TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Spektrix

    N/AN/ASpektrix is a combined ticketing / event registration software platform and customer relationship management (CRM) software for the cultural sector, filling a need for agile technology with the needs of its users, their patrons and donors at its heart. Spektrix technology is designed to support every aspect of the cultural event business from ticket transactions to fundraising campaigns, financial management and audience insight. And the included Spektrix Ticket Sales dashboard is designed to…N/A

    WebinarJam

    Score8.9 out of 10
    N/AWebinarJam is designed to allow users to host online events with HD streaming, interactive features like polls and chat, integrations, analytics, and payment processing that are intended to help maximize online growth.

    $39

    per month

    Pricing
    SpektrixWebinarJam
    Editions & Modules
    No answers on this topic
    Starter
    $39
    per month for 1 presenter and 100 attendees
    Basic
    $79
    per month for 2 presenters and 500 attendees
    Professional
    $229
    per month for 4 presenters and 2000 attendees
    Enterprise
    $379
    per month for 6 presenters and 5000 attendees
    Offerings
    Pricing Offerings
    SpektrixWebinarJam
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    SpektrixWebinarJam
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Spektrix and WebinarJam
    Feature
    Spektrix
    -
    Ratings
    WebinarJam
    4.8
    8 Ratings
    44% below category average
    Dashboards00 Ratings2.58 Ratings
    Data exportability00 Ratings7.27 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Spektrix and WebinarJam
    Feature
    Spektrix
    -
    Ratings
    WebinarJam
    9.0
    7 Ratings
    12% above category average
    High quality audio00 Ratings9.97 Ratings
    Mobile support00 Ratings8.16 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Spektrix and WebinarJam
    Feature
    Spektrix
    -
    Ratings
    WebinarJam
    6.1
    8 Ratings
    28% below category average
    Calendar integration00 Ratings8.06 Ratings
    Record meetings / events00 Ratings3.28 Ratings
    Slideshows00 Ratings9.97 Ratings
    Event registration00 Ratings3.28 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Spektrix and WebinarJam
    Feature
    Spektrix
    -
    Ratings
    WebinarJam
    7.3
    8 Ratings
    13% below category average
    Audience polling00 Ratings10.07 Ratings
    Q&A00 Ratings4.78 Ratings
    Online Events Security
    Comparison of Online Events Security features of Spektrix and WebinarJam
    Feature
    Spektrix
    -
    Ratings
    WebinarJam
    10.0
    7 Ratings
    19% above category average
    Participant roles & permissions00 Ratings10.07 Ratings
    Confidential attendee list00 Ratings10.06 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of Spektrix and WebinarJam
    Feature
    Spektrix
    -
    Ratings
    WebinarJam
    2.4
    8 Ratings
    105% below category average
    Branding options00 Ratings2.58 Ratings
    Integration to Marketing Automation00 Ratings2.38 Ratings
    User Ratings
    SpektrixWebinarJam
    Likelihood to Recommend
    -
    (0 ratings)
    3.1
    (8 ratings)
    Usability
    -
    (0 ratings)
    3.1
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    3.2
    (4 ratings)
    User Testimonials
    SpektrixWebinarJam
    Likelihood to Recommend
    Spektrix
    No answers on this topic
    Genesis Digital
    We have used WebinarJam for many reasons. Our main reason is to host large free webinars but we have also used it for smaller live training courses that people paid for, we have held private training classes for companies, and so on. I guess you could get creative and use it for a conference-style virtual event but wouldn't really recommend it for that. You could use it for internal training within an organization and things but I still feel it best suited for webinars and marketing purposes.
    Incentivized
    Read full review
    Pros
    Spektrix
    No answers on this topic
    Genesis Digital
    • ADMIN/USER STRENGTHS: Easy to use the dashboard to start a webinar on demand, or schedule one in the future. Each step has a video tutorial made to set you up for success, understanding each set-up step along the way. If I want to practice a session live, I can set up a webinar instantly (called Right Now-takes 6 clicks and 30 seconds to set this up), and stream it through my YouTube Channel, or schedule a full campaign for a later date (takes about 10 minutes) and drive people to attend. I can set up one date, or multiple dates. It's very easy to follow the nine initial steps to (configuration, schedule, registration, notifications, integration, thank you, live, replay and finish) setting up your webinar. Once you have created a campaign, you can always clone them for future use.
    • ADMIN/USER STRENGTH: You can inject a pre-recorded video seamlessly. Let's say you did an incredible sales pitch on one of your webinars, you can inject this into future webinars to ensure a perfect presentation.
    • ADMIN/USER STRENGTH: Poll your customers BEFORE the webinar, on the registration page to find out what they are looking for, why they have signed up, to be sure the presenter covers each participant's needs.
    • ADMIN/USER STRENGTH: Autoresponder reminders can come from Webinar Jam (this is what I have always done to keep it simple) or integrate it with the top systems (AWeber, Active Campaign, Infusionsoft, IContact, MailChimp, ConvertKit, Drip, Kartra, Zapier).
    • ADMIN/USER STRENGTH: I can set up a replay for those who missed the event, or even a replica replay where I can go into the video, fix up my sales presentation, and add a new video for people to see. I can also see who watches the replay.
    • ADMIN/USER STRENGTH: In the analytics page I can see the numbers of people who visited the webinar registration page (to get an idea of how popular my topic was/change headings or topics if it's low, keep presenting if there's a high number), registrants, people in the room when I go live, and numbers for those who watched the replays. I can connect my autoresponder to communicate with people who missed the webinar/replay vs those who attended and even can see when people dropped off so I know if they were engaged for the entire webinar.
    Incentivized
    Read full review
    Cons
    Spektrix
    No answers on this topic
    Genesis Digital
    No answers on this topic
    Usability
    Spektrix
    No answers on this topic
    Genesis Digital
    The platform is really hard to use and they have a habit of pushing out updates without telling their users first. The last update completely reverted all of our customizations back to the default EverWebinar layout. I only found out about this after a lead kindly send an email to the firm letting us know that [our] registration confirmation page was showing lorem ipsum script. Customization is lacking as well
    Read full review
    Support Rating
    Spektrix
    No answers on this topic
    Genesis Digital
    The support overall is good. In the early days, it wasn't the best but they have definitely stepped it up lately. If you have questions about the platform, issues, setup, etc, and don't mind waiting 24 hours to get a response then it's good. They may have faster response times now but when they updated to 4.0 it took a while as they were getting hammered with emails cause there were issues. It seems like they have worked out some of the kinks so I imagine their support can respond much faster now. There is no phone number to call so there is no way to get immediate help or answers which can be frustrating when you have issues right before or during your webinar
    Incentivized
    Read full review
    Alternatives Considered
    Spektrix
    No answers on this topic
    Genesis Digital
    I prefer WebinarJam due to its super-easy setup and great integration options. It works well with other tools like ClickFunnels, Hubspot and Mailchimp. From the tools we tried, this one seems to work the best for our company and clients!
    Incentivized
    Read full review
    Return on Investment
    Spektrix
    No answers on this topic
    Genesis Digital
    No answers on this topic
    ScreenShots