The StarWind HyperConverged Appliance (HCA) is a hyper-converged infrastructure solution designed to reduce application downtime on a reasonable budget.
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TrueNAS
Score 9.5 out of 10
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TrueNAS is a network-attached storage featuring all-flash and hybrid storage editions, from iXsystems headquartered in San Jose.
As a nonprofit, we needed a virtualization platform that was reliable, cost effective, and simple to administer. StarWind HyperConverged Appliance checked all the boxes for us. We went with their refurbished models to lower the cost, and they've been rock solid. We were able to simplify our environment and the platform has been so reliable that I really don't have to think about it. This has been great for me as the sole sysadmin. There are a lot of pieces to manage, and StarWind HyperConverged Appliance have allowed me to focus less on the platform and more on the VM's themselves and the other pieces of our network environment. I think as long as you get the "right size" of StarWind HyperConverged Appliance that this platform could work well for many organizations.
We have many TrueNAS units deployed and they've served us well everywhere. Our most common use case is using it as storage backing for virtual machines. We have Proxmox talking to it, as well as having it acting as the hypervisor. We've never lost data with it, even when faced with multiple disk failures. We've also always found the performance to be robust and able to handle the needs of our clients. Our clients range from libraries, to medium sized enterprises and we've always been able to make it work, and work reliably.
It is extremely easy to set up, it comes with most options pre-configured for you. But the support group will walk through your entire setup and migration.
It is monitored by StarWind 24x7. Instead of issues being reactive with the monitoring I'm hoping things will be more proactive.
The performance has been outstanding. I think disk was our main limiting factor with our hold hardware.
Since Hyper-V Failover Clusters require Cluster Shared Volumes, the appliances have to be configured to access their local storage through an iSCSI connection. It adds a small amount of overhead, but is still much faster than an actual SAN.
ProActive Support is sometimes a little too much. We were having issues with our Backup/DR software that was generating errors in the appliances' event logs, and we had a new series of emails from StarWind every morning until they were sorted out.
Lead time on receiving the appliances was pretty long. Dell provides the hardware, so their delays are StarWind's delays as well.
Each appliance has to be able to be able to support all of the VMs' storage/compute needs, so enough disk space needs to be purchased to house all the storage needs on each appliance. If you require 10TB of storage before taking a RAID into account, you would need to purchase 20TB of storage.
The hardware appliance convinced me. It is also good to use as a product in the box.Experience of the speed and security of the storage and the data on the storage is important.Installation is relatively easy and support is supportive. You are not left alone.Therefore a clear recommendation
The software has been amazing. It has saved me a lot of headache in the past few years. Also, it's nice to knowing that if any of our current Synology devices were to die I can have an iSCSI system up and running very shortly. I didn't give a 10 score because I find their support to be rather slow and pedantic. They test many things when the answer is right in front of them. The compute sytem (not storage) we purchased from them came with pcie gen4 nvme's. They didn't work, but rather than believe me about the spec's in the motherboard manual saying the onboard was pcie3 ONLY they shipped me 2 replacements until I showed them an old pcie3 device worked just fine. The part that rather frustrated me was the machine was claimed to have been tested / burnt in. How can this be true if the server won't even boot up into the BIOS?
Overall, the appliance is versatile. It covers the adaptation to all current hypervisors and can be addressed via different protocols. This prepares you for a wide range of uses.Rack mounting is also well thought out. And last but not least, apart from the technical performance, it is also an eye-catcher.
The software is fairly straight forward and if you mess up the network interfaces you can login locally at the console and fix any issues that you may have had with VLANS etc denying you network access. There was a little bit of annoying issues when setting up multiple network interface cards. Rather than keeping one interface setup with DHCP, when you add a second one with a new network it disables the first. Which makes it impossible to login again. However if you wait it will revert. I learned after works that you need to set up the network cards and then go back and setup the first one again and THEN test / apply. After that it was pretty good. The summary of the devices is very nice to. You get an accurate snapshot of how well your system is doing as soon as you login
Working with the support team has been great. Connecting with somebody during and after business hours has been smooth, and they have always been responsive and professional. I don't have to wait very long to hear back from them when either sending out an email with a question or inquiry or when calling after business hours when we had to shutdown and bring back up the servers due to hurricanes here in Florida.
StarWind's proactive support will notify us of any non-responsive issues that they may see on their end. Thankfully, no serious issues with the HCA's have occurred but several times network connectivity was lost to the HCAs and StarWind's proactive support notified us.
The support was responsive for opening cases. However I found solutions to simple problems took far too long. When we had a bad power supply and we had another with the exact same firmware version they should have sent replacement for both. We had to file another case for the other PSU that started dyeing the same week. They also had to do a lot of troubleshooting to replace the fans that were not behaving as they should. I'm not a home user. I know when certain things are failing and the silly hoops the jump through made it frustrating. However, once we finally got the problem identified we had parts shipped out via advance replacement which was nice.
The old saying: Preparation is everything.It should be ensured in advance that the operating system is up-to-date and therefore suitable for the appliance.The recommended network adapters should also be used in the network and the firewall rules adjusted.If this is planned in advance and everything is prepared, then the installation can be carried out relatively quickly.The manuals and the StarWind website are also a very good help.
The implementation went well after we got the boot drive working properly. The device was setup exactly as i asked with the hardware except for the boot drive. The reason I chose 9 instead of 10 was the boot drive put us back about a week for the part to arrive. I ended up using a personal drive to show them that they were wrong sending use the gen4 drives.
Honestly using Starwind was our first jump into Clusterd services. We utilized standalone business grade hardware/software prior to moving to them. It was a great migration. Everything wen't smooth, support was great, the hardware is great, and performance is perfect. If you're hesitant, don't be. If you have worries, drop them. It'll be fine :)
I chose TrueNAS (upgrading from FreeNAS) because of the small footprint, ease of use, and reliability of the ZFS file system. The file sharing protocols supported as well as the intuitive interface all make TrueNAS a great choice for business and hobbyists alike.
Using a TruNAS integrated solution has reduced support overhead compared to using custom hardware.
Being cheaper than full flash storage arrays, this unit allows for a good balance of speed with its use of SSD-based caching drives.
The reliability of the hardware/software integration means I spend less time troubleshooting and more time doing business. Coming from a custom-built solution it is apparent that IX Systems has done some extensive testing.
