Stripe Billing vs. Vindicia Retain

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Stripe Billing
Score 9.1 out of 10
N/A
Stripe Billing subscription management software is used to bill and manage customers in various ways, from simple recurring billing to usage-based billing and sales-negotiated contracts. It is used to automate revenue management workflows, and accept payments globally.
$620
per month 1 year contract
Vindicia Retain
Score 8.7 out of 10
N/A
Vindicia's (formerly CashBox) subscription billing and one-time transactions billing platform consists of a billing system where merchants can define billing plans, issue refunds, create payment retry schedules.N/A
Pricing
Stripe BillingVindicia Retain
Editions & Modules
Pay As You Go
0.7%
of Billing Volume
Pay Monthly
$620
per month 1 year contract
Custom Pricing
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
Stripe BillingVindicia Retain
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Stripe BillingVindicia Retain
Best Alternatives
Stripe BillingVindicia Retain
Small Businesses
WooCommerce Subscriptions
WooCommerce Subscriptions
Score 7.9 out of 10

No answers on this topic

Medium-sized Companies
Sage Intacct
Sage Intacct
Score 8.6 out of 10

No answers on this topic

Enterprises
Salesforce Revenue Cloud
Salesforce Revenue Cloud
Score 8.8 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Stripe BillingVindicia Retain
Likelihood to Recommend
9.0
(0 ratings)
8.7
(0 ratings)
Support Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
Stripe BillingVindicia Retain
Likelihood to Recommend
If you have a small to medium sized business Stripe is most likely the perfect solution for you. It will automate almost all of your billing, freeing up your time to be used elsewhere. If you have a large business I would recommend getting in touch with the Stripe customer support team first to ensure it will be a good fit for you.
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This presents the customers with a customized invoice, it does manage a lot of attributes. The prices and dates with the entitlements and so forth. This also includes a great feature it will configure the invoice by fields with, clients, products, and a billing plan. I do enjoy that you can send the invoices and notifications automatically with the schedule that I have chosen. It is a great product, it ensures that the outstanding balances are accounted for and billed appropriately I do not really have any negative feedback on this product.
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Pros
  • Laravel integration. Our product is written in Laravel, which supports Stripe out of the box.
  • Customer service. When I had questions during my integration, customer support was easily accessible, friendly and helpful.
  • Modern UI creates a quick, seamless purchase process for the customer.
  • The ability to generate one-off custom invoices (not associated with a specific product) allows us to bill for custom development services through the same payment processor.
  • The backend dashboard is well laid out and provides lots of great information.
  • Test mode makes testing purchases quick and painless.
  • Great looking customer-facing invoices.
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  • It helps with revenue renewal recovery
  • It conducts recovery across multiple currencies
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Cons
  • It's pretty code-intensive to set up. You have to be a developer to get it on your site -- I feel like it should be more turnkey.
  • Better reporting and analytics -- why should i have to subscribe to yet another sass platform like Baremetrics to get better metrics -- feel like these should be onboard at Stripe. If a competitor came along with better metrics, we would switch.
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  • Some of the functions are hard to use at first, not sure how to use them. You do get a hang of it after a while.
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Support Rating
I have had no problems with Stripe support, they are prompt and it does not crash like other platforms or software. They are also great about notifying if maintenance is needed. Since the interface is so easy to use, I haven’t had to contact support that much, versus other platforms, it can be hard to be aware of certain features.
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No answers on this topic
Alternatives Considered
Our firm switched to Stripe because it came highly recommended by our developer. Apparently Stripe APIs are easily integrated into websites to provide all sorts of billing technology. And we are fond of their ability to attempt to collect payments from individual subscribers multiple times. However, Chase Paymentech did offer personal customer service that was quite stellar. As our company grows there is simply no way we can function without the ability to talk to someone in the case of an emergency
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We selected Vindicia since they were one of the only providers who could run a proof of concept test. The other providers were asking for exorbitant sums of money and good faith to show the results would increase.
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Return on Investment
  • Positive - integrates with WordPress, the platform we use at our company.
  • Positive - everything is all in one place with customers.
  • Positive - easy to navigate.
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  • This product does have some kinks, yet I believe they are working on fixing them, I have had the software slow down and sometimes freeze.
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ScreenShots