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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Alchemer

    Score8.4 out of 10
    N/AAlchemer (formerly SurveyGizmo) is an online survey tool that helps companies design surveys and collect and analyze data. Features include branding, logic & branching, mobile surveys, question types, and reporting.

    $55

    per month per user

    Sogolytics

    Score9 out of 10
    N/ASogolytics (formerly SoGoSurvey) is an online survey software solution that helps users create surveys quickly. The free package includes basic features for building surveys and the paid package includes advanced features.N/A
    Pricing
    AlchemerSogolytics
    Editions & Modules
    Collaborator
    $55
    per month per user
    Professional
    $165
    per month per use (maximum 3 users)
    Full Access
    $275
    per month per user (maximum 3 users)
    Enterprise and Business
    Contact for quote
    No answers on this topic
    Offerings
    Pricing Offerings
    AlchemerSogolytics
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual billing on small team plans.
    More Pricing Information
    Community Pulse
    AlchemerSogolytics
    Considered Both Products
    Alchemer
    No answer on this topic
    Sogolytics
    Chose Sogolytics
    I find SoGoSurvey to be a powerful software and yet easy to use. Other software that I have used in the past would take a long time to build and edit and set up different logic. It was usually painful to make changes to surveys that were live. The distribution of surveys …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    24 Answers
    Delivers good value for the price
    No answers on this topic
    95%
    Delivers good value for the price
    20 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    24 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    20 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    22 Answers
    Features
    AlchemerSogolytics
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Alchemer and Sogolytics
    Feature
    Alchemer
    8.0
    14 Ratings
    0% above category average
    Sogolytics
    -
    Ratings
    Survey templates8.013 Ratings00 Ratings
    Themes7.014 Ratings00 Ratings
    Custom logo/branding9.013 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of Alchemer and Sogolytics
    Feature
    Alchemer
    9.3
    15 Ratings
    9% above category average
    Sogolytics
    -
    Ratings
    Changes to live survey8.015 Ratings00 Ratings
    Question design help10.014 Ratings00 Ratings
    Multiple question types10.015 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of Alchemer and Sogolytics
    Feature
    Alchemer
    9.0
    15 Ratings
    9% above category average
    Sogolytics
    -
    Ratings
    Survey logic flexibility9.015 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Alchemer and Sogolytics
    Feature
    Alchemer
    6.6
    15 Ratings
    21% below category average
    Sogolytics
    -
    Ratings
    Response tracking7.015 Ratings00 Ratings
    Data export6.015 Ratings00 Ratings
    Standard reports7.015 Ratings00 Ratings
    Custom reports8.014 Ratings00 Ratings
    Analytics5.013 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Alchemer and Sogolytics
    Feature
    Alchemer
    10.0
    13 Ratings
    14% above category average
    Sogolytics
    -
    Ratings
    Access controls10.012 Ratings00 Ratings
    Compliance10.012 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Alchemer and Sogolytics
    Feature
    Alchemer
    10.0
    14 Ratings
    20% above category average
    Sogolytics
    -
    Ratings
    Vendor-offered crowdsourcing10.07 Ratings00 Ratings
    Respondent restrictions10.014 Ratings00 Ratings
    Best Alternatives
    AlchemerSogolytics
    Small Businesses
    Jotform
    Score8.5 out of 10
    MindTouch
    Score7 out of 10
    Medium-sized Companies
    Qualaroo
    Score6.1 out of 10
    PG Forsta HX Platform
    Score8 out of 10
    Enterprises
    QuestionPro
    Score10 out of 10
    Verint Voice of the Customer
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AlchemerSogolytics
    Likelihood to Recommend
    7.0
    (15 ratings)
    9.1
    (33 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (3 ratings)
    Usability
    8.7
    (5 ratings)
    8.2
    (19 ratings)
    Support Rating
    6.7
    (5 ratings)
    9.0
    (18 ratings)
    User Testimonials
    AlchemerSogolytics
    Likelihood to Recommend
    Alchemer
    SurveyGizmo works extremely well as a platform for receiving survey responses. As a survey/business analytics tool, the platform offers extensive options for customization and deployment of professional questionnaires. Our team has found SurveyGizmo to be extremely well suited for the modern administrative employee. Surveys are relatively easy to create, deploy, and manage responses in real time. Furthermore, monitoring / managing the results enables businesses to provide any necessary follow-up based on key results. Our team spends quite a bit of time testing out survey tools and have found SurveyGizmo to be a solid option for the needs of our team. Furthermore, we have recommended the platform to other departments within our organization that have uniquely different skillsets from our own. Overall, we see SurveyGizmo as a tool that can be used across most organizational teams if implemented with the specific user-experience in mind.
    Incentivized
    Read full review
    Sogolytics
    One of the most significant benefits of using Sogolytics is its robust reporting capabilities. The platform allows us to generate comprehensive reports with clear visualizations, making communicating our results to funders easy. This has greatly enhanced our transparency and accountability, demonstrating the effectiveness and impact of our programs.As a nonprofit organization, we are incredibly grateful for Sogolytics' support to organizations like ours. The platform's accessibility and user-friendly interface have made it an indispensable tool in our efforts to provide quality programs to schools and students in need.
    Read full review
    Pros
    Alchemer
    • Attaching images! Survey Gizmo makes attaching images from surveys a breeze. I've tried other popular survey tools and it can be difficult for users to submit images as part of their survey (e.g. some only allow 1 picture per question, whereas Survey Gizmo allows a range for you to select from)
    • Easy and intuitive survey building.
    • Pretty good out-of-the-box survey analysis.
    Incentivized
    Read full review
    Sogolytics
    • Easy to use - easy to create surveys, send to participants and review the results
    • The library of ready to use templates is so helpful!
    • The large variety of question types helps to keep the survey interesting for the participant.
    • The "smart" question logic is amazing. I love having a follow up question appear depending on how the participant answers a previous question.
    Read full review
    Cons
    Alchemer
    • Duplicate protection needs improvement. Anyone who would like to start a survey and finish at a later time is unable to which limits total survey responses.
    • Password protection option can be a challenge when uploading spreadsheets with pre-populated data.
    • Logic and piping options for questions can be difficult when designing more complicated and in-depth surveys, which requires a lot of testing.
    • Follow-up surveys do not provide an option for survey takers to review their previous survey responses, which may provide less accurate data when comparing individuals across multiple surveys.
    • Would like the option to link surveys together in order to more easily track data from individuals across multiple surveys and save previous survey data.
    Incentivized
    Read full review
    Sogolytics
    • Providing users the ability to follow along a specific question example (eg. placeholder text in questions that users can see what the answer might look like)
    • Better media management and implementation (eg. placing images/videos/gifs/etc. as standalone assets in the survey)
    • Making the images added into a survey responsive to the screen they are being viewed on (eg. any images added to a survey do not adjust to the size of the screen, consequently showing up very small on mobile/tablet view)
    • Exporting the survey to Word looks horrible - we'd love if the survey could be exported the way it looks when live into a similar-looking Word document or template
    Read full review
    Likelihood to Renew
    Alchemer
    No answers on this topic
    Sogolytics
    Will definitely use the software again as soon as we need another survey to be conducted.
    Incentivized
    Read full review
    Usability
    Alchemer
    The feature sets, agility, and flexibility remain approachable and incredibly powerful. Support is also very responsive and top notch. Overall, with a bit of basic foundational skills, there are seemingly an unlimited number of use cases for which Alchemer can be leveraged.
    Incentivized
    Read full review
    Sogolytics
    Everything on the platform is laid out logically and in a manner that even our less technical administrators can go onto the system and create/manage any surveys or feedback questionnaires. The options for distribution of these surveys are also simple and straight forward with all available choices showing. Our users don't need to know the ins and outs of the system to be able to use it.
    Read full review
    Support Rating
    Alchemer
    Every once in awhile, it is necessary to solicit support. On those occasions, support is extremely responsive and supportive. It has been my experience that [if] they can't walk you through the desired endpoint, they will take a look at your build and remedy for you.
    Incentivized
    Read full review
    Sogolytics
    I had an issue whereby I used a free trial that ended, locking me out of my account. I contacted their customer service to help with this issue, which they resolved in under half an hour. I was extremely impressed with their speed and quality of service, which led me to filling out this review!
    Read full review
    Alternatives Considered
    Alchemer
    I liked the interface for SurveyGizmo much more than Qualtrics. You knew a question was adjusted in SurveyGizmo and wouldn't change, but with Qualtric's interface, you had to refresh the account several times sometimes to ensure the question would work appropriately. Also, with SG, there were a lot of easier capabilities, such as changing missing values in bulk, required questions in bulk, etc.
    Incentivized
    Read full review
    Sogolytics
    I evaluated several different products, including SurveyMonkey. SoGoSurvey appeared to have the most features at the best value. Unfortunately, the "free" service didn't satisfy our needs and we had to upgrade during the first survey. I found SurveyMonkey and SoGoSurvey to be very comparable.
    Incentivized
    Read full review
    Return on Investment
    Alchemer
    • It has always delivered on all our business objectives. I think that the reason why it's a bit [more] expensive than other providers.
    • It has helped us to optimize resources especially man hours involved in survey design.
    • It has been a valuable partner in almost all [of] our uses.
    Incentivized
    Read full review
    Sogolytics
    • Cost. The software is very reasonably priced when judged against its functionality. The cost and risk of deploying paper surveys, coupled with the additional time it would take to input the data before analysis, means we have a lot less to worry about, have saved time and money.
    • Data and reputation. Security of data is important to us. Using this software has enhanced our credibility with clients. We're serious about data security and this software shows that we are.
    • Ethics and reputation. We are also serious about achieving the highest ethical standards in research, and nothing in this software impedes our ability to meet these standards.
    • Speed. The online training, all of which has been 1-2-1, helped me get to grips with the software and deploy it quickly. The quality of training is very high indeed.
    Read full review
    ScreenShots

    Sogolytics Screenshots

    Screenshot of Survey Design: Survey design with SoGoSurvey is quick, easy, and intuitive. To add comments or one of more than 25 question types, simply drag and drop from the left menu.Screenshot of Survey Distribution: SoGoSurvey provides multiple avenues for expanding survey outreach while maintaining the integrity of data. The most popular distribution options include email, web posting, and social media platforms.Screenshot of Reports: SoGoSurvey’s customers rave about the versatility of its reports and variety of data analysis options. Reports are easy to run and offer many customization features so you can crunch a few numbers quickly or prepare for a polished presentation.Screenshot of Surveys: The variety of options for survey design is expansive, including (clockwise, from upper right): themed templates, funky quiz options, inclusion of your organization’s logo (ipad display featured), and basic, professional designs.Screenshot of Customer Experience DashboardScreenshot of Customer Experience Survey Bank