UK headquartered Sophos offers web content filtering.
N/A
Zscaler Internet Access
Score 8.8 out of 10
N/A
Zscaler Internet Access™ (ZIA) is a secure web gateway (SWG), delivering cloud native cyberthreat protection and zero trust access to the internet and SaaS apps.
Before Sophos, I would receive scammers regarding tradeshow lists. People wanted me to pay for lists, but these people weren't actually from the tradeshows. I can now block those, and have received much fewer of those scams. I am also able to open emails within quarantine to view them before deleting, releasing, allowing, or blocking. I use this to my advantage, and am able to make better decisions on what to do with the emails.
Zscaler Internet Access has extremely powerful category selection and it is very easy to create your own destinations for inspection and policy exceptions (SSL exception specifically). It is also very affordable and just as powerful (if not more) than some of the other solutions I have used in the past to achieve internet security.
Allowing options: I am able to choose from several different options (release, release and allow, delete, block, block and report to Spam)
Warning labels: emails have labels at the top to define if an email is from a trusted sender or the email is from an external sender and may not be trusted. I can block those emails, if I choose to
Quarantine emails: I appreciate the 2x daily emails detailing which emails have been quarantined, and if I would like to release them or delete them
The depth that Cloud App control policies can go into. Being able to control individual actions within an application, more than just all or nothing access.
The UX/UI design makes it really easy to navigate the portal.
Understanding how cloud app/url control policy gets evaluated and creating/editing existing policy is extremely straightforward.
While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:
The application is easy to install and configure on all Windows devices. To troubleshoot any internet issue, we can easily collect all the relevant logs from Zscaler and check the exact issue. The only problem is with the uninstall, as a dedicated crew needs to provide the password.
Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise
Sophos competes well with other content filtering products. It's categorization is on par if not better than the competition. What stands out most for me is it's ability to integrate seamlessly with the Sophos XG and XDR and Endpoint solutions. Like most network security products, it's often best integration to stick with the same family and the Sophos solution is no different. Because of that, I feel the overall product offering from Sophos (outside of Content Filtering) is on-par with other solutions as well so it's a no-brainer if you use Sophos firewalls, Sophos Content Filtering is the best choice.
Zscaler Internet Access is most akin to ZPA - we bought both at the same time to handle all traffic internally and externally. In terms of quality - I would make the statement that Zscaler Internet Access is a simpler product but that's also cause there are no App Connectors involved in that process.
Has allowed us to remove other products that were suboptimal
Saved us money overall by stacking it with other Zscaler products
Created a more secure work environment for our users through intelligent internet policies that are not needlessly restrictive while still maintaining security best practices
