SonicWall Email Security Appliances vs. Webroot Email Security Powered by Zix

The SonicWALL line of products are priced pretty well and they are pretty powerful, so I think it would work very well for small and medium sized organizations. Larger organizations may want something with more ports or a solution that matches the rest of their network (for example Cisco ASA), so that the complexity of having different product lines is removed. But for the most part we are very happy with the Dell SonicWALL line for our multiple hospital network.

Incentivized

I have already recommended Zix to a number of our coworkers in the home healthcare industry, and a number of those coworkers also use Zix, which makes it quite simple to connect with one another. Because it pertains to health care, which is an industry in which it is vital to maintain confidentiality and sensitivity, we also utilize it within our own organization to communicate with one another.

Incentivized

• Simple GUI interface where everything is in one location and easy to use.
• Simple setup, but allows you to be flexible with different security zones.
• Robust, stays up and running.

Incentivized

• Makes it easy for those receiving emails to create an account and retrieve the email.
• Peace of mind knowing emails are secure, and can be tracked.
• Monitoring inbound email threats is easy.
• Support has been very quick resolving or explaining support tickets I've created.

Incentivized

• Manufacturer is focused on several solutions (so likely not enough focus in one area)
• Not the most cost effective solution

Incentivized

• Ease of use. Other competitors platform is WAY easier to use and customize.
• You have to cover THE ENTIRE ORGANIZATION with coverage, even though only a handful will need to use email encryption
• The Zix Protect platform is a complete joke to customize and use.

Incentivized

It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.

Incentivized

It is much simpler to configure and operate in comparison to other anti-spam applications. Zix's customer usage is comparable to that of other spam filters on the market; but, in terms of convenience of use, Zix comes out on top. Daily delivery of logs is provided, and the user is not required to sign in order for an email to be sent.

Incentivized

Zix is very good about response times and information. They even proactively e-mail us about known issues. I have never had an issue go unresolved, and the support team tends to answer quickly unless it's a strange, complicated request. The only time that happened was doing a search through logs, and that was entirely on me and my unfamiliarity with their flavor of Linux.

Incentivized

Barracuda owns this space as far as I am concerned. SonicWall has very robust firewalls, but their other offerings are a little behind times compared to Barracuda. SonicWall also seems to be a lot more expensive than other alternatives. Barracuda offers a 4-year hardware refresh cycle whereas SonicWall does not.

Incentivized

Proofpoint is a major player in this space, and I believe their product is overall superior to Webroot Email Security. However, the price is much higher for products like Proofpoint, which has made it difficult to fit that into our budget. We really like using the outbound email encryption feature of Zix, and I think that has some serious competitive advantages over something like Proofpoint, and so it is nice to have that all in one platform.

Incentivized

• Blocks a majority of spam and malicious emails
• Sandboxing options limited
• Not the best solution out there that we have seen

Incentivized

• Users have improved at identifying spam.
• Fewer false positives are coming through.
• It has identified a lot of security holes from vendors (e.g. most vendors using outdated extensions that we are now able to block, creating a discussion with our users).

Incentivized