Symantec Secure Web Gateway (SWG) protects organizations across the web, social media, applications, and mobile networks. SWG acts as a proxy between users and the internet to identify malicious websites and payloads and to control access to sensitive content. SWG solutions consolidate a broad feature-set to authenticate users, filter web traffic, identify cloud application usage, provide data loss prevention, deliver threat prevention, and ensure visibility into encrypted traffic.
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Zscaler Internet Access
Score8.8 out of 10
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Zscaler Internet Access™ (ZIA) is a secure web gateway (SWG), delivering cloud native cyberthreat protection and zero trust access to the internet and SaaS apps.
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Pricing
Symantec Edge Secure Gateway
Zscaler Internet Access
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Symantec Edge Secure Gateway
Zscaler Internet Access
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Symantec Edge Secure Gateway
Zscaler Internet Access
Considered Both Products
Broadcom
No answer on this topic
Zscaler
Verified User
Chose Zscaler Internet Access
This tool was used at a prior employer. Symantec Blue coats require physical hardware in the data centers and managing PAC files to push to end users' devices. We attempted to enable SSL intercept on our BlueCoats, but the proxies crashed, forcing us to purchase additional …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It's best suited for a distributed remote workforce, securing internet access for users from anywhere. Suitable for highly regulated industries, such as banking and Healthcare. Not a good fit for an organisation where most of its legacy is in an on-premises environment. Bandwidth-intensive industries like media/entertainment firms.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
In conjunction with Active Directory, we can allow or deny access to the internet very quickly. We can also determine the level of access to the internet.
To satisfy our executive requirements, we can provide regular reports on internet usage.
Single Pane of Glass Management - Everything is very easy to access and monitor the entire environment from an internet security perspective.
Install Flexibility - We can and do install Zscaler Internet Access on both our client devices as well as our SD-WAN appliances and servers. This allows us to control internet security even on devices without an agent in our networks.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
On occasion, content analysis needs some tweaking. Specifically, when huge files our downloaded.
For our organization using cloud-based applications and services is very discouraged.
However, the universe seems to be trending towards cloud-based offerings.
It may be reassuring if Symantec ProxySG and Advanced Secure Gateway (ASG) could enhance protection in dealing with cloud services, particularly in protecting data.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The application is easy to install and configure on all Windows devices. To troubleshoot any internet issue, we can easily collect all the relevant logs from Zscaler and check the exact issue. The only problem is with the uninstall, as a dedicated crew needs to provide the password.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We have submitted support request to Symantec ProxySG and Advanced Secure Gateway (ASG). In all cases, responses have been timely, and very comprehensive.
The support staff is very knowledgeable and does not hesitate to involve expert resources as required.
We have never had an unsolved case with Symantec ProxySG and Advanced Secure Gateway (ASG).
Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Zscaler Intenet Access outperformed the competition due to its lightning-fast policy delivery and cross-compatibility. It is easy to track employee usage and block unnecessary websites, reducing company internet usage. Zscalar installed on every system increases cloud-based software bandwidth, decreasing user turnaround time and increasing efficiency.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
With the advent of the Symantec ProxySG and Advanced Secure Gateway (ASG), we have reduced by 95% the number of internal security incidents and events.
As a result, we have reduced the effort and cost of investigating security incidents.
Knock on wood, as a result, and we have never had any data or security breaches.
Has allowed us to remove other products that were suboptimal
Saved us money overall by stacking it with other Zscaler products
Created a more secure work environment for our users through intelligent internet policies that are not needlessly restrictive while still maintaining security best practices
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info