Splunk SOAR vs. ThreatConnect SOAR (discontinued)

Our company has very complex and dynamic security operations because of the large number of security tools and systems that we need to manage and coordinate. Moreover, it helps us to meet many regulatory and compliance requirements because it helps us to automate and document our security operations. We also use it to streamline our security operations and improve our response to potential threats.

Incentivized

• Its security orchestration and integration capability that supports multiple tools.
• Easy coding that automates our security actions.
• Enables us to easily collaborate and respond to security issues faster.
• Splunk SOAR is a flexible product that is easy to deploy.
• Efficient tracking and monitoring capability.
• Excellent real-time reporting functionality.

Incentivized

• A lack of instruction It can be difficult to contact the support staff. Limited experience from current users.
• It takes some effort to set up and learn new technology at first. More assistance is required from the support staff. The product's price needs to go down.
• Cost of the larger version.

Incentivized

As we already have a lot of clients being catered with Splunk SOAR and because Splunk SOAR is robust and efficient, we are already using it, and we have understood the product to a certain extent, I feel we are personally more enticed to use and scale it to a lot of business.

Incentivized

Building playbooks through the visual editor is fine for basic tasks, but once you start chaining complex logic or integrating 3rd party APIs you hit a wall that requires deep scripting knowledge.

Incentivized

It has APIs that are useful for integration with third party solutions as well as for absorbing large volumes of data from our servers, networks and apps. Splunk SOAR offers a variety of playbooks that we use in automating workflows for migrating data and for analyzing the data to ensure its security.

Incentivized

Splunk Support is always great! In addition the Community is very efficient and active.

Incentivized

I never followed an in-person training, I gave my evaluation based on the online training

Incentivized

I followed training for Phantom admins and it opened a world for me

Incentivized

I already said that the main key insight is the knowledge of Phantom, so a detailed training for all the people involeved.

Incentivized

If you use Splunk SIEM, you might wanna use Splunk soar, too. one vendor for SIEM and SOAR, and you do not need to think about integration, etc. Easy to use if we compare to other SOARs, chat and war rooms are great, and almost every action that we need is already created in Splunk SOAR.

Incentivized

me and the customers I encountered found it flexible and scalable

Incentivized

• The playbooks are valuable. They are the core component. Being able to implement and build a code process to work through and scale out what we want to do is valuable
• Before its use, analyzing each email would take at least 15 to 20 minutes, with some complex cases taking up to 30 minutes...With the automation provided by Splunk Phantom, we could significantly reduce the amount of time and human effort required to complete this task

Incentivized