TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sprig

    Score8.1 out of 10
    N/ASprig (formerly UserLeap) headquartered in San Francisco offers user research technology that helps research and product teams learn from their customers in real-time and deliver product experiences. Sprig is used to ensure user research happens early and often throughout the product development process, so as to build customer-centric products that deliver a sustainable competitive advantage. The research platform enables teams to pull the customer into every product decision with fast and…

    $175

    per month

    Pricing
    Sprig
    Editions & Modules
    Free
    $0
    per month
    Starter
    $175
    per month
    Enterprise
    Custom Pricing
    per year
    Offerings
    Pricing Offerings
    Sprig
    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Sprig
    Considered Both Products
    Sprig
    Chose Sprig
    Although it is new to the market but it really is a good tool. It competes with all the existing giants like Google Analytics & HubSpot.
    Incentivized
    Chose Sprig
    Sprig allows users to record video (either on their screen or their webcam) on their mobile devices. Once you have integrated it into your website, you can easily deploy any questionnaire on any page of your website.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    Sprig
    Likelihood to Recommend
    8.5
    (2 ratings)
    Usability
    9.5
    (2 ratings)
    Support Rating
    8.6
    (2 ratings)
    User Testimonials
    Sprig
    Likelihood to Recommend
    Sprig
    We help our digital team and seo team to optimize the website based on the data we get from the tool which ultimately results in better page views, time spent on a web page & low bounce rate
    Read full review
    Pros
    Sprig
    • User Journeys.
    • User research.
    • Prototyping.
    • Unmoderated testing.
    Incentivized
    Read full review
    Cons
    Sprig
    • Website optimization which helps us generate more leads
    • Increased sales due to tracking & detailed view of our customer journey
    • Reporting & analytics
    Read full review
    Usability
    Sprig
    Sprig is ideal for high-traffic websites. Few people (passively and actively) provide feedback when asked. Therefore, before you get this tool, you need to make sure you measure your website's traffic and decide if it's worth investing in it. This tool is recommended for any e-commerce site for post-purchase research after the purchase is complete.
    Incentivized
    Read full review
    Support Rating
    Sprig
    I never have the problem with the support team. They solve my problems on time
    Read full review
    Alternatives Considered
    Sprig
    Sprig allows users to record video (either on their screen or their webcam) on their mobile devices. Once you have integrated it into your website, you can easily deploy any questionnaire on any page of your website.
    Incentivized
    Read full review
    Return on Investment
    Sprig
    • It is good and does the work properly as promised
    • User interface is modern
    • No lag and frequent maintenance updates
    Read full review
    ScreenShots

    Sprig Screenshots

    Screenshot of In-product SurveysScreenshot of ReplaysScreenshot of Prototype TestsScreenshot of AI Analysis