Socialcast (discontinued) vs. Zoho Mail

Socialcast has been a great tool for FactSet. I would recommend it to any firm looking for an easy-to-use tool to centralize communication and collaborate on a global scale.

If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion. I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.

Incentivized

• Had an easy to use interface.
• The ability to opt in and out of various groups is great.
• It works great for large companies with lots of people.

Incentivized

• I really like that there is a free version in which a single user can be created. It is really useful because it allows you to evaluate each characteristic of the service without having to buy it.
• I also really like the visual aspect of the inbox, which is partially customizable. Because you can make small changes such as changing the color, the language, and among other things.

Incentivized

• Mobile App does not provide enough functionality to be useful, but improvements have been made.
• More workflow tools
• More common business process apps

Incentivized

• When receiving an email with images that are not displayed automatically, you have to activate this function manually. It is a bit uncomfortable, I would prefer that it be activated automatically
• The filter to search for information is not very accurate and unfriendly
• The way to manage the storage capacity and to buy more space for the mail is not very friendly

Incentivized

Beyond the value FactSet derives from using the platform, Socialcast (the firm) has been a good partner to FactSet. We've experienced very little downtime with the service and they have been responsive and fair with enhancement requests and questions

The UX is its best feature

It is very easy to use and does all you need. It sends newsletters to their own folder. A notification folder for more important things. The Spam folder collect the right amount of spam emails

Incentivized

Excellent support; of course not perfect. :-)

I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.

Incentivized

Not applicable, as it is a SaaS platform with minimal implementation

CA Flowdock, Igloo and SocialCast are similar tools that deliver essential features to build an internal social network.

SocialCast is reliable and supported by VmWare. This can make people feel "safer".

SocialCast has also a clean interface where you can find options and features quickly. The interface is friendly and fast and is not annoying like the CA Flowdock interface (which opens a new tab/window in almost every place you click).

Incentivized

Zoho is free. Also, there is no need for a separate IT guy for creating mail, or if any issues come you don't have to find anyone anyone can check and fix all issues from their super admin panel. Zoho overview is much better than outlook and its appearance of getting mail popup and functionality is better than outlook. My friend suggested for this and also after using I have referred my friend

• Definitely more organized project management and team collaboration.
• Efficiency in carrying out tasks.
• Creates a spirit of collaboration and friendliness among colleagues.

Incentivized

• We have several email accounts for a low cost
• Easy to train new staff on the system
• Some confusion exists over Zoho One accounts and what is included

Incentivized