Symantec Critical System Protection vs. Symantec Endpoint Security

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Symantec Critical System Protection
Score 10.0 out of 10
N/A
Symantec Critical System Protection is a lightweight behavioral hardening engine purpose-built to protect legacy, EOL systems and embedded devices, by adding layers of defense at the kernel level to prevent unhygenic operations on IoT devices and machines.N/A
Symantec Endpoint Security
Score 6.2 out of 10
N/A
Symantec Endpoint Protection is the company's flagship antivirus / endpoint security product.
$29.99
1 year 100-249 devices
Pricing
Symantec Critical System ProtectionSymantec Endpoint Security
Editions & Modules
No answers on this topic
Endpoint Security, Initial Hybrid Subscription License With Support
$29.99
1 year 100-249 devices
Symantec Endpoint Security Enterprise, Initial Hybrid Subscription License with Support
$34.99
1 year 1-99 devices
Endpoint Security, Initial Hybrid Subscription License With Support
$90.99
3 years 100-249 devices
Symantec Endpoint Security Enterprise, Initial Hybrid Subscription License with Support
$99.99
3 years 1-99 devices
Symantec Endpoint Security Complete, Initial Hybrid Subscription License with Support
$200
3 years 1-99 devices
Offerings
Pricing Offerings
Symantec Critical System ProtectionSymantec Endpoint Security
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Symantec Critical System ProtectionSymantec Endpoint Security
Features
Symantec Critical System ProtectionSymantec Endpoint Security
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Symantec Critical System Protection
-
Ratings
Symantec Endpoint Security
9.2
Ratings
7% above category average
Anti-Exploit Technology00 Ratings8.90 Ratings
Endpoint Detection and Response (EDR)00 Ratings9.90 Ratings
Centralized Management00 Ratings8.90 Ratings
Hybrid Deployment Support00 Ratings8.80 Ratings
Infection Remediation00 Ratings7.90 Ratings
Vulnerability Management00 Ratings9.80 Ratings
Malware Detection00 Ratings9.90 Ratings
Best Alternatives
Symantec Critical System ProtectionSymantec Endpoint Security
Small Businesses

No answers on this topic

ThreatLocker
ThreatLocker
Score 9.5 out of 10
Medium-sized Companies
Barracuda CloudGen Firewall
Barracuda CloudGen Firewall
Score 9.4 out of 10
BlackBerry Protect (CylancePROTECT)
BlackBerry Protect (CylancePROTECT)
Score 9.1 out of 10
Enterprises
Forescout Platform
Forescout Platform
Score 7.2 out of 10
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 9.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Symantec Critical System ProtectionSymantec Endpoint Security
Likelihood to Recommend
5.0
(0 ratings)
9.7
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(0 ratings)
Usability
-
(0 ratings)
9.1
(0 ratings)
Availability
-
(0 ratings)
9.0
(0 ratings)
Support Rating
10.0
(0 ratings)
1.0
(0 ratings)
Implementation Rating
-
(0 ratings)
6.4
(0 ratings)
User Testimonials
Symantec Critical System ProtectionSymantec Endpoint Security
Likelihood to Recommend
Symantec Critical System Protection (CSP) is very well suited for environments that do not change such as point of sale systems and critical servers. This product is spectacular at protecting end of life operating systems when supporting legacy software prevents upgrades. When security updates are no longer available, CSP will prevent exploits and other malware from taking advantage. This product is not well suited for systems that require a lot of changes. For one, it does not notify when a change has been blocked by CSP, causing some server administrators to waste many hours chasing a phantom technical problem when turning off CSP could have solved it right away. Also, profiling takes time so systems that constantly change would need hundreds of exceptions made.
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We have found that Symantec Endpoint Security is better suited to newer systems running faster processors and more than 8GB RAM otherwise the client agent takes up too many resources and slows the system down. However, if you have a reasonably modern fleet of systems it does everything you would expect from an Endpoint Protection solution and works well as part of a multi-layered cybersecurity policy.
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Pros
  • Data Center Security 6.0 and higher allows you to easily build out policies to deploy to monitor/block what is required/needed.
  • The agent that is installed on the hosts has a small footprint in terms of CPU and memory usage.
  • The ability to customize it anyway you need to as well as utilize out of the box policies to monitor critical OS functionality.
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  • The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
  • The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
  • I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.
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Cons
  • Tuning takes a very long time
  • Turning the product on or off can take time
  • When an action is prevented by CSP, there is no pop up or notification, making this a burden for server administrators
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  • Removing dead clients from the console. This is nearly impossible to do, and makes keeping the console clean a very difficult task.
  • Poorly tested versions are sometimes released that cause serious issues for users. This ranges from browsers malfunctioning to BSOD errors.
  • Malware detection is good but not great. We are not confident in SEP by itself to neutralize malware threats. It's detection rate just isn't high enough for next generation and zero day threats.
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Likelihood to Renew
No answers on this topic
Continued satisfied support. The saying "if it ain't broke, don't fix it..." comes to mind. It works, and we'll continue to use it and support Symantec.
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Usability
No answers on this topic
The rating reflects Symantec Endpoint Security's ability to balance enterprise grade security with user-friendly workflows or advanced configurations require extra effort. For most organizations, the streamlined management and robust automation justify the high score. Management GUI is old fashined and need to be improve. Older devices may experience slowdowns during full scans without careful configuration.
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Reliability and Availability
No answers on this topic
We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
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Support Rating
They respond quickly and efficiently without the need to reiterate the actual issue. Their backline support is amazing and always there for us when it is needed. They explain the troubleshooting steps taken and what they did to help us resolve the issue just incase it creeps up again we have the information to correct it ourselves.
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Support is completely awful! You can never get anyone to help if you can even find a number to call. The support web portal is a joke and their response time if you're even able to submit a ticket is ridiculously slow.
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Implementation Rating
No answers on this topic
Use a third party deployment tool and not the deployment option within the SEP Manager itself.
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Alternatives Considered
We evaluated Bit 9 and you have more flexibility with the rule set and do not rely on the cloud to tell you what is approved and not approved. You build out the policies the way you need them to be and who better knows the environment that the people that work it daily.
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Symantec Endpoint Security seems to be a more mature solution compared with CrowdStrike, particularly when CS was just recently getting their USB blocking functionality rolled out for macOS endpoints this year. Another differentiator with CrowdStrike is that Symantec ES still provides both on-demand scanning & real-time signature-based detection in addition to solely real-time machine learning detection whereas on-demand scanning and signatures are not available on CrowdStrike. This means there is a doubt as to whether we can use CS to comply with some of our PCI DSS obligations which specifically require the use of signature-based antivirus solutions.
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Return on Investment
  • Great protection for unchanging systems
  • We have comfort that the protected systems are safe from intrusion
  • Excellent price
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  • Symantec [Endpoint Security] cost 50k less than other options while providing similar benefits over the last year
  • Cylance conflicted with Symantec [Endpoint Security] and Cisco Umbrella Client (All 3 at the same time) causing us to rebuild many desktops
  • Symantec [Endpoint Security] made it easy to detect where issues were and repair them
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ScreenShots