SolarWinds Security Event Manager (SEM) vs. SurfWatch Labs

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SolarWinds Security Event Manager (SEM)
Score 8.0 out of 10
N/A
SolarWinds LEM is security information and event management (SIEM) software.N/A
SurfWatch Labs
Score 7.0 out of 10
N/A
SurfWatch Labs in Sterling, Virginia offers a security information and event management (SIEM) platform.N/A
Pricing
SolarWinds Security Event Manager (SEM)SurfWatch Labs
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
SolarWinds Security Event Manager (SEM)SurfWatch Labs
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SolarWinds Security Event Manager (SEM)SurfWatch Labs
Features
SolarWinds Security Event Manager (SEM)SurfWatch Labs
Security Information and Event Management (SIEM)
Comparison of Security Information and Event Management (SIEM) features of Product A and Product B
SolarWinds Security Event Manager (SEM)
8.9
Ratings
14% above category average
SurfWatch Labs
-
Ratings
Centralized event and log data collection9.00 Ratings00 Ratings
Correlation8.00 Ratings00 Ratings
Event and log normalization/management8.00 Ratings00 Ratings
Deployment flexibility10.00 Ratings00 Ratings
Integration with Identity and Access Management Tools8.00 Ratings00 Ratings
Custom dashboards and workspaces9.00 Ratings00 Ratings
Host and network-based intrusion detection10.00 Ratings00 Ratings
User Ratings
SolarWinds Security Event Manager (SEM)SurfWatch Labs
Likelihood to Recommend
8.0
(0 ratings)
-
(0 ratings)
Likelihood to Renew
7.3
(0 ratings)
-
(0 ratings)
Usability
8.0
(0 ratings)
-
(0 ratings)
Support Rating
7.5
(0 ratings)
-
(0 ratings)
User Testimonials
SolarWinds Security Event Manager (SEM)SurfWatch Labs
Likelihood to Recommend
Solarwinds SEM is great for generating reports for investigation purposes. Once you set up the connectors you can walk away and the product runs without needing maintenance. It was however pretty difficult to create the reports and alerts when now starting out and it can be very intimidating for new users.
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Pros
  • SolarWinds easily provides the much needed visibily into changes in an Active Directory (AD) environment. Email alerting can be configured to alert a team if an account is locked out, disabled by another users, or if users and/or computers accounts are created.
  • SolarWinds allowed a searchable audit feature. Microsoft Windows can be configured to log many different parts of a system, but search those logs can be difficult. SEM allows you to search for specific users or events.
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Cons
  • Compared to other SIEMs, there are features that are missing. Machine learning, automatic event correlation, ability to correlate multiple sources together.
  • The UI is clunky, and the *New* event log analyzer page felt really disjointed from the rest of the product.
  • In my experience, the dashboards were almost unusable. They persisted across login per device, and even then they sometimes would reset and go back to the ''Getting Started'' look.
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Likelihood to Renew
It is pretty likely that we will renew SEM when the time comes up. It is easy to use and maintain so there isn't much of a need to replace this product. It is also a pretty fair price for the capabilities provided by the SEM
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Usability
It is very good - but you get what you pay for. The intent is not for a Fortune 500 that needs more "heavy lifting" with SolarWinds Security Event Manager & for whom the price tag is not (much of) a consideration.
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Support Rating
The quality of support can vary depending on whom you end up speaking with. I was fortunate enough to work with a support representative who was very familiar with the product. He had even authored some of the support documentation on the website. On the flip side, I had two other experiences where I was simply directed to online training material.
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Alternatives Considered
The compare well against the others - the pricing models for all but Splunk (free version) are based on EPS/TB consumed... the problem they pose is guesstimating the price tag per month. SolarWinds Security Event Manager gets around that.
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Return on Investment
  • It saves a lot of time when we had issues trying to figure out where the user account lockout was coming from.
  • With it being an affordable SIEM, we are able to have the ability to do the actions associated with a SIEM and the advantages of not “breaking the bank account”.
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ScreenShots

SolarWinds Security Event Manager (SEM) Screenshots

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