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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Caterease

    Score5 out of 10
    N/AN/A

    $85

    per month

    Spoonfed

    Score6 out of 10
    N/ABritish company Spoonfed (formerly Aptus) offers their flagship catering software to medium-sized catering companies and restaurant chains as a comprehensive time management solution for events and catering services.N/A
    Pricing
    CatereaseSpoonfed
    Editions & Modules
    Express
    $85
    per month
    Standard
    $125
    per month
    Professional
    $165
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    CatereaseSpoonfed
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPrices are available at a 20% discount if billed annually.
    More Pricing Information
    User Ratings
    CatereaseSpoonfed
    Likelihood to Recommend
    7.5
    (3 ratings)
    6.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CatereaseSpoonfed
    Likelihood to Recommend
    Caterease
    Integration with Microsoft Access - We use Access for a lot of different Queries, such as for our bar back to know the specifics of each bar. Caterease allows Access to pull data directly so all we have to do is run the report instead of entering all the information manually. Same with diagramming, having software like Placez that pulls from Caterease allows for such things as table and chair counts to be pulled directly from Caterease instead of having to place each individual table.
    Incentivized
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    Spoonfed
    Spoonfed is well suited for smaller catering teams, it offers the ability to have a large changing menu and for guests to place orders themselves. If you are doing catering business with repeat customers it's quite useful [as] you can repeat orders and save all of the guest's info in the database. I would not recommend it if it does not integrate into your point of sale as you will need to have an entirely different system for payments and sales because of this.
    Incentivized
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    Pros
    Caterease
    • Quick updates to contracts/files
    • Great integrations available
    • Report generation
    Incentivized
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    Spoonfed
    • Ability to have robust and changing menu options.
    • Authorizing payments and payment links sent via email.
    • Customer profiles.
    • Ability to save credit card numbers for repeat guests.
    • Guests can place orders themselves.
    Incentivized
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    Cons
    Caterease
    • It’s a great program, but it’s missing some aspects that would be incredibly useful. It has the ability to store venues and locations that you’ve used in the past, but it doesn’t allow you to associate a tax rate with the saved venue. As our company handles events all throughout Southern California and tax rates are constantly changing, it would be nice to be able to assign certain tax rates to certain zip codes and venues.
    • It can be a little finicky sometimes with its equipment conflict algorithm. There will be events In the system that have been marked as cancelled, yet it will insist that an event I am working on has an equipment conflict with it (even though that event is not going through). It will not let you save out of your event and, sometimes, will end up deleting all your changes and progress, which is incredibly frustrating.
    • I wish there was a way to export PDFs of your proposals without re-saving your entire proposal. Sometimes, clients will ask for two versions of the same proposal with just slight changes, and it’s annoying to have to go in and completely re-do and save the proposal and have to adjust it back to the original.
    • It would be nice if there was a way to see a history of all of the changes that had been made in a proposal, that would be great. Because we often have many hands on each event we do, having a comprehensive list of all the changes made to each proposal and the date and times, and users who made these changes would be an incredible asset.
    Incentivized
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    Spoonfed
    • It's based out of England - so users in the USA sometimes run into unfamiliar verbiage or set up because of this, plus support team is in England.
    • Customer database set up isn't set up intuitively.
    • Glitches in functionality - sometimes is down/not working.
    Incentivized
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    Support Rating
    Caterease
    I have not had to use the support in my over 3 years of using Caterease. This is why I gave it a 9 rating because even though I haven't had to interact with support, the fact that I haven't had to use support speaks volumes to how good the software is and how it is user friendly.
    Incentivized
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    Spoonfed
    No answers on this topic
    Alternatives Considered
    Caterease
    I haven’t used too many other events programs in the past – at a former company, we used the back end of our website in order to create events, but Caterease is a lot more user-friendly. Our website wasn’t particularly fancy – it didn’t allow us to conflict check or see if there was another event at the same time. It was used for the sole purpose of posting the information to our system – not for creating full proposals. Caterease is much more effective for what we need to use it for in this context.
    Incentivized
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    Spoonfed
    This is the only catering software that we have used. We were doing all of this in house beforehand.
    Incentivized
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    Return on Investment
    Caterease
    • Has made our team more efficient and be able to have a central place to store all info so everyone can access it.
    • Manually printing BEOs has proven to be incredibly inefficient as they get updated quickly and often times just causes confusion and mistakes.
    • It's nice to be able to generate contracts fairly quickly for clients
    Incentivized
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    Spoonfed
    • Not always intuitive for users in USA.
    • If you are able to set up the guests placing orders themselves, big ROI and ability to have a leaner catering team.
    • Calendar feature allows you to see orders at multi units / enterprise level.
    • Production sheets allow for commissary to track production for needs across multi units.
    Incentivized
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    ScreenShots

    Spoonfed Screenshots

    Screenshot of Menu information in Online OrderProduct screenshot