SonicWall TZ vs. Sophos UTM

Good price for scope of functionality Challenge for those that are not highly technical Many options within Firewall Setting that need to understood to maximize use of the device. Would be nice to see some sort of configuration wizard to assist in configuring unit.

Incentivized

Sophos is a very powerful anti-virus program that can be used in small and big businesses. Sophos has multiple features that can be customized to fit IT and business needs. Sophos would be less appropriate for IT personnel that do not have the time or knowledge of implementing the problem. The setup of its policies can be very complex.

Incentivized

• If you have multiple sites and you want the connect the sites through secure medium this is best firewall for you.
• There are very advanced features helps you to connect the device easily and securely.
• Easy to connect the sites through advanced routing protocols.

Incentivized

• Firewall Protection. The protection is unmatched, setup it a little daunting, but once set up it pretty much runs itself.
• Site-to-site VPN. Super easy to deploy so we are able to network all our sites together.
• The DHCP server function is actually really nice, I prefer using it over the traditional way of using a DC for DHCP.

Incentivized

• management is confusing has many items that could be improved to facilitate the work to the network administrator
• in the diagnostic tool I would improve the response times, that is, if a ping test is required, it should be quick, since in cases of failures it is sought to minimize the impact as much as possible.
• each function has a different license item, I would place a single license package for all team functions

• Better standard support, it used to be great, now, not so much (for paying customers, that only aquired the Hardware)
• Better wireless solution, there is always room for that, now that everybody needs robust wifi, even at home!
• Faster and more robust wireless Access Points, or different vendor-like compatibility.

Incentivized

Overall the new interface is very logical and easy to navigate. We did struggle at first coming from the older interface and finding our way around the new. But our new users found it very simple to find what they were looking for. One negative we do all struggle with is packet cpature not always being clear how its set/what is being monitored. this could do with more information on teh intial page instead of having to look for it

Incentivized

The interface is no non-sense and easy to understand. No need for any consultants to help implement this solution. The performance is consistent and solid. Paired with a good amount of firmware and definitions, it's hard to find any fault in this product. It's interoperability with other Sophos products make a compelling argument to invest in more Sophos products.

Incentivized

Once you get to a competent technician the support experience is better. But I have found that the lower tiers of support are very slow to respond (like 1 email per day) and you typically have to re-explain yourself a couple times before they get it. I have not used Phone support, and that may be a better experience.

Incentivized

I find the support fair. The wait can be frustrating when dealing with fire. The pandemic has not helped with this. Although the wait can be long, the support reps are knowledgeable and was able to resolve the issues I was facing.

Incentivized

SonicWall and WatchGuard are both fine appliances, but I am accustomed to the Barracuda NG. The Barracuda Control Center is so powerful and useful that it beats out the other two. SonicWall does a great job of dividing up firewall rules and NAT policies, but this is a preference among engineers.

The Linksys was a router, so the comparison isn't quite the same, but I previously worked on a SonicWall firewall. The setup is by far easier on the Sophos UTM device. That alone makes it enticing, but thrown multiple services options such as email and web filtering, endpoint support, seamless WAP and RED device integration and it wasn't a very hard decision to make.

Incentivized

• We have three SonicWall TZ devices and they are very helpful in a VPN set up.
• The subscription costs for the different features has a great return on investment. It is very well worth the money.
• The antivirus component has been very effective on the computers and servers the SonicWall TZ device protects.

Incentivized

• Sophos has provided a secure Firewall for us.
• Integration with Sophos Central makes it easier to manage both.
• Site to site VPN Failover groups has caused more trouble than it's worth.
• High availability doesn't recognize when you are restarting for an update.

Incentivized