Retrace vs. Sumo Logic

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Retrace
Score 8.0 out of 10
N/A
Retrace (formerly APM+) is a lightweight Application Performance Management solution. Retrace gives developers continuous, real-time analysis through a combination of code-level visibility with in-line log and error data. Retrace helps identify top performance offenders by analyzing top page requests, top SQL queries, and top external web services.
$99
up to 3 servers, 500,000 traces, and 1,000,000 logs
Sumo Logic
Score 9.4 out of 10
N/A
Sumo Logic is a log management offering from the San Francisco based company of the same name.
$3
Per GB Logs
Pricing
RetraceSumo Logic
Editions & Modules
Essentials
$99
up to 3 servers, 500,000 traces, and 1,000,000 logs
Standard
249+
2,000,000+ traces and 5,000,000+ logs
Enterprise
Custom
Customer number of traces and logs
Essentials
$3.00
Per GB Logs
Enterprise
$4.00
Per GB Logs
Enterprise Security
$4.25
Per GB Logs
Enterprise Suite
$4.75
Per GB Logs
Offerings
Pricing Offerings
RetraceSumo Logic
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing is based on trace and log usage.
More Pricing Information
Community Pulse
RetraceSumo Logic
Best Alternatives
RetraceSumo Logic
Small Businesses
InfluxDB
InfluxDB
Score 8.8 out of 10
InfluxDB
InfluxDB
Score 8.8 out of 10
Medium-sized Companies
Sumo Logic
Sumo Logic
Score 9.4 out of 10
Logz.io
Logz.io
Score 7.0 out of 10
Enterprises
NetBrain Technologies
NetBrain Technologies
Score 9.2 out of 10
NetBrain Technologies
NetBrain Technologies
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RetraceSumo Logic
Likelihood to Recommend
8.0
(0 ratings)
8.7
(0 ratings)
Usability
-
(0 ratings)
9.0
(0 ratings)
Support Rating
-
(0 ratings)
8.7
(0 ratings)
Implementation Rating
-
(0 ratings)
9.0
(0 ratings)
User Testimonials
RetraceSumo Logic
Likelihood to Recommend
If you're a Java or .net shop they will do excellent. I believe that for PHP, Ruby, Java and few others they have only the error and log management and the application and server monitoring.
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SumoLogic is a fantastic log aggregator and analysis tool, a fine alternative to Splunk. Searching is powerful and mostly intuitive and results come fast. If you have application logs in clusters or Kubernetes pods that lose their logs every time they're restarted, Sumo is the solution for you
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Pros
  • Integration of performance management with log management so you get the parameters sent
  • In-line log and error data in trace
  • Integration of error and log data, so in one click you can see all the logs recorded when an error was thrown
  • Very reasonably priced
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  • Log Aggregation and uploading. The architecture for Sumo Logic makes a great deal of sense and works very well.
  • Automated analysis. It still impresses me how well a newly uploaded log can be broken into intelligent parts, then searched and sorted using their tools.
  • Dashboards. It might not be what YOU will need as an IT admin, but you can give access to these dashboards easily to business users who love that kind of stuff. Most other types of (monitoring / alerting) tools, for no apparent reason, lack this feature.
  • Reporting, monitoring, and graphing. Given, you need to have useful log generation for an application or service as a prerequisite for sumo logic to be able to gain use, once it has it is an amazingly powerful tool.
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Cons
  • To set up the fields that APM Plus monitors, you need to map each field area on each document.
  • APM Plus could use a way to link the documents back into the finance or business software so you can find the document under the PO, Sales Order, Invoice, etc.
  • APM Plus setup is only for the professionals. There are many areas that need tweaking on setup, having a better default setup would lessen the learning curve to set it up for use.
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  • I like the help center, but I think if it had more GUI tools, it could help new users.
  • Pulling out data is sometimes hard to read, (Maybe if I knew how to export data better, this would not be an issue for me).
  • I would like better know-how on how to create reports that will help our business.
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Usability
No answers on this topic
Sumo Logic is very powerful but definitely requires some configuration work to get the most out of it. You can get a certification related to this, but it is definitely not something you can just throw together.
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Support Rating
No answers on this topic
I would give this rating because I attended a free Sumo Logic training at a WeWork in Chicago. I found the training very useful, and I learned a lot of features that I was not aware of before I went to the training. I like the idea that SumoLogic provides free training seminars. I am certified in level1, and I plan on certifying to level2.
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Implementation Rating
No answers on this topic
I was satisfied with the implementation, as at the time, it was the best way to implement the product with the available feature sets in Sumo Logic. User creation and management became more of an issue during continued use, instead of it being an issue related to deploying the product in our environment.
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Alternatives Considered
APM Plus does a better job of archiving documents than DocSend and makes it easier to find the documents when you need them. DocSend seemed to be more of a marketing tool than a business tool. APM Plus is all business and consistently does what you need on a daily basis. We selected APM Plus because of the great support on setup and after implementation. They are always ready to help.
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We had used Splunk previously. Sumo Logic defeats them when it comes to cost, including the costs that would normally come with supporting/managing/patching/upgrading your own infrastructure and storage. Those were wins, but especially the real-time CDN integrations due to Sumo Logic's collaborations with other vendors. We had spoken to Logentries and discovered that many of the cons we found with Sumo Logic seemed to have been resolved in their product. Their pitfall was that, at the time, Logentries did not have the ability to get real-time log ingestion from our CDN. They said they had a solution, which was scripted, but we had not evaluated/tested. Logentries also did not have a User / RBAC REST API, and are nowhere near the level of compliance that Sumo Logic had (https://www.sumologic.com/press/2015-02-19/sumo-logic-successfully-completes-pci-data-security-stand...). In the end, I believe Logentries and Sumo Logic would be two good vendors to get involved in a bake-off
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Return on Investment
  • APM Plus has freed up users from having to manually attach documents to each place they are sending it. APM Plus will do it automatically.
  • APM Plus provides a searchable archive to re-visit sent documents with customers and vendors. Having to reprint a document you risk the potential that something has changed since it was last printed.
  • APM Plus does need IT staff for adjustments and to review sending problems. Not for an average user.
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  • Sumo Logic has allowed us to move forward quickly without having to maintain a custom log service
  • The service runs in the background without much interaction from the dev teams
  • Because logs aren't lost, we are able to support our customers quickly
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ScreenShots

Retrace Screenshots

Screenshot of Detailed stack trace with inline error and logsScreenshot of Web Apps Dashboard:
The Apps Page gives you a high-level overview of all applications found and monitored across all servers in each environment. Click on any app to take you to the App Dashboard to view more information for a particular app.Screenshot of Apps Dashboard:
The App Dashboard is a powerful monitoring and troubleshooting perspective that gives you a view of application health across one or more environments.Screenshot of Performance (APM+) Dashboard:
The Performance section will give you a report of how well the application is performing overall, as perceived by your users.  A graph will allow you to view all requests by Satisfaction by viewing "Fast", "Sluggish", "Too Slow", or "Failed" types of requests.  Another report includes graphs of HTTP Error%, Satisfaction Score%, and Page Load Time.  Lastly, you will have the ability to sort each page request of your App by different categories: Satisfaction, Slowest page, Failed pages, pages hit, and total load time.  By clicking on an individual page a Performance Details page with further information about that specific page's health, performance, and errors will be displayed.Screenshot of Performance Traces:
One of the ways we strive to deliver relevant insights is to only collect traces around interesting requests. Some examples of these request types that are interesting would be faster than normal, slower than normal, new web requests, requests introducing new SQL, requests introducing new exceptions, or abnormal satisfaction scores. Under performing requests will be profiled more often than fast requests. As long as the app is getting steady traffic Retrace should be saving a trace every 5 to 15 minutes.Screenshot of Errors Dashboard:
From the Errors Dashboard, you can get an overview of all the exceptions of all your applications across different environments. It gives you a central location to view details about your errors.