| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Sprout Social | Score8.6 out of 10 | N/A | Sprout Social provides social media management, marketing, customer care, data and intelligence, and employee advocacy solutions for brands and agencies, including Ticketmaster, Chipotle, Grubhub, Subaru, and Zendesk. Sprout’s platform is used to simplify social publishing, engagement, reviews, analytics and listening for customers. Sprout also provides customer success and technical support, to deliver consistent value to all users. Any organization, regardless of size or industry, receives… | $249 per month per user |
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| Considered Both Products | Chose Sprout Social Sprout offers a lot more features. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Sprout Social When scouting different social media management platforms, Sprout Social stood out as the best choice despite other companies offering competitive features and lower rates. Some key factors solidified our decision to stay with Sprout Social. One major drawback we noticed with … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Sprout Social We were between Sprout Social and Hootsuite and I wasn't in the room when the final decision was made. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Sprout Social I think Sprout Social is probably top-tier and designed for agencies or social media content freelancers who need to spend a lot of time analyzing and strategizing content. For basic scheduling functions, it’s probably too powerful (like using a rocket to drive to the grocery … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Sprout Social We actually migrated to Sprout Social from another service. The main reason we did so is because of the reliability of the service and its ease of use. Another big reason that we made the switch to Sprout Social is because of the service's robust data and analytics tools that … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Sprout Social Incentivized Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Sprout Social I selected Sprout because it was more comprehensive in everything we needed. We previously used Meltwater and it was fine for posting and analytics, but we weren't able to see everything we posted in the calendar view like we can with Sprout. Even if we posted in the native … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | |
| Would buy again | |
92% Would buy again 73 Answers | |
| Delivers good value for the price | |
96% Delivers good value for the price 71 Answers | |
| Happy with the feature set | |
96% Happy with the feature set 76 Answers | |
| Lived up to sales and marketing promises | |
95% Lived up to sales and marketing promises 62 Answers | |
| Implementation went as expected | |
96% Implementation went as expected 64 Answers | |
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| Likelihood to Recommend | 8.7 |
| Likelihood to Renew | 9.5 |
| Usability | 8.6 |
| Availability | 7.7 |
| Performance | 8.0 |
| Support Rating | 4.2 |
| Online Training | 7.3 |
| Implementation Rating | 10.0 |
| Ease of integration | 7.8 |
| Vendor post-sale | 9.1 |
| Vendor pre-sale | 9.1 |
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| Likelihood to Recommend | No answers on this topic |
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| Likelihood to Renew | No answers on this topic |
| Usability | No answers on this topic |
| Reliability and Availability | No answers on this topic |
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| Alternatives Considered | No answers on this topic |
| Return on Investment | No answers on this topic |
| ScreenShots | Sprout Social Screenshots |
