Symantec Data Loss Prevention (DLP) is a data loss protection option.
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Zscaler Internet Access
Score 8.8 out of 10
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Zscaler Internet Access™ (ZIA) is a secure web gateway (SWG), delivering cloud native cyberthreat protection and zero trust access to the internet and SaaS apps.
Email, web browser, and data storage areas will fulfill the security of mobile devices very well. It provides multiple methods of data filtering and classification to ensure important data can be well protected. Unfortunately, it does not support you to make regex-based definitions. for this reason, you need to work on the rules a lot. Another disadvantage is that it cannot monitor Linux systems.
Zscaler Internet Access has extremely powerful category selection and it is very easy to create your own destinations for inspection and policy exceptions (SSL exception specifically). It is also very affordable and just as powerful (if not more) than some of the other solutions I have used in the past to achieve internet security.
The depth that Cloud App control policies can go into. Being able to control individual actions within an application, more than just all or nothing access.
The UX/UI design makes it really easy to navigate the portal.
Understanding how cloud app/url control policy gets evaluated and creating/editing existing policy is extremely straightforward.
While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:
The application is easy to install and configure on all Windows devices. To troubleshoot any internet issue, we can easily collect all the relevant logs from Zscaler and check the exact issue. The only problem is with the uninstall, as a dedicated crew needs to provide the password.
Symantec DLP works good for our very simple and low complexity use cases and I would highly recommend it for them. However, I can't speak to highly complex or advanced use cases that might arise in certain industries like finance. I would recommend that if you are seeking an Enterprise DLP solution that you absolutely must explore this product as one of the leaders in the space - not doing so would be negligent in my opinion.
Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise
I haven't compared this product directly with others but I have seen and used the Microsoft Office 365 Compliance app(s); and there seems to be a good parity generally between the products in most capability areas for DLP.
Zscaler Internet Access is most akin to ZPA - we bought both at the same time to handle all traffic internally and externally. In terms of quality - I would make the statement that Zscaler Internet Access is a simpler product but that's also cause there are no App Connectors involved in that process.
Has allowed us to remove other products that were suboptimal
Saved us money overall by stacking it with other Zscaler products
Created a more secure work environment for our users through intelligent internet policies that are not needlessly restrictive while still maintaining security best practices
