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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sophos Email

    Score7.5 out of 10
    N/ASophos Email is presented as Predictive Cloud Email Security Powered by Artificial Intelligence designed to block spam and malware, as well as protect employees and block phishing attempts.N/A

    Trend Micro Worry-Free Services Suite

    Score9.5 out of 10
    N/ATrend Micro offers an end-to-end hosted security solution which they call the Worry-Free Business Security suite for midsize and larger enterprises, which provides a wide range of services such as endpoint protection, email encryption, general antivirus and threat detection and prevention, as well as protection of cloud applications as well, with no maintenance.N/A
    Pricing
    Sophos EmailTrend Micro Worry-Free Services Suite
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Sophos EmailTrend Micro Worry-Free Services Suite
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Sophos EmailTrend Micro Worry-Free Services Suite
    Considered Both Products
    Sophos
    No answer on this topic
    Trend Micro
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    16 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    16 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    16 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    15 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    15 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    Sophos EmailTrend Micro Worry-Free Services Suite
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Sophos Email and Trend Micro Worry-Free Services Suite
    Feature
    Sophos Email
    7.3
    19 Ratings
    14% below category average
    Trend Micro Worry-Free Services Suite
    -
    Ratings
    Anti-malware7.519 Ratings00 Ratings
    Customizability7.219 Ratings00 Ratings
    Data Loss Protection7.516 Ratings00 Ratings
    Threat Detection7.118 Ratings00 Ratings
    Sandboxing7.814 Ratings00 Ratings
    End-to-End Encryption7.416 Ratings00 Ratings
    Management Tools6.719 Ratings00 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of Sophos Email and Trend Micro Worry-Free Services Suite
    Feature
    Sophos Email
    -
    Ratings
    Trend Micro Worry-Free Services Suite
    9.6
    3 Ratings
    11% above category average
    Anti-Exploit Technology00 Ratings9.53 Ratings
    Endpoint Detection and Response (EDR)00 Ratings9.92 Ratings
    Centralized Management00 Ratings9.93 Ratings
    Hybrid Deployment Support00 Ratings9.92 Ratings
    Infection Remediation00 Ratings9.83 Ratings
    Vulnerability Management00 Ratings8.62 Ratings
    Malware Detection00 Ratings9.83 Ratings
    Best Alternatives
    Sophos EmailTrend Micro Worry-Free Services Suite
    Small Businesses
    Barracuda Email Protection
    Score10 out of 10
    Acronis Cyber Protect Cloud
    Score9.1 out of 10
    Medium-sized Companies
    Avanan
    Score9.4 out of 10
    Watchguard Endpoint Security
    Score8.8 out of 10
    Enterprises
    Avanan
    Score9.4 out of 10
    ESET PROTECT
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Sophos EmailTrend Micro Worry-Free Services Suite
    Likelihood to Recommend
    7.5
    (22 ratings)
    9.6
    (9 ratings)
    Likelihood to Renew
    1.1
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (9 ratings)
    9.0
    (3 ratings)
    Support Rating
    2.8
    (11 ratings)
    9.4
    (2 ratings)
    User Testimonials
    Sophos EmailTrend Micro Worry-Free Services Suite
    Likelihood to Recommend
    Sophos
    The Sophos email solution is a good fit for my organization which is a mid-size resort with 200 users. Sophos email has revealed unwanted emails that were getting through our built in Microsoft email security scanning and policies so having this extra layer was a no brainier. With that we were able to focus on the bad stuff and even tweak our products with this information from Sophos email.
    Incentivized
    Read full review
    Trend Micro
    With around 80 users and 150 devices (including 6 server instances), this solution served us very well, with instant admin notifications and scheduled overall reports. Detection appears extremely reliable, and the memory and CPU footprint of the service seemed less intrusive than Panda, which we had issues running on Terminal Services instances, as it seems to hog excessive memory allocation. Rollout was smooth and we never had an instance of a corrupt installation.
    Incentivized
    Read full review
    Pros
    Sophos
    • We could customize it to have a certain level of workflow. We manage to enforce certain email (based on key-phrases) to be quarantined before send it to the recipient. And the email needs to be approved (manually) before being released.
    • For certain type (using regex) of email, we will encrypt it if it's sent outside our organization domain.
    • Scalable
    Incentivized
    Read full review
    Trend Micro
    • Hybrid deployment, can be on-prem or cloud specific, we are using cloud based
    • Central Control Manager capabilities to have control about what happens in the environment
    • No need to have internal infrastructure to host further than your workstations or terminals
    • No need to have dedicated team for security or endpoint protection
    • Maintenance and updates are available just as released, no need to take actions on that side
    • Great capabilities as a connected threat defense platform
    • Endpoint protection features and quality for SMBs
    • Cloud and collaboration platforms compatible including Office 365, Google Mail and On-Cloud Storage
    Incentivized
    Read full review
    Cons
    Sophos
    • I would love to see tips integrated into the user interface from the management side to allow for easier dissection of email headers. This would allow lower level admins that may work at smaller companies to better understand the information presented.
    Incentivized
    Read full review
    Trend Micro
    • It would be better if there were an unload password for each policy instead of one for the whole organization.
    • We have one app that gets blocked with no log of any reason why, there should be a better way to troubleshoot that other than just closing the AV every time. Allow listing has not worked in this case.
    • When something is blocked it should specify exactly which setting or feature blocked it to make it easier to use the allow list or adjust.
    Incentivized
    Read full review
    Likelihood to Renew
    Sophos
    It was easy to use and easy to implement. You don't need previous knowledge on the products, after we got this up and running, it took us hours to put everything together. The transition was easy and seamless.
    Incentivized
    Read full review
    Trend Micro
    No answers on this topic
    Usability
    Sophos
    It's mostly great and for policies and features, it does everything we would ask it to and more. The only thing keeping it from being a 10 is the lack of granularity in the reporting, which is actually an issue within Sophos Central as a whole. The ability to drill down from dashboards into accurate, detailed data would be very helpful at times.
    Incentivized
    Read full review
    Trend Micro
    Installation and administration tools are fantastic. I found the endpoint policies to be not intuitive and clunky. The endpoint client was difficult to disable when trying to troubleshoot Apple issues and I often had to uninstall and then reinstall which was very time-consuming. Reporting is very useful and I was impressed with the reports I received.
    Incentivized
    Read full review
    Support Rating
    Sophos
    Support is slow to respond. They call back outside of normal business hours despite clearly being advised when they should call. They try to BS you that the platform is working properly although there is hard evidence to the contrary. Once you get to senior level of support they agree that the product is incapable of performing properly in its current iteration.
    Read full review
    Trend Micro
    The few times I needed to contact support I was fully satisfied. They worked all the way through the issue, no matter how long it took, and made sure I had a permanent solution. I was pleased with the professionalism, courteousness, and knowledge of the product they were supporting.
    Incentivized
    Read full review
    Alternatives Considered
    Sophos
    I have only tried Sophos Email, and I find it to be a very useful tool, as it protects against information leakage such as fraudulent emails, cloud sandboxing and quarantine, which are essential functions and the product works excellent.
    Read full review
    Trend Micro
    Avast was clunky, difficult to roll out, missed loads of malware on machines, and required that we purchase a separate license to install AV on our servers. Trend Micro could not have been any different. You just contact their sales department and get a demo, or even ask for a trial of sorts to test policy creations and client installation. You'll be obsessed with the whole process and the admin dashboard you have access to.
    Incentivized
    Read full review
    Return on Investment
    Sophos
    • Sophos Email has been protecting our users, including the administrative branch, who are the target of attacks most frequently.
    • Every month Sophos Email stops about 100,000 malicious emails. We calculate that if these attacks have saved the company time, it prevents us from having a lot of support staff to attend to the cases.
    Incentivized
    Read full review
    Trend Micro
    • It has stopped several malicious items from getting into our system.
    • It's also saved money over our previous Anti-Virus solution (Kaspersky)
    • Ease of Setup/Use
    Incentivized
    Read full review
    ScreenShots