Overall, we've had a great experience with FireEye Helix and would recommend it to organizations looking to improve their operational security. We've found Helix to be a great way to collect and analyze revenant security events and take action. Having a single pane of glass makes this process much more efficient. Prior to moving to FireEye Helix, we had different teams sending data to different applications, which resulted in confusion and critical data being missed.
Its best feature is its user interface, which is easy to navigate and understand. All you need is a little tutorial on how to use the Splunk query language and you're done.
Logs can be easily uploaded or shared across multiple platforms and display a highly insightful graphical representations of data using graphs, tables, and many other formats.
You definitely need to learn how to use Splunk to get the most of the tool. There are many courses available for free to get up to speed on the usability of the tool but it's not that simple. It will take time to digest all the data and to understand how to query for what you are looking for.
ES requires a very performant infrastructure: if it has it's performant, otherwise not. I had situation with a very performant infrastructure and I didn't notized that it was a distributed architecture, it seemed that there ware few data on my PC, othewise I experienced less performant infrastructures with less performaces.
It's good when it's responsive, but I've had times where I had to wait quite a while for a response. But these are typically the exceptions rather than the rule. When you do get a response it is always well-informed and appropriate. I would say they've been trending better over time with this.
I experienced only on-line training, but the trainers were very professional and competent. Maybe it could be more useful if they also have an experience in projects because sometimes they didn't have a real project experience to communicate to the students. Anyway, it was very interesting and I learned many thing that's very difficoult (or maybe impossible!) to have by myself, aven if I have more than 10 years of Splunk activity experience.
It was very interesting and I learned many thing that's very difficoult (or maybe impossible!) to have by myself. The only problem was that, when I worked with the Splunk Professional Services, I found some difference between the training contents and the information from PS. In addition is required a long experience on Splunk Enterprise for the data ingestion part, in other words I'm able to work with ES because I'm worling on Splunk since 11 years, otherwise I'd some problem.
LogRhythm is good for a team comprising mostly non-technical IT users. Unlike Splunk, it has a GUI log search and a good ticketing system. Splunk is better than Logrhythm for me as it provides me with the ultimate flexibility to write custom queries. Scalyr is a good tool and quite frankly lot faster than Splunk. However, I prefer Splunk because of its better Dashboards and panel customization abilities. Elastic is another amazing tool. It is hard to choose between the two especially because both have different sets of logs on them. I use both. Elastic for internal server logs, Splunk for everything else.
It offers extensive visibility thus easy detection of threats and easy mitigation practices. Utilization of its threats intelligence capabilities thus early detection of incidents and maximization of security investments. Offers great integration of cloud resources with existing security tools thus ensuring seamless performance and all-time security for the organizational resources.
We have on prem splunk and it’s mostly east to setup, but we have issues keeping data separated between customer splunk deployments while at the same time only having to look at one SIEM to address events in every environment
We have a 100% success rate on all our ES implementations due to the amazing documentation and Splunk enablement on the subject.
Our Splunk ES business has grown 100% YoY for the last 3 years.
In terms of long term management and maintenance, ES has been highly stable and predictable, reducing our overhead on costly services team for ad hoc maintenance work.
Helix has had a significant impact on CSOC visibility efforts across the organization.
Helix fills the logging and alerting gaps that are missing across the infrastructure side.
Having a single pane of glass allows teams to more efficiently run incidents. Additionally, Helix is integrated with ServiceNow providing enhanced and efficient case management for all Helix alerts.
