Spark Hire is a video interviewing platform. Some key features include: One-Way Interview, Live Interview, Collaboration and Shared Interview.
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VidCruiter
Score 6.7 out of 10
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The VidCruiter platform offers a variety of products and features designed specifically to optimize recruitment. The workflow system will allows users to map out the entire recruitment process and automate it to their level of comfort. The platform can be completely customized to meet the specific needs of any recruitment scenario.
It is great for first round interviews, or if you have a ton of candidates that need to be narrowed down quickly. However it is not great further along in the interview process as it lacks that personalized touch and the conversation is one sided. But overall, for the initial beginning stages of an intense recruiting process, it is a great way to learn more about candidates apart from just their resume.
VidCruiter is best suited for those that want to be paperless and go the digital route. VidCruiter gives the option to record the live interviews so they remain on the platform if we ever need to go back to review. In my opinion there is not a scenario where this is not appropriate, because if you don't see a function of interest, VidCruiter will consider creating it or figure a way to make it happen for you
VidCruiter grasped what it was that we needed and wanted to understand how their product could improve the experience of the applicants and volunteers.
We had people with various experience with technology on the planning team, and Remi's patience and professionalism with everyone involved meant that we could all get behind this new process. We also increased our volunteer roll from the previous year, and saved a lot of time so that we could focus on the event and less on the volunteer tracking process.
Their service orientation is very strong. I never once felt that we were falling behind and could always get in touch with VidCruiter when needed.
I don't think the site is particularly user friendly. Since I use it so infrequently, I never remember where things are hidden and I do mean hidden.
Secondly, I had a wonderful sales representative the second year I used the service, Jacob Hall, who was always available to help me. Happily for him, he got promoted and this year I found the customer service lacking. If I had a problem, I either had to email your support team or leave a message in the general mail box. I found that very frustrating because I'm extremely busy when I'm staffing this event and I don't have the luxury of the time to take extra steps to resolve a problem.
Give more information about how the video will be used
Clarity on deadlines for performance task
The error message is vague ("Either you have withdrawn from this process or the deadline to complete this process has been reached") which one? You should know!
This is our first season of using VidCruiter or any ATS. We are very happy with the time saved and level of organization and clarity that using VidCruiter has provided. We have a ton of ideas for improvements for the next season, and the flexibility of the system, the easy setup and maintenance and the very responsive support from VidCruiter makes this easy.
Spark Hire is easy to use for both us and the candidate/interviewee. There is not a huge learning curve to being able to implement the program. Additionally, our clients (who are given access to the interviews) don't find it difficult to use, and our candidates have very few problems when recording their video interviews
I have not used the support that much with Spark Hire but it seems that there are a lot of features available for support and different resources that are provided on Spark Hire's website. For the most part, the system is very user-friendly and it's easy to navigate and figure out things on your own.
We used to use Microsoft Teams for video interview and right now we moved to Spark Hire. The application is giving us extreme benefits of shortlisting the best suitable candidates. Recorded video interview sharing with the relevant hiring manager ensures proper transparency and 100% unbiased recruitment. Organization has got the central database with Spark Hire.
We selected VidCruiter over Spark Hire mostly because of the ability to edit rubrics. In a world where equity is at the top, we must be able to rate candidates in a non-biased way and being able to edit the rubrics allows us to do so. We also through customer service was top notch at VidCruiter and decided to keep using it (we considered switching to Spark Hire at one point)
