/AZscaler Internet Access™ (ZIA) is a secure web gateway (SWG), delivering cloud native cyberthreat protection and zero trust access to the internet and SaaS apps.N/A
    Pricing
    Symantec Edge Secure GatewayZscaler Internet Access
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Symantec Edge Secure GatewayZscaler Internet Access
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Symantec Edge Secure GatewayZscaler Internet Access
    Considered Both Products
    Broadcom
    No answer on this topic
    Zscaler
    Chose Zscaler Internet Access
    This tool was used at a prior employer. Symantec Blue coats require physical hardware in the data centers and managing PAC files to push to end users' devices. We attempted to enable SSL intercept on our BlueCoats, but the proxies crashed, forcing us to purchase additional …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    99%
    Would buy again
    171 Answers
    Delivers good value for the price
    No answers on this topic
    99%
    Delivers good value for the price
    147 Answers
    Happy with the feature set
    No answers on this topic
    99%
    Happy with the feature set
    170 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    126 Answers
    Implementation went as expected
    No answers on this topic
    89%
    Implementation went as expected
    136 Answers
    Features
    Symantec Edge Secure GatewayZscaler Internet Access
    Identity Management
    Comparison of Identity Management features of Symantec Edge Secure Gateway and Zscaler Internet Access
    Feature
    Symantec Edge Secure Gateway
    -
    Ratings
    Zscaler Internet Access
    5.0
    2 Ratings
    56% below category average
    Multi-Factor Authentication00 Ratings5.02 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of Symantec Edge Secure Gateway and Zscaler Internet Access
    Feature
    Symantec Edge Secure Gateway
    -
    Ratings
    Zscaler Internet Access
    10.0
    2 Ratings
    6% above category average
    Endpoint Detection and Response (EDR)00 Ratings10.02 Ratings
    Threat Intelligence
    Comparison of Threat Intelligence features of Symantec Edge Secure Gateway and Zscaler Internet Access
    Feature
    Symantec Edge Secure Gateway
    -
    Ratings
    Zscaler Internet Access
    9.5
    5 Ratings
    7% above category average
    Network Analytics00 Ratings9.75 Ratings
    Threat Recognition00 Ratings9.45 Ratings
    Vulnerability Classification00 Ratings9.45 Ratings
    Automated Alerts and Reporting00 Ratings9.45 Ratings
    Threat Analysis00 Ratings9.75 Ratings
    Threat Intelligence Reporting00 Ratings9.75 Ratings
    Automated Threat Identification00 Ratings9.15 Ratings
    Zero Trust Security
    Comparison of Zero Trust Security features of Symantec Edge Secure Gateway and Zscaler Internet Access
    Feature
    Symantec Edge Secure Gateway
    -
    Ratings
    Zscaler Internet Access
    9.7
    5 Ratings
    4% above category average
    Continuous Verification00 Ratings9.75 Ratings
    Secure Web Gateways00 Ratings9.75 Ratings
    Network Flow Control00 Ratings9.75 Ratings
    Network Traffic Analysis00 Ratings9.45 Ratings
    Segmentation Leveraging00 Ratings10.04 Ratings
    Admin Access Control00 Ratings9.45 Ratings
    Network Data Encryption00 Ratings9.45 Ratings
    Network Topology Mapping00 Ratings10.02 Ratings
    Best Alternatives
    Symantec Edge Secure GatewayZscaler Internet Access
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Forcepoint SWG
    Score9.7 out of 10
    No answers on this topic
    Enterprises
    Skyhigh Secure Web Gateway
    Score8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Symantec Edge Secure GatewayZscaler Internet Access
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.7
    (22 ratings)
    Usability
    -
    (0 ratings)
    8.5
    (6 ratings)
    Support Rating
    10.0
    (1 ratings)
    8.1
    (5 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Symantec Edge Secure GatewayZscaler Internet Access
    Likelihood to Recommend
    Broadcom
    • In our organization, Symantec ProxySG and Advanced Secure Gateway (ASG) is our primary and second line of defense facing the internet
    • It is positioned behind in conjunction with an intrusion protection service.
    • Before using this concept of defense, our Internet firewalls were continuously being overworked and saturated, slowing down traffic as a result.
    • It is not an option any more not to have Symantec ProxySG and Advanced Secure Gateway (ASG) in our infrastructure.
    Read full review
    Zscaler
    It's best suited for a distributed remote workforce, securing internet access for users from anywhere. Suitable for highly regulated industries, such as banking and Healthcare. Not a good fit for an organisation where most of its legacy is in an on-premises environment. Bandwidth-intensive industries like media/entertainment firms.
    Incentivized
    Read full review
    Pros
    Broadcom
    • In conjunction with Active Directory, we can allow or deny access to the internet very quickly. We can also determine the level of access to the internet.
    • To satisfy our executive requirements, we can provide regular reports on internet usage.
    • Malicious protection Symantec ProxySG and Advanced Secure Gateway (ASG) provides beyond our expectations.
    • It is our first level of defense, thus allowing us to reduce our investment in internal security systems.
    Read full review
    Zscaler
    • Single Pane of Glass Management - Everything is very easy to access and monitor the entire environment from an internet security perspective.
    • Install Flexibility - We can and do install Zscaler Internet Access on both our client devices as well as our SD-WAN appliances and servers. This allows us to control internet security even on devices without an agent in our networks.
    Incentivized
    Read full review
    Cons
    Broadcom
    • On occasion, content analysis needs some tweaking. Specifically, when huge files our downloaded.
    • For our organization using cloud-based applications and services is very discouraged.
    • However, the universe seems to be trending towards cloud-based offerings.
    • It may be reassuring if Symantec ProxySG and Advanced Secure Gateway (ASG) could enhance protection in dealing with cloud services, particularly in protecting data.
    Read full review
    Zscaler
    • The logs feel kind of lack luster
    • When issues are arising with SSL Inspection, logs show everything working despite end user experience
    • Could use some kind of global find functionality or something that would allow you to search the entire configuration for matching URLs and the like
    Incentivized
    Read full review
    Likelihood to Renew
    Broadcom
    No answers on this topic
    Zscaler
    While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:
    Key Gaps:
    1. Advanced Threat Costs:
    ZIA’s add-ons (e.g., Advanced DLP, Sandboxing) incur 35%+ cost premiums – straining budgets as transaction volumes (UPI/iMobile) grow 50% YoY.
    2. API Banking Scalability:
    ZIA’s API rate limits throttle real-time policy sync during UPI peaks (10K+ TPS), forcing workarounds for finacle integrations.
    3. RBI Future-Proofing:
    Limited native support for upcoming digital rupee (CBDC) security rules requires custom development, increasing compliance overhead.
    Incentivized
    Read full review
    Usability
    Broadcom
    No answers on this topic
    Zscaler
    The application is easy to install and configure on all Windows devices. To troubleshoot any internet issue, we can easily collect all the relevant logs from Zscaler and check the exact issue. The only problem is with the uninstall, as a dedicated crew needs to provide the password.
    Incentivized
    Read full review
    Performance
    Broadcom
    No answers on this topic
    Zscaler
    There are often performance issues reported
    Incentivized
    Read full review
    Support Rating
    Broadcom
    • We have submitted support request to Symantec ProxySG and Advanced Secure Gateway (ASG). In all cases, responses have been timely, and very comprehensive.
    • The support staff is very knowledgeable and does not hesitate to involve expert resources as required.
    • We have never had an unsolved case with Symantec ProxySG and Advanced Secure Gateway (ASG).
    Read full review
    Zscaler
    Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise
    Incentivized
    Read full review
    Alternatives Considered
    Broadcom
    • Trend Micro IPS combined with Symantec ProxySG and Advanced Secure Gateway (ASG) is a winning formula for our organization
    • Palo Alto next-generation Firewall. Could not handle the load and protection level that we have today.
    Read full review
    Zscaler
    Zscaler Intenet Access outperformed the competition due to its lightning-fast policy delivery and cross-compatibility. It is easy to track employee usage and block unnecessary websites, reducing company internet usage. Zscalar installed on every system increases cloud-based software bandwidth, decreasing user turnaround time and increasing efficiency.
    Incentivized
    Read full review
    Return on Investment
    Broadcom
    • With the advent of the Symantec ProxySG and Advanced Secure Gateway (ASG), we have reduced by 95% the number of internal security incidents and events.
    • As a result, we have reduced the effort and cost of investigating security incidents.
    • Knock on wood, as a result, and we have never had any data or security breaches.
    Read full review
    Zscaler
    • Has allowed us to remove other products that were suboptimal
    • Saved us money overall by stacking it with other Zscaler products
    • Created a more secure work environment for our users through intelligent internet policies that are not needlessly restrictive while still maintaining security best practices
    Incentivized
    Read full review
    ScreenShots

    Zscaler Internet Access Screenshots

    Screenshot of an overview of Zscaler Internet Access (ZIA), a cloud native security service edge (SSE) solution that builds on a decade of secure web gateway leadership. Offered as a scalable SaaS platform through Zscaler's security cloud, it replaces legacy network security solutions, preventing advanced attacks and data loss with a comprehensive zero trust approach. ZIA is integrated into the Zscaler Zero Trust Exchange™ to provide superior defense-in-depth, secure connectivity, end user experience, and administrative visibility and control.