Submittable vs. YourCause CSRconnect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Submittable
Score 8.8 out of 10
N/A
Submittable offers tools to launch, measure, and grow social impact programs, locally and globally. From grants and scholarships to awards and CSR programs, Submittable partners with users to make a difference. The vendor states Submittable has supported over 95,000 social impact programs, receiving nearly 20 million applications, and that teams save an average of 12 hours per week and launch in an average of 14 days.N/A
YourCause CSRconnect
Score 8.5 out of 10
N/A
CSRconnect is a SaaS-based platform that is a fully hosted and managed solution used to engage employees in volunteering, giving, and sustainability initiatives, along with helping grants administrators manage corporate and foundation philanthropic programs. It supports global programs with multi-lingual settings and multi-national credit card processing features.N/A
Pricing
SubmittableYourCause CSRconnect
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SubmittableYourCause CSRconnect
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsProduct pricing varies based on company needs and employee size.
More Pricing Information
Community Pulse
SubmittableYourCause CSRconnect
Best Alternatives
SubmittableYourCause CSRconnect
Small Businesses
Blackbaud Grantmaking
Blackbaud Grantmaking
Score 9.0 out of 10
Submittable
Submittable
Score 8.8 out of 10
Medium-sized Companies
MIP Fund Accounting
MIP Fund Accounting
Score 8.7 out of 10
Submittable
Submittable
Score 8.8 out of 10
Enterprises
Workday Financial Management
Workday Financial Management
Score 7.8 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
SubmittableYourCause CSRconnect
Likelihood to Recommend
8.9
(0 ratings)
8.5
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
7.8
(0 ratings)
Usability
7.9
(0 ratings)
6.8
(0 ratings)
Availability
10.0
(0 ratings)
7.5
(0 ratings)
Performance
10.0
(0 ratings)
5.0
(0 ratings)
Support Rating
10.0
(0 ratings)
7.3
(0 ratings)
In-Person Training
8.1
(0 ratings)
-
(0 ratings)
Online Training
10.0
(0 ratings)
7.1
(0 ratings)
Implementation Rating
10.0
(0 ratings)
5.5
(0 ratings)
Configurability
7.0
(0 ratings)
7.0
(0 ratings)
Ease of integration
-
(0 ratings)
6.5
(0 ratings)
Product Scalability
7.0
(0 ratings)
6.5
(0 ratings)
Vendor post-sale
10.0
(0 ratings)
6.0
(0 ratings)
Vendor pre-sale
9.0
(0 ratings)
6.5
(0 ratings)
User Testimonials
SubmittableYourCause CSRconnect
Likelihood to Recommend
Submittable is great for grant management, grantmaking, and scholarship awards. It's a very useful tool also when there are multiple reviewers and committees involved in the assessment of the application. The table feature is helpful, but to download the information in a usable report is a pain. Overall a very useful tool for funding.
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It is a great solution for a company that is looking to have a one-stop shop for employee volunteering and giving. It integrates with VolunteerMatch and Workday which is very helpful as the former feeds community volunteer opportunities to our company portal, and the latter is how payroll deductions get processed
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Pros
  • Easy to use! Resulting in confidence and independence when using platform.
  • Exporting reports to Excel files makes internal data sharing a breeze.
  • Tech support for grantees frees administrators from resolving issues on their own.
  • Automatic and customizable communications with applicants and grantees.
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  • "Automation" of the matching gift request process and gives employees the ability to "self-serve" by making the request directly when the make a financial gift.
  • It also allows the employee to track their own giving so they know what they've used (or donated) and how much is still available for matching. It further allows
  • employees to dictate the amount of the match request, regardless of what their actual donation might have been.
  • Automated communication emails when employees sign up for events or change their participation status.
  • Reporting - volunteer event participation data, charities supported, etc. Easy to get lots of data.
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Cons
  • It used to be easier to download submission files from the submissions screen; now, you have to run a report and request a download.
  • Giving access to reviewers could be easier. It would be nice if we could create the email account and password and then give that to the reviewer. Right now, the invites are often junk, spam, or quarantine.
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  • Creating engagement elements is not intuitive, I had to learn some coding and a lot of trial and error.
  • Lots of functionality that my organization just doesn't use. I wish we could pay less because we are essentially only using volunteers.
  • There are always updates with no warning and no explanation and support is not always there.
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Likelihood to Renew
Submittable is easy to use for our applicants, streamlines the grantmaking process and provides structures for a range of reviewers on our panels. i like that you continue to come up with new tools, although I wish many didn't come with additional costs.
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With such a long transition and history, it's difficult to transition to anything else.
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Usability
Submittable is very user-friendly. As both a application builder and an applicant myself I find the system intuitive and easy. Many pre-populated questions allow a grant administrator to build an application quickly. The start-up time we first joined as a Submittable client was fast, too. Submittable does not take much time for a first-time user to understand.
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It is easy to use but if there is an error or something is not working correctly, it does not tell you where the error is. The site will just simply not let you publish or move on and it can be very frustrating to try and find the problem, especially when it is something very minor.
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Reliability and Availability
We have thankfully never experienced an outage nor been affected by a technology issue on Submittable's side that has delayed our grant process. We have instead been able to distribute over $6M in donated dollars to AAPI small business owners because Submittable is trustworthy and available
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So far we havent had too many issues with availability
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Performance
We've had a quick and efficient submittable experience that has always been easy to use. When we need a report it downloads within seconds, even the larger reports are 30 seconds or less to download. Pages are quick to load and reports complete in a more than reasonable time frame
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We do have issues with having to reload pages when we are working on reports or engagement tiles. If we dont reload something the information that we have been working to input in to the site or the reports do not save. This can be frustrating when we are on time constraints
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Support Rating
I think that they are good at answering our questions and solving our problems. We occasionally get reports from applicants about problems the Submittable team has not solved, but I do not know what the applicant has done to get the problem solved.
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Our account manager has been great - she is quick, takes very detailed notes, and is proactively staying on top of issues and outstanding items. The support team answering the chat and email is also very fast and responsive. Some tickets that we have opened have taken a long time to be resolved; hence the 9 rating instead of a 10
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In-Person Training
We have been using this for many years but my memory is that we had a
human walk us through how to use basic features. We also used the
resource library to learn about specific topics or issues as they came
up.
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No answers on this topic
Online Training
10/10 because we were able to meet virtually and still get all of our questions answered! Online was effective too because we could easily record the sessions and review them later. Since we had to onboard our reviewers virtually, it was actually convenient that this was the same method we learned how to use the entire program virtually too.
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It was a little challenging doing training on line i think in person may have been a little easier. we also did training before we had access to certain things so when the time came to use that training we had questions that came up that were not apart of the initial training.
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Implementation Rating
I would say, provide Submittable as much detailed information on your planned use of the platform and your desires with the platform as possible, and the implementation will be tailored to accommodate your organization with minimal lag time and issues/problems.
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We had a relatively smooth implementation with the exception of some SSO issues that should have been easy to resolve. The fact that they cannot clone their DEV/QAS environment into Production leaves it wide open for human error. The other surprise we had was in implementing payroll integration. They were not able to help with ADP integration, which we were led to believe.
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Alternatives Considered
When we decided on Submittable: a) Most cost-effective: solution would cost under USD3,000 per year with no setup fee. b) We needed key features of this solution that were available out-of-the-box, e.g., Online Application Form -- including answers to approximately 20-30 questions, completing a financial income/expense summary spreadsheet, and submitting supporting docs in Word, PDF, or other common file formats. Also, applicants would get instant feedback if they do not qualify, so they won't even bother completing their submission. Backend workflow allows up to 8+ committee members/reviewers to review application submissions, submit and share comments/questions, approve/reject, grant amount recommendations, etc. Basic reporting will include lists of applicants and key data by submission year (e.g., contact details, funding requested, key metrics, etc.). Email alerts to reviewers as applications are submitted. Summary of completed application emailed to applicant upon submission so they have a copy for their records—the ability to centrally track any email exchanges with applicants.
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Scalability
We have been easily able to grow. Not only are we able to process different applications, but Submittable makes it easy to add applications onto our plan. Additionally, their eligibility form before the application does a good job of screening applicants so we do not pay for extra applications.
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It has worked for our large company fine.
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Return on Investment
  • We were able to launch our first-ever community grants program on time, and received over 300 applications (we were anticipating ~50 in our first year out.)
  • This has substantially improved our application and tracking capabilities for our employee relief fund grants, and ensured we are following IRS guidelines.
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  • Our employees love the platform, for the most part. It takes our associates some time to launch the CSRconnect platform, and we can't determine if that is a firewall issue with SSO causing the delay in CSRconnect loading or a connection issue on the vendor's side.
  • We need to spend more time in the reporting and Tableau features, but our account manager Alexandra Harland has really helped us pull reporting when needed, She has also been very good about recording trainings and sharing those trainings with us after so we can easily reference them.
  • Payroll has been a constant issue between the vendor's team and our team; after a few months of trying different things because we were experiencing exceptions with every report, we finally just in October pulled a report with no exceptions.
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ScreenShots

YourCause CSRconnect Screenshots

Screenshot of CSRconnect is an Employee Engagement Platform for enterprise clients of all sizes, providing a hosted solution for a broad array of corporate community involvement programs and clients are able to manage and report the depth of their social impact and overall employee engagement.Screenshot of Grants ManagementScreenshot of NPO Portal - Free management of donated funds and volunteer information.