TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about UKG Ready

Please fill out the form below to get in touch.

UKG

Connect with UKG

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with UKG so that UKG and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Square Payroll

    Score6.1 out of 10
    N/ASquare Payroll is a payroll solution for hourly employees, from Square headquartered in San Francisco, California.

    $29

    per month

    UKG Ready

    Score9 out of 10
    N/AThe UKG Ready® software suite is a centralized HCM solution designed for small to mid-sized businesses. It automates and streamlines HR, payroll, benefits, time, talent, and scheduling processes. UKG Ready's suite of tools offer actionable insights while helping to ensure compliance. Using AI, it draws on work, people, and culture data to boost efficiency and productivity. For example, UKG Ready streamlines core HR…N/A
    Pricing
    Square PayrollUKG Ready
    Editions & Modules
    Free
    $0
    per month
    Plus
    $29
    per month
    Premium
    Custom
    No answers on this topic
    Offerings
    Pricing Offerings
    Square PayrollUKG Ready
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    Square PayrollUKG Ready
    Considered Both Products
    Block, Inc (Square)
    No answer on this topic
    UKG
    No answer on this topic
    Key User Insights
    Would buy again
    67%
    Would buy again
    4 Answers
    86%
    Would buy again
    110 Answers
    Delivers good value for the price
    80%
    Delivers good value for the price
    4 Answers
    95%
    Delivers good value for the price
    90 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    91%
    Happy with the feature set
    116 Answers
    Lived up to sales and marketing promises
    67%
    Lived up to sales and marketing promises
    4 Answers
    73%
    Lived up to sales and marketing promises
    61 Answers
    Implementation went as expected
    67%
    Implementation went as expected
    4 Answers
    57%
    Implementation went as expected
    56 Answers
    Features
    Square PayrollUKG Ready
    Payroll Management
    Comparison of Payroll Management features of Square Payroll and UKG Ready
    Feature
    Square Payroll
    7.8
    6 Ratings
    5% below category average
    UKG Ready
    9.6
    194 Ratings
    19% above category average
    Pay calculation8.96 Ratings9.7182 Ratings
    Support for external payroll vendors8.65 Ratings9.3112 Ratings
    Off-cycle/On-Demand payment4.44 Ratings9.282 Ratings
    Benefit plan administration9.15 Ratings9.7141 Ratings
    Direct deposit files7.06 Ratings9.9145 Ratings
    Salary revision and increment management8.94 Ratings9.7133 Ratings
    Reimbursement management7.85 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of Square Payroll and UKG Ready
    Feature
    Square Payroll
    -
    Ratings
    UKG Ready
    9.4
    196 Ratings
    18% above category average
    Employee demographic data00 Ratings9.8172 Ratings
    Employment history00 Ratings9.6167 Ratings
    Job profiles and administration00 Ratings9.6168 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings9.6157 Ratings
    Organizational charting00 Ratings7.9127 Ratings
    Organization and location management00 Ratings9.6149 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings9.8125 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Square Payroll and UKG Ready
    Feature
    Square Payroll
    -
    Ratings
    UKG Ready
    9.6
    175 Ratings
    18% above category average
    Approval workflow00 Ratings9.7159 Ratings
    Balance details00 Ratings9.5167 Ratings
    Annual carry-forward and encashment00 Ratings9.7142 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Square Payroll and UKG Ready
    Feature
    Square Payroll
    -
    Ratings
    UKG Ready
    8.7
    183 Ratings
    8% above category average
    View and generate pay and benefit information00 Ratings9.7163 Ratings
    Update personal information00 Ratings9.7170 Ratings
    View company policy documentation00 Ratings5.5143 Ratings
    View job history00 Ratings9.7146 Ratings
    Asset Management
    Comparison of Asset Management features of Square Payroll and UKG Ready
    Feature
    Square Payroll
    -
    Ratings
    UKG Ready
    9.9
    67 Ratings
    20% above category average
    Tracking of all physical assets00 Ratings9.967 Ratings
    HR Reporting
    Comparison of HR Reporting features of Square Payroll and UKG Ready
    Feature
    Square Payroll
    -
    Ratings
    UKG Ready
    8.7
    191 Ratings
    15% above category average
    Report builder00 Ratings8.1184 Ratings
    Pre-built reports00 Ratings9.3185 Ratings
    Onboarding
    Comparison of Onboarding features of Square Payroll and UKG Ready
    Feature
    Square Payroll
    -
    Ratings
    UKG Ready
    7.6
    129 Ratings
    4% below category average
    New hire portal00 Ratings7.0127 Ratings
    Manager tracking tools00 Ratings8.3102 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Square Payroll and UKG Ready
    Feature
    Square Payroll
    -
    Ratings
    UKG Ready
    8.3
    74 Ratings
    5% above category average
    Individual goal setting00 Ratings8.366 Ratings
    Performance tracking00 Ratings8.373 Ratings
    Performance Management
    Comparison of Performance Management features of Square Payroll and UKG Ready
    Feature
    Square Payroll
    -
    Ratings
    UKG Ready
    7.0
    93 Ratings
    11% below category average
    Performance plans00 Ratings5.783 Ratings
    Performance improvement plans00 Ratings5.876 Ratings
    Review status tracking00 Ratings8.184 Ratings
    Review reminders00 Ratings9.187 Ratings
    Multiple review frequency00 Ratings6.473 Ratings
    Succession Planning
    Comparison of Succession Planning features of Square Payroll and UKG Ready
    Feature
    Square Payroll
    -
    Ratings
    UKG Ready
    6.9
    27 Ratings
    12% below category average
    Create succession plans/pools00 Ratings5.626 Ratings
    Candidate ranking00 Ratings7.36 Ratings
    Candidate search00 Ratings7.27 Ratings
    Candidate development00 Ratings7.35 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Square Payroll and UKG Ready
    Feature
    Square Payroll
    -
    Ratings
    UKG Ready
    7.1
    100 Ratings
    8% below category average
    Job Requisition Management00 Ratings7.186 Ratings
    Company Website Posting00 Ratings9.583 Ratings
    Publish to Social Media00 Ratings6.162 Ratings
    Job Search Site Posting00 Ratings7.265 Ratings
    Duplicate Candidate Prevention00 Ratings5.464 Ratings
    Applicant Tracking00 Ratings8.088 Ratings
    Notifications and Alerts00 Ratings6.593 Ratings
    Best Alternatives
    Square PayrollUKG Ready
    Small Businesses
    OnPay
    Score9.9 out of 10
    Zoho People
    Score8.4 out of 10
    Medium-sized Companies
    APS
    Score1.4 out of 10
    Zoho People
    Score8.4 out of 10
    Enterprises
    ADP Streamline Payroll
    Score6.4 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Square PayrollUKG Ready
    Likelihood to Recommend
    4.7
    (8 ratings)
    9.1
    (221 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.1
    (18 ratings)
    Usability
    9.0
    (1 ratings)
    9.2
    (103 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (3 ratings)
    Performance
    -
    (0 ratings)
    9.3
    (7 ratings)
    Support Rating
    9.0
    (1 ratings)
    5.9
    (74 ratings)
    In-Person Training
    -
    (0 ratings)
    7.8
    (2 ratings)
    Online Training
    -
    (0 ratings)
    6.0
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.0
    (10 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    5.5
    (75 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (3 ratings)
    User Testimonials
    Square PayrollUKG Ready
    Likelihood to Recommend
    Block, Inc (Square)
    Square is an amazing platform to have total control over the payroll of all the employees of a company or a specific sector. This platform has a very good functionality to collect exact information on how long each employee works, that is one of its most outstanding characteristics, because it monitors work schedules and overtime and generates detailed reports on the work time of each employee. Square does not allow to schedule payments, that is one of the main problems, however, I consider that it is a very good option for small and medium-sized companies that are looking for a way to have more exact administrative control over the working hours of all their employees. It is a software that works in the cloud, so all the work information that is collected will remain safe without any risk of loss.
    Incentivized
    Read full review
    UKG
    There’s not much for me to share here other than multiple mobile apps for employees to download for different functions. We have the learning function activated and employees had to download a second mobile app (HCMToGo Learning) to be able to access the Learning portal on the go. Concerned that if we continue to add more functionality, there will be more apps to download.
    Incentivized
    Read full review
    Pros
    Block, Inc (Square)
    • 1099 contractor payments are easy, and they provide you with the IRS filing as part of the service.
    • Direct deposit/debit from your already connected account to the employee.
    • Reporting and management features are simple yet inclusive.
    • Low cost compared to alternative solutions.
    Incentivized
    Read full review
    UKG
    • Support—UKG support, from the Account Managers to CSMs to Ready Support, is amazing. They are always willing to help!
    • Documentation—UKG has built-in online documentation, which is a live, easy-to-use version of a very lengthy manual.
    • Ease of use- the system is intuitive, easy to train others to use.
    Incentivized
    Read full review
    Cons
    Block, Inc (Square)
    • It's a bit pricey for larger companies at $5 per person paid per month.
    • Has a bit of a learning curve that seems steeper than necessary
    • reports can be confusing at first
    Incentivized
    Read full review
    UKG
    • We have had ongoing issues with our accruals.
    • Auto generate timesheets in the "Team Timesheets" view.
    • Granting manager access is cumbersome - access needs to be given in multiple places.
    • The sync between Pro and Ready in my opinion is terrible and needs much improvement.
    • Auto assign Employee Time Zones based on work location.
    Incentivized
    Read full review
    Likelihood to Renew
    Block, Inc (Square)
    No answers on this topic
    UKG
    We plan to renew our support and use of UKG Ready each year unless it becomes unavailable or the district seeks another vendor. As of now, there are no plans to changes vendors. The district staff is now familiar with using UKG. Another vendor will need to meet the same expectations we have come to enjoy with using UKG
    Incentivized
    Read full review
    Usability
    Block, Inc (Square)
    It could use a mobile-friendly interface. Other than that it's a simple layout and non-cluttered which allows you to get done what you need to get done. No unnecessary dodads or distractions.
    Incentivized
    Read full review
    UKG
    The few challenges we have encountered have been with creating reports for the organization, managing performance goals and creating service tickets for urgent matters. Overall we have found UKG Ready to be super helpful and it has streamlined many of our HR processes for us but there could be some improvements on the items listed
    Incentivized
    Read full review
    Reliability and Availability
    Block, Inc (Square)
    No answers on this topic
    UKG
    The system seems very stable. Being hosted in the cloud, we are vulnerable to internet speeds and busy times. The system has been down a couple times over the 3 months we have been live, but Kronos resolved the issues very quickly. To have access from a desktop, tablet, time clock, or phone app is one of the best features....users have almost NO REASON they can't clock in.
    Incentivized
    Read full review
    Performance
    Block, Inc (Square)
    No answers on this topic
    UKG
    We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.
    Incentivized
    Read full review
    Support Rating
    Block, Inc (Square)
    I think they have quick and helpful customer service reps, however, I give them a 9 because I have had to wait on hold for long periods of time before.
    Read full review
    UKG
    If I was only rating support itself that would be a 10. Every support case I have entered has been addressed efficiently and with the desired result. On the implementation and transition to support there were multiple issues that those doing the implementation or transition could not answer or workflows and various settings left undone only to be discovered later. We implemented 3 different modules and the expertise we got for each one varied widely.
    Incentivized
    Read full review
    In-Person Training
    Block, Inc (Square)
    No answers on this topic
    UKG
    Our in-person training was a hybrid. Live online training with an instructor. They were very knowledgeable of the product & the area they were training on. I asked several specific questions and if they didn't know the answer immediately they followed up after class.
    Incentivized
    Read full review
    Online Training
    Block, Inc (Square)
    No answers on this topic
    UKG
    Pretty good online training, you have many how to options and can watch them several times. It can be hard at times to dig through the amount of data online but can usually find what you are looking for. Also you can download documentation for setting up the profiles and policies.
    Incentivized
    Read full review
    Implementation Rating
    Block, Inc (Square)
    No answers on this topic
    UKG
    Make sure the people who are doing the build have extensive knowledge on employment law and asking the right questions. I would bet that the people who helped with our builds did not read any of our employment contracts or ordinances; and when I asked questions about how other companies handled certain basic dictates from federal employment laws, they didn't have any idea what FMLA, FLSA, etc were.
    Incentivized
    Read full review
    Alternatives Considered
    Block, Inc (Square)
    I liked patriot, but I found it to be more confusing than Square and took me too much time to setup. I setup Square Payroll in about an hour. I would also say the Square interface made more sense to me. I also like how Square offers more things like benefits, etc. that can be added on.
    Incentivized
    Read full review
    UKG
    We currently use Paycom and are extremely dissatisfied with the lack of functionality and poor customer service. Rippling and ADP were other vendors we evaluated who performed well and offer a lot of functionality but we decided UKG was the best fit for our needs now and to scale with our strategic growth plans.
    Incentivized
    Read full review
    Scalability
    Block, Inc (Square)
    No answers on this topic
    UKG
    Thus far we are able to add as many users as necessary, implement 3 different bargaining units, 5 different types of user groups. Very flexible.
    Incentivized
    Read full review
    Return on Investment
    Block, Inc (Square)
    • Square Payroll has dramatically reduced the time it takes to process payroll.
    • We could have a faster payroll with the Square POS integration for commission, but that is not something we've implemented yet.
    Incentivized
    Read full review
    UKG
    • This is basic, but we finally know how many employees we have! It sounds ridiculous, but prior to UKG Ready we were on a payroll system that's reports were only as accurate as the last payroll cycle, so they were always 2 weeks behind and static. UKG Ready allows for realtime, daily reporting of information.
    • We are able to get salary data for our various locations to be able to compare them to each other, as well as across our "competitors" and external competition.
    • The data provided allows us to be able to understand the trends at individual locations including attrition, advancement, raise information, and other data points that we haven't historically done comparisons on
    • We can see the demographic and geographical information for our employees and the benefits that they elect
    Read full review
    ScreenShots

    UKG Ready Screenshots

    Screenshot of the employee mobile interface.Screenshot of trust index survey results.Screenshot of the manager dashboard.Screenshot of payroll analytics.