SonicWall Email Security Appliances vs. Trend Micro Worry-Free Services Suite

The SonicWALL line of products are priced pretty well and they are pretty powerful, so I think it would work very well for small and medium sized organizations. Larger organizations may want something with more ports or a solution that matches the rest of their network (for example Cisco ASA), so that the complexity of having different product lines is removed. But for the most part we are very happy with the Dell SonicWALL line for our multiple hospital network.

Incentivized

With around 80 users and 150 devices (including 6 server instances), this solution served us very well, with instant admin notifications and scheduled overall reports. Detection appears extremely reliable, and the memory and CPU footprint of the service seemed less intrusive than Panda, which we had issues running on Terminal Services instances, as it seems to hog excessive memory allocation. Rollout was smooth and we never had an instance of a corrupt installation.

Incentivized

• Simple GUI interface where everything is in one location and easy to use.
• Simple setup, but allows you to be flexible with different security zones.
• Robust, stays up and running.

Incentivized

• Adds a second layer to office 365 filtering and often finds things that were missed.
• Built in XDR provides more details on a threat than you'd normally have.
• Overall Easy to use but still very powerfull.
• Built in web filtering is easy to use and helps when users are offsite.

Incentivized

• Manufacturer is focused on several solutions (so likely not enough focus in one area)
• Not the most cost effective solution

Incentivized

• Apple Mac client is troublesome.
• Policies are clunky and difficult to understand.
• Security Agent dashboard lacks tools needed to remediate problems.
• Technical support was less than satisfactory.

Incentivized

Configuration and support resources provided gave us everything we needed to configure the environment out of the box to meet the various needs of the business.

Incentivized

The few times I needed to contact support I was fully satisfied. They worked all the way through the issue, no matter how long it took, and made sure I had a permanent solution. I was pleased with the professionalism, courteousness, and knowledge of the product they were supporting.

Incentivized

Barracuda owns this space as far as I am concerned. SonicWall has very robust firewalls, but their other offerings are a little behind times compared to Barracuda. SonicWall also seems to be a lot more expensive than other alternatives. Barracuda offers a 4-year hardware refresh cycle whereas SonicWall does not.

Incentivized

Trend Micro is a leader in Gartner Quadrant for endpoint protection, with the best awards and 3rd party certification about their readiness and capabilities with zero day threat and unknown attacks. The single feature that with the hosted solution you do not need internal resources to get the protection caught up better. Optimization for SMBs is a plus to consider, and as in the name of the solution, there should not be worries once you get things set up and running. It has been a great experience for sure.

Incentivized

• Blocks a majority of spam and malicious emails
• Sandboxing options limited
• Not the best solution out there that we have seen

Incentivized

• It was a step up from what we were using before and has been a solid tool.
• For the number of sites and malicious files blocked I'd say it is a good product at a good price.
• Managing the admin portal and devices has been a huge time saver. Deployment can be via .msi or .exe.

Incentivized