Sophos Email vs. Zoho Mail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Sophos Email
Score 7.5 out of 10
N/A
Sophos Email is presented as Predictive Cloud Email Security Powered by Artificial Intelligence designed to block spam and malware, as well as protect employees and block phishing attempts.N/A
Zoho Mail
Score 9.3 out of 10
N/A
Zoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox.
$1
per user/per month
Pricing
Sophos EmailZoho Mail
Editions & Modules
No answers on this topic
Mail Lite
$1
per user/per month
Workplace
$3
per user/per month
Mail Premium
$4
per user/per month
Offerings
Pricing Offerings
Sophos EmailZoho Mail
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Sophos EmailZoho Mail
Features
Sophos EmailZoho Mail
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Sophos Email
7.3
Ratings
14% below category average
Zoho Mail
8.1
Ratings
3% below category average
Anti-malware7.50 Ratings8.20 Ratings
Customizability7.20 Ratings8.30 Ratings
Data Loss Protection7.50 Ratings8.00 Ratings
Threat Detection7.10 Ratings8.00 Ratings
Sandboxing7.80 Ratings6.50 Ratings
End-to-End Encryption7.40 Ratings8.30 Ratings
Management Tools6.70 Ratings9.00 Ratings
Best Alternatives
Sophos EmailZoho Mail
Small Businesses
Zoho Mail
Zoho Mail
Score 9.3 out of 10
Trend Micro Worry-Free Services Suite
Trend Micro Worry-Free Services Suite
Score 9.5 out of 10
Medium-sized Companies
Avanan
Avanan
Score 9.4 out of 10
Avanan
Avanan
Score 9.4 out of 10
Enterprises
Avanan
Avanan
Score 9.4 out of 10
Avanan
Avanan
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Sophos EmailZoho Mail
Likelihood to Recommend
7.5
(0 ratings)
6.5
(0 ratings)
Likelihood to Renew
1.1
(0 ratings)
-
(0 ratings)
Usability
8.2
(0 ratings)
-
(0 ratings)
Support Rating
2.8
(0 ratings)
9.0
(0 ratings)
User Testimonials
Sophos EmailZoho Mail
Likelihood to Recommend
I strongly believe that if you are looking for a product that does what it says on the box and has the capacity to keep your company safe, you should look at Sophos. They have consistently been at the top of their game and continue to provide a product that meets the ever-changing needs of the threat landscape.
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If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion. I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.
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Pros
  • We could customize it to have a certain level of workflow. We manage to enforce certain email (based on key-phrases) to be quarantined before send it to the recipient. And the email needs to be approved (manually) before being released.
  • For certain type (using regex) of email, we will encrypt it if it's sent outside our organization domain.
  • Scalable
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  • I really like that there is a free version in which a single user can be created. It is really useful because it allows you to evaluate each characteristic of the service without having to buy it.
  • I also really like the visual aspect of the inbox, which is partially customizable. Because you can make small changes such as changing the color, the language, and among other things.
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Cons
  • Reporting could be more granular, it's the most glaring weakness of the product.
  • The ability to drill down into data from the dashboard would be very helpful for reporting as well.
  • Reverse AD sync so when active directory users are removed, they are removed from Sophos as well would be helpful.
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  • When receiving an email with images that are not displayed automatically, you have to activate this function manually. It is a bit uncomfortable, I would prefer that it be activated automatically
  • The filter to search for information is not very accurate and unfriendly
  • The way to manage the storage capacity and to buy more space for the mail is not very friendly
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Likelihood to Renew
It was easy to use and easy to implement. You don't need previous knowledge on the products, after we got this up and running, it took us hours to put everything together. The transition was easy and seamless.
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No answers on this topic
Usability
The solution is very scalable, with a possibility to be customized; which means that Sophos Email can be configured depending on our own situation and context not on a general way. On the other hand, Sophos Email has a broad feature set; I mean, along with core spam and malware protection, Sophos offers advanced features such as real-time
link following, threat isolation, spoof protection, etc.
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It is very easy to use and does all you need. It sends newsletters to their own folder. A notification folder for more important things. The Spam folder collect the right amount of spam emails
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Support Rating
I have always found the answers I have needed in the documentation or online, and have not needed to contact Sophos Secure Email Gateways' support team. This, I think, bodes well for how their software is easy to use and has good documentation when you cannot find what you need in the basic interface.
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I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.
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Alternatives Considered
Many other solutions are a complicated setup and take a lot of time for the configuration. With Sophos email we were setup and seeing data/emails within an hour. As I have described the ease of use from a high-level for someone like me a Director just peeking into the system or an analyst that can do a deep dive is one of the best users interfaces I have seen for any product.
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Zoho is free. Also, there is no need for a separate IT guy for creating mail, or if any issues come you don't have to find anyone anyone can check and fix all issues from their super admin panel. Zoho overview is much better than outlook and its appearance of getting mail popup and functionality is better than outlook. My friend suggested for this and also after using I have referred my friend
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Return on Investment
  • We have prevented several cases of employees tried to steal organization's information; this has a great effect on the ROI not only in dollars but also in our reputation.
  • We have used it for more than 4 years, which is more than typical technology adoption we usually do; and this is the result of the above causes (prevention of internal fraud).
  • Need to have an expert of regex to accommodate more advanced DLP function/requirements
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  • We have several email accounts for a low cost
  • Easy to train new staff on the system
  • Some confusion exists over Zoho One accounts and what is included
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ScreenShots

Zoho Mail Screenshots

Screenshot of All in one viewScreenshot of CalendarScreenshot of TaskScreenshot of NotesScreenshot of Contact managementScreenshot of Instant Chat