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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    New Relic

    Score7.9 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    Splunk AppDynamics

    Score8.2 out of 10
    N/AAppDynamics is an APM and Mobile APM program, with application mapping and predictive capabilities. These capacities enable automated remediation and code-level diagnostics in real time. It can be deployed on-premise or as a SaaS.N/A
    Pricing
    New RelicSplunk AppDynamics
    Editions & Modules
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    New RelicSplunk AppDynamics
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    New RelicSplunk AppDynamics
    Considered Both Products
    New Relic
    Chose New Relic
    New Relic has full stack visibility and gives us all options for observability like one stop shop. It gives you front end, backend as well synthetic monitoring capabilities.

    Every other feature built into one cost model (usually) which ties to data that you send, it helps you …
    Incentivized
    Chose New Relic
    10 years ago we used AppDynamics onpremise but the cost was too high and we migrated to New Relic, more economical and modern

    Incentivized
    Chose New Relic
    New Relic is easier to login and use as it's user friendly, its full-stack capacity lets us to monitor the whole system across all the tiers. However compared to Dynatrace its deep-dive analysis capacity needs to be improved, compared to Splunk its log analysis and reporting …
    Incentivized
    Chose New Relic
    All the tools mentioned above are pretty much the same in terms of their capabilities for monitoring, reporting, and alerting. Uniqueness in New relic comes from its out-of-the-box functionality to provide visibility into every aspect of application performance and time to …
    Incentivized
    Chose New Relic
    New Relic is competing neck to neck with other APM products in terms of capability, ease of doing business, implementation and configuration, prices, integrations, and future developments. No doubt New Relic is providing out of the box solution for business services monitoring …
    Incentivized
    Chose New Relic
    All of these apps have pros and cons. AppDynamics is very powerful and provides excellent reporting and deep dives on performance. Tableau Desktop's setup can be a bit tedious, but once it is done, it is a great tool to provide visual performance reports. However, the lack of …
    Incentivized
    Chose New Relic
    New Relic has a lot of benefits comparing to other solutions.

    The main one is usability, compared to other solutions on the market, the interface and usability beats everything else and without good user experience, the user tends to ignore the solution.
    Incentivized
    Chose New Relic
    New Relic's ease of implementation and easy to use portal made it quicker to adopt and implement and get value out of an APM solution.
    Incentivized
    Chose New Relic
    Although not in the list, Google Stackdriver is also in the competitive landscape for New Relic.

    We assessed all 3 of the alternatives above. We found AppDynamics to be the superior product, but with a price tag aligned with that superiority. Datadog was the best …
    Incentivized
    Chose New Relic
    New relic let's us have transportation over the entire network infrastructure, which is a very important feature which makes new relic stand out. It provides an extensive monitoring experience, wherein we can compare multiple applications unlike the other tools.
    Incentivized
    Chose New Relic
    AppDynamics is very similar to New Relic, and is probably the only product we evaluated that was competitive. There wasn't a clear winner between these two; we ultimately stayed with New Relic because AppDynamic's support wasn't incredibly impressive, and it didn't seem to have …
    Incentivized
    Chose New Relic
    Pricing was the primary factor. The cost associated with New Relic works better within a budget line than either of their competitors.
    Incentivized
    Cisco
    Chose Splunk AppDynamics
    Unfortunately, I wasn't in the company when the decision was made, hence can tell just because. What I can tell from my experience, it was not a bad choice and alternatives like New Relic or Datadog provide more or less similar functionality. In most cases the main reasons are …
    Incentivized
    Chose Splunk AppDynamics
    We actually have different development teams using both of these tools currently. They are both very good at providing application monitoring. They in some ways have the same flaws. App Dynamics seems very focused on the end-to-end evaluation of the application and New Relic
    Incentivized
    Chose Splunk AppDynamics
    AppDynamics is almost the same as New Relic and I would say they both are at the same level. Datadog is infrastructure monitoring and AppDynamics can catch up on this impact.
    Incentivized
    Chose Splunk AppDynamics
    Data dog, it's not an APM to me, yet. It's more like a Nagios or PRTG. And New Relic, it was good. Now it's poor in setup a .Net application. AppDynamics is simply perfect in setup, usage, tips, alarms. It's really what we needed for our environment. All in a single …
    Incentivized
    Chose Splunk AppDynamics
    AppDynamics was trialled in a shoot-out between New Relic and Dynatrace and just about edged New Relic simply for the ability to drill down to the methods and lines of code in the error monitoring, which is an invaluable feature for a development manager. New Relic Insights
    Incentivized
    Chose Splunk AppDynamics
    AppDynamics gives a better insight and query tuning compared to the others.
    Incentivized
    Chose Splunk AppDynamics
    AppDynamics is a mature product with probably the simplest of UIs to use which is a huge benefit. I can train users to be proficient in AppDynamics in under an hour. But the product can definitely do some very advanced operations... depending on the need.
    Incentivized
    Chose Splunk AppDynamics
    Easy to use UI. Out of box capabilities. Getting reactive to proactive within minutes of instrumentation.
    Incentivized
    Chose Splunk AppDynamics
    It differs from these programs because it integrates seamlessly with a wide range of technologies and platforms and has strong integration capabilities, a crucial factor in adapting to different technology stacks.
    Incentivized
    Chose Splunk AppDynamics
    It is distinguished from these programs because the platform provides visualizations of application processes, showing the interplay between various parts and services. Understanding the architecture of complicated apps and finding their weak spots is greatly aided by this.
    Incentivized
    Chose Splunk AppDynamics
    AppDynamics excels at delivering extensive insights into the performance of apps at the code level. It enables developers to zero in on certain lines of code or modules that are causing performance difficulties, making it possible for more effective debugging and optimization. …
    Incentivized
    Chose Splunk AppDynamics
    Ease of use, the fast pace of the product growth.

    Analytics and BiQ is a huge bonus for adding value to Business who ultimately are the owners as they pay for AppDynamics.
    Incentivized
    Chose Splunk AppDynamics
    Ease of usage. Views key metrics of any application you can think of. Analyzes transactions easily. Helps resolve performance issues. Server and application performance management is now very easy with this tool. End user monitoring. Deep code level diagnostics in real time.
    Incentivized
    Chose Splunk AppDynamics
    New Relic is only SaaS and keys off of AppDex scoring (i.e. industry baselines) and not on my application's baselines. Where most of our stuff is custom apps, going off of industry wasn't valuable to us. It was also cost prohibitive.
    Incentivized
    Chose Splunk AppDynamics
    Appdynamics offered so much more functionality than New Relic, albeit at a more expensive price. The UI was easier to navigate in Appdynamics than in New Relic and it was considerably easier to configure and deploy AppDynamics than New Relic. We had extensive discussions with …
    Incentivized
    Chose Splunk AppDynamics
    We selected AppD over New Relic as we host a PCI environment and wanted a non cloud solution.
    Incentivized
    Key User Insights
    Would buy again
    92%
    Would buy again
    61 Answers
    98%
    Would buy again
    61 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    54 Answers
    97%
    Delivers good value for the price
    57 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    64 Answers
    98%
    Happy with the feature set
    61 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    47 Answers
    96%
    Lived up to sales and marketing promises
    46 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    58 Answers
    95%
    Implementation went as expected
    53 Answers
    Features
    New RelicSplunk AppDynamics
    Application Performance Management
    Comparison of Application Performance Management features of New Relic and Splunk AppDynamics
    Feature
    New Relic
    -
    Ratings
    Splunk AppDynamics
    8.5
    74 Ratings
    11% above category average
    Application monitoring00 Ratings9.474 Ratings
    Database monitoring00 Ratings8.071 Ratings
    Threshold alerts00 Ratings8.872 Ratings
    Predictive capabilities00 Ratings7.771 Ratings
    Application performance management console00 Ratings8.971 Ratings
    Collaboration tools00 Ratings7.659 Ratings
    Server availability and performance monitoring00 Ratings8.544 Ratings
    Server usage monitoring and capacity forecasting00 Ratings8.842 Ratings
    User Ratings
    New RelicSplunk AppDynamics
    Likelihood to Recommend
    6.6
    (128 ratings)
    8.6
    (74 ratings)
    Likelihood to Renew
    9.0
    (17 ratings)
    9.1
    (2 ratings)
    Usability
    8.9
    (9 ratings)
    8.5
    (8 ratings)
    Availability
    9.1
    (3 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    7.5
    (8 ratings)
    8.1
    (6 ratings)
    Implementation Rating
    8.0
    (10 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (4 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.3
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    New RelicSplunk AppDynamics
    Likelihood to Recommend
    New Relic
    No answers on this topic
    Cisco
    No answers on this topic
    Pros
    New Relic
    • New Relic APM allows us to follow up transactions across services and trace performance bottlenecks in real-time, crucial when monitoring the processing of energy loads or predictive maintenance algorithms.
    • It gives us deep visibility into our cloud servers, containers and IOT gateways, so we can catch CPU spikes or memory leaks which can impact the data we ingest from the field devices.
    • We develop custom dashboards for monitoring trends of power consumption, abnormality in sensors and API health. In conjunction with alerting, it makes sure we are fixing issues before customers even see them.
    Incentivized
    Read full review
    Cisco
    • AppDynamics delves deeply into traceability and profiling at the code level. By identifying and refactoring any hidden performance hogs in our code, we can directly observe the performance improvements.
    • AppDynamics provides real-time dashboards and in-depth insights into each layer of the application stack, lifting the curtain on performance.
    • AppDynamics gives us the ability to proactively detect and resolve performance issues. We are able to keep things running smoothly for our users and stop outages.
    • We can monitor stability and performance prior to, during, and following releases with AppDynamics, which helps to minimize regression risks and facilitate smooth rollouts.
    Incentivized
    Read full review
    Cons
    New Relic
    • Support for SQL like query with more functional features of analysis while viewing distributed tracing.
    • support for very low level specific integration from APIs to classes to functions to piece of code
    • More detailed documentation, as we faced issues while integrating for the first time.
    Incentivized
    Read full review
    Cisco
    • Improving the clarity and comprehensiveness of the documentation could benefit users. Clearer documentation ensures that users can make the most of all the functionalities
    • Leverages AI and machine learning for intelligent insights, aiding in issue identification and prediction.
    • Competitive, with AI-driven features becoming increasingly common in APM solutions.
    Read full review
    Likelihood to Renew
    New Relic
    No answers on this topic
    Cisco
    its working for us, we are familiar and comfortable with the tool and its proven valuable/indispensable in helping evaluate our code.
    Incentivized
    Read full review
    Usability
    New Relic
    No answers on this topic
    Cisco
    No answers on this topic
    Reliability and Availability
    New Relic
    No answers on this topic
    Cisco
    No answers on this topic
    Performance
    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Support Rating
    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
    Incentivized
    Read full review
    Cisco
    AppDynamics has its own community site that includes forums and a knowledge base. On the forums, you can converse with other members of the community and ask technical questions as you have them. Though this forum isn’t filled with people there are active members for you to gain some valuable insights.
    Incentivized
    Read full review
    Implementation Rating
    New Relic
    No answers on this topic
    Cisco
    No answers on this topic
    Alternatives Considered
    New Relic
    No answers on this topic
    Cisco
    It is distinguished from these programs because the platform provides visualizations of application processes, showing the interplay between various parts and services. Understanding the architecture of complicated apps and finding their weak spots is greatly aided by this.
    Read full review
    Scalability
    New Relic
    No answers on this topic
    Cisco
    No answers on this topic
    Return on Investment
    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
    Incentivized
    Read full review
    Cisco
    • AppDynamics has played a pivotal role in optimizing our applications for a seamless user experience. The proactive monitoring and quick issue resolution have translated into improved user satisfaction and increased retention rates.
    • The initial cost and effort associated with implementing AppDynamics might be considered a negative impact, particularly for organizations with budget constraints. However, the long-term benefits have justified this initial investment.
    Read full review
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