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SolarWinds Dameware Remote Everywhere (DRE) vs. Thinfinity Remote Desktop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SolarWinds Dameware Remote Everywhere (DRE)
Score 6.2 out of 10
N/A
SolarWinds Dameware Remote Everywhere provides help desk technicians a simple, cloud-based, remote-support solution to easily access endpoint devices. It features diagnostic and troubleshooting tools to help resolve issues more quickly. Using a laptop or a mobile app users can access end-device details, running sessions, and deep registry editing capabilities. The user can record sessions, add notes, view reports, and create customized surveys for additional end…N/A
Thinfinity Remote Desktop
Score 9.0 out of 10
N/A
A Solution that Delivers Windows applications and desktops anywhere and on any device. Delivers Windows applications and desktops to any device with an HTML5 browser, no matter if they are hosted on the cloud, installed on-premises, or on hybrid architectures. Publishes Windows applications, desktops, and terminals Windows applications Provides access to any Windows Remote App from any HTML5…N/A
Pricing
SolarWinds Dameware Remote Everywhere (DRE)Thinfinity Remote Desktop
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SolarWinds Dameware Remote Everywhere (DRE)Thinfinity Remote Desktop
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
SolarWinds Dameware Remote Everywhere (DRE)Thinfinity Remote Desktop
Features
SolarWinds Dameware Remote Everywhere (DRE)Thinfinity Remote Desktop
Remote Administration
Comparison of Remote Administration features of Product A and Product B
SolarWinds Dameware Remote Everywhere (DRE)
9.1
Ratings
11% above category average
Thinfinity Remote Desktop
-
Ratings
Screen sharing8.10 Ratings00 Ratings
File transfer10.00 Ratings00 Ratings
Instant message10.00 Ratings00 Ratings
Access to sleeping/powered-off computers9.00 Ratings00 Ratings
Over-the-Internet remote session9.00 Ratings00 Ratings
Initiate remote control from mobile10.00 Ratings00 Ratings
Remote management of servers & workstations9.00 Ratings00 Ratings
Centralized management dashboard9.00 Ratings00 Ratings
Session record9.00 Ratings00 Ratings
Annotations5.90 Ratings00 Ratings
Monitoring and Alerts9.90 Ratings00 Ratings
Multi-platform remote control10.00 Ratings00 Ratings
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User Ratings
SolarWinds Dameware Remote Everywhere (DRE)Thinfinity Remote Desktop
Likelihood to Recommend
9.0
(0 ratings)
-
(0 ratings)
Support Rating
8.1
(0 ratings)
-
(0 ratings)
User Testimonials
SolarWinds Dameware Remote Everywhere (DRE)Thinfinity Remote Desktop
Likelihood to Recommend
There was one project wherein we wanted the fast result, and the deadline was quick for one day. We used SolarWinds Dameware Remote Everywhere (DRE) as a virtual network remotely. We took RDP of that and took connection. The result what we got was too quick like within some hours. We showed the same to our clients and received their appreciation once it went LIVE. Thank you so much team for this. Apart from this I never found this less appropriate
Verified User
Anonymous
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No answers on this topic
Pros
  • Remote control is solid, rarely loses connection
  • Allows for control of the desktop prior to login
  • Allows for scripts to be executed in the background without disturbing users
  • Allows for batch rollout of scripts across multiple machines
  • Allows us to see the end users' desktop - as opposed to RDP
Verified User
Anonymous
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No answers on this topic
Cons
  • Connectivity to a helpdesk/knowledgebase would be nice feature so users can do self-help
  • Offering a branded version of the client/agent would be a nice touch for businesses
  • A web-only version of the technician console for remote support would be a nice feature
Verified User
Anonymous
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No answers on this topic
Usability
It's a good tool overall, but could be better.
Verified User
Anonymous
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No answers on this topic
Support Rating
SolarWinds Dameware Remote Everywhere is an easy to use software package. The manuals are easy to understand, and the installation is simple and straightforward. The Maintenance and support costs are relatively reasonable, and we maintain support and maintenance strictly for the upgrades rather than support. Over the years, SolarWinds has released numerous feature enhancements to the software package, making SolarWinds Dameware Remote Everywhere indispensable on our network.
Verified User
Anonymous
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No answers on this topic
Alternatives Considered
Its integration with Samanage and cost were the key deciding factors over TeamViewer (which can be VERY expensive despite how easy and nice it is to use) and it's just far more functional and less limited than VNC or RDP or Chrome Remote Desktop options or even the screen share with Microsoft Teams (which only works when using the installed Teams app). It's important to note the deployment methods are nice and powerful too and support has been great so far.
BV
Billy Votta
IT Manager
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No answers on this topic
Return on Investment
  • seamless installation of MSI or EXE
  • No Codes to enter when installing agent
  • Agent automatically connects to cloud dashboard
  • our deployment tool has messed up a couple of times, so agents get uninstalled or not installed when this occurs, and we can't see a computer in the dashboard
BC
Brent Carteaux
Infrastructure Engineer
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No answers on this topic
ScreenShots

SolarWinds Dameware Remote Everywhere (DRE) Screenshots

Screenshot of Fast remote controlScreenshot of Live chatScreenshot of Remote desktop on mobileScreenshot of Reporting engineScreenshot of Secrets vaultScreenshot of Session information details

Thinfinity Remote Desktop Screenshots

Screenshot of A solution used to virtualize applications, desktops, data, and access any host from a unified portal.Screenshot of Delivers Windows apps and desktops to any device.Screenshot of Supporting RDP, VNC, SSH, RFB on a web browser.