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Palo Alto Networks Cortex XDR vs. Symantec Critical System Protection

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Palo Alto Networks Cortex XDR

    Score8.4 out of 10
    N/ACortex XDR (formerly Traps) replaces traditional antivirus with multi-method prevention, a proprietary combination of malware and exploit prevention methods that protect users and endpoints from known and unknown threats.N/A

    Symantec Critical System Protection

    Score10 out of 10
    N/ASymantec Critical System Protection is a lightweight behavioral hardening engine purpose-built to protect legacy, EOL systems and embedded devices, by adding layers of defense at the kernel level to prevent unhygenic operations on IoT devices and machines.N/A
    Pricing
    Palo Alto Networks Cortex XDRSymantec Critical System Protection
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Palo Alto Networks Cortex XDRSymantec Critical System Protection
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Palo Alto Networks Cortex XDRSymantec Critical System Protection
    Considered Both Products
    Palo Alto Networks
    No answer on this topic
    Broadcom
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    88%
    Delivers good value for the price
    7 Answers
    No answers on this topic
    Happy with the feature set
    89%
    Happy with the feature set
    8 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    88%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Best Alternatives
    Palo Alto Networks Cortex XDRSymantec Critical System Protection
    Small Businesses
    Sophos Intercept X for Server
    Score7.3 out of 10
    No answers on this topic
    Medium-sized Companies
    InsightIDR
    Score9.5 out of 10
    No answers on this topic
    Enterprises
    Kaspersky EDR Optimum
    Score9.2 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Palo Alto Networks Cortex XDRSymantec Critical System Protection
    Likelihood to Recommend
    9.0
    (13 ratings)
    5.0
    (2 ratings)
    Usability
    7.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (3 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Palo Alto Networks Cortex XDRSymantec Critical System Protection
    Likelihood to Recommend
    Palo Alto Networks
    Malware that doesn’t leave files behind has become widely available. Anyone who can afford to reverse this trend should purchase technology. Application whitelisting isn’t for everyone, and Palo Alto Networks Traps can help. Enterprises looking for a low-affected, next-generation solution with high protection should consider it. PAN Traps is a great product at a reasonable price, and I highly recommend it.
    Incentivized
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    Broadcom
    Symantec Critical System Protection (CSP) is very well suited for environments that do not change such as point of sale systems and critical servers. This product is spectacular at protecting end of life operating systems when supporting legacy software prevents upgrades. When security updates are no longer available, CSP will prevent exploits and other malware from taking advantage. This product is not well suited for systems that require a lot of changes. For one, it does not notify when a change has been blocked by CSP, causing some server administrators to waste many hours chasing a phantom technical problem when turning off CSP could have solved it right away. Also, profiling takes time so systems that constantly change would need hundreds of exceptions made.
    Incentivized
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    Pros
    Palo Alto Networks
    • Direct Access to devices via Live Terminal which provides operations with scripting, triage, and preservation of artifacts.
    • Behavioral Indicators of Compromise which provides alerts on events regarding groups of hosts and their signatures.
    • Querying complex data sets involving a variety of devices for network connections, hashes, DNS, etc.
    Incentivized
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    Broadcom
    • Data Center Security 6.0 and higher allows you to easily build out policies to deploy to monitor/block what is required/needed.
    • The agent that is installed on the hosts has a small footprint in terms of CPU and memory usage.
    • The ability to customize it anyway you need to as well as utilize out of the box policies to monitor critical OS functionality.
    Read full review
    Cons
    Palo Alto Networks
    • Traps doesn't seem to function as a traditional A/V very well, so it's better as another layer to your endpoint protection
    • Traps can cause issues with some legacy or custom programs, so exceptions may have to be made
    • Traps falsely identifies things as malicious at times, this is not often though
    Incentivized
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    Broadcom
    • Tuning takes a very long time
    • Turning the product on or off can take time
    • When an action is prevented by CSP, there is no pop up or notification, making this a burden for server administrators
    Incentivized
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    Usability
    Palo Alto Networks
    Cortex XDR does a very good job of blocking suspicious and threatening items. However, as with all software of this nature, it will sometimes block known-good items. The difficulty is in manually whitelisting these known-good items. The interface to whitelist is confusing even for a seasoned IT professional and has been the single most frustrating experience of using Cortex XDR
    Incentivized
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    Broadcom
    No answers on this topic
    Support Rating
    Palo Alto Networks
    The support we receive from Palo Alto is one of the best aspects of Traps. It is very easy to recommend their support. It seems much easier to connect directly with someone with a deep understanding of the product rather than other companies where you basically have to make an airtight case that it is some kind of non-standard issue that can't be solved with existing documentation. Palo Alto digs deep and helps with advanced troubleshooting to get things working.
    Incentivized
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    Broadcom
    They respond quickly and efficiently without the need to reiterate the actual issue. Their backline support is amazing and always there for us when it is needed. They explain the troubleshooting steps taken and what they did to help us resolve the issue just incase it creeps up again we have the information to correct it ourselves.
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    Alternatives Considered
    Palo Alto Networks
    Traps is the slickest interface, easy to use and intuitive rule making, and the rest just didn't quite stack up to the performance level of Traps. McAfee and Kaspersky just hog processor and RAM power. I didn't like the interface and functionality of SentinelOne as much as Traps. Palo Alto really put a lot of time into the development of this software, and had some of the founding fathers of IT Security heading the development process. Can't beat that.
    Incentivized
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    Broadcom
    We evaluated Bit 9 and you have more flexibility with the rule set and do not rely on the cloud to tell you what is approved and not approved. You build out the policies the way you need them to be and who better knows the environment that the people that work it daily.
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    Return on Investment
    Palo Alto Networks
    • After putting Palo Alto Networks Cortex XDR on a user's system, users came back with a positive response that there are no performance issues now.
    • We are able to track and control granular suspicious and malicious activities.
    • Web controls are missing, which if they would have been there would have been very helpful.
    Incentivized
    Read full review
    Broadcom
    • Great protection for unchanging systems
    • We have comfort that the protected systems are safe from intrusion
    • Excellent price
    Incentivized
    Read full review
    ScreenShots

    Palo Alto Networks Cortex XDR Screenshots

    Screenshot of a Cortex XDR overviewScreenshot of a view of the Cortex XDR dashboardScreenshot of a view of the Cortex XDR dashboardScreenshot of a view of the Cortex XDR dashboard