Social Data Intelligence SM2 vs. Zoho Social
Social Data Intelligence SM2 vs. Zoho Social
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Social Data Intelligence SM2 | N/A | Social Data Intelligence is based on technology acquired with SM2, following its acquisition of Alterian in 2011. Alterian, in turn, had acquired the product from Techrigy in 2009. After SDL acquired Alterian, they divested Social Data Intelligence and SM2 in 2017. Social Data Intelligence (formerly SM2) was a listening platform that competed directly with Radian6 and Sysomos. It is used by both enterprises and PR/marketing agencies. | $400 per month | |
Zoho Social | N/A | Zoho Social is a comprehensive social media management platform designed for businesses of all sizes and agencies. It is used to schedule and publish posts, manage conversations—including direct messages, comments, and mentions—across multiple platforms, track keywords, competitors, and hashtags, and generate reports from one dashboard. Supported platforms: Meta (Facebook, Instagram, and Threads), Google Business Profile, YouTube, Pinterest, Mastodon, X (formerly Twitter),… | $15 per month |
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Add Ons Users at $10 / user / month Brands $10 / brand / month Discount available for annual pricing. | ||||||||||||||
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| Social Data Intelligence SM2 | Zoho Social |
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| Listening/monitoring |
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| Publishing |
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| Engagement |
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| Reporting/analytics |
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| Account management |
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| Social Data Intelligence SM2 | Zoho Social | |
|---|---|---|
| Small Businesses | Simplify360 Score 7.8 out of 10 | CoSchedule Marketing Suite Score 10.0 out of 10 |
| Medium-sized Companies | Mention Score 9.4 out of 10 | CoSchedule Marketing Suite Score 10.0 out of 10 |
| Enterprises | Social Suite by Reputation.com Score 9.4 out of 10 | Social Suite by Reputation.com Score 9.4 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Social Data Intelligence SM2 | Zoho Social | |
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| Likelihood to Recommend | - (0 ratings) | 9.2 (452 ratings) |
| Likelihood to Renew | - (0 ratings) | 10.0 (13 ratings) |
| Usability | - (0 ratings) | 9.2 (279 ratings) |
| Availability | - (0 ratings) | 8.2 (2 ratings) |
| Performance | - (0 ratings) | 8.2 (3 ratings) |
| Support Rating | - (0 ratings) | 9.3 (220 ratings) |
| Online Training | - (0 ratings) | 8.2 (1 ratings) |
| Implementation Rating | - (0 ratings) | 8.4 (5 ratings) |
| Configurability | - (0 ratings) | 7.3 (2 ratings) |
| Ease of integration | - (0 ratings) | 3.6 (2 ratings) |
| Product Scalability | - (0 ratings) | 8.2 (3 ratings) |
| Vendor post-sale | - (0 ratings) | 8.2 (2 ratings) |
| Vendor pre-sale | - (0 ratings) | 8.2 (2 ratings) |
| Social Data Intelligence SM2 | Zoho Social | |
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| Likelihood to Recommend | ![]() Social Data Intelligence No answers on this topic | Zoho
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| Pros | ![]() Social Data Intelligence No answers on this topic | Zoho
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| Cons | ![]() Social Data Intelligence No answers on this topic | Zoho
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| Likelihood to Renew | ![]() Social Data Intelligence No answers on this topic | Zoho
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| Usability | ![]() Social Data Intelligence No answers on this topic | Zoho
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| Support Rating | ![]() Social Data Intelligence No answers on this topic | Zoho
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| Alternatives Considered | ![]() Social Data Intelligence No answers on this topic | Zoho
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| Return on Investment | ![]() Social Data Intelligence No answers on this topic | Zoho
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| ScreenShots | Zoho Social Screenshots |









