Snagit is screen capture and recording software from TechSmith, that lets users capture the screen and camera, add additional context, and share images, GIFs, or videos across preferred platforms.
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Wistia Record
Score 5.1 out of 10
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Wistia Record (formerly Soapbox) is a free Chrome extension that provides screen and video capture and sharing designed to produce quick walkthrough and explanatory videos, content marketing vids or vlogs, or customer stories, with additional features on paid plans, and integration with Wistia for Marketing.
$300
per user/per year
Pricing
Snagit
Wistia Record
Editions & Modules
No answers on this topic
Solo
$300
per user/per year
Free
Free
Teams
Contact sales team
Offerings
Pricing Offerings
Snagit
Wistia Record
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
One-time license cost
One license per user - install on 2 machines, for work and home use
Compatible with Windows and MacOS
Optional Maintenance renewal - first year included
FREE Upgrade to the next version
Phone, chat and email support
Access to Snagit Certification with 20+ exclusive how-to videos
Enhanced Screencast integration to share content, plus the newest starter Assets for Snagit
As mentioned the ability to take screen captures with just a keystroke is great. Snagit has a nice suite of markup and manipulation tools that are great. Video recording is good and stable, with many options for sound, etc. What Snagit is not is a video editor. If that is what you are looking for this is not it. However, if you need one good tool that will have you covered for grabbing and sharing captures and video Snagit is perfect.
If you work in a customer-facing role like sales, customer success, or support, you may find this nifty tool extremely useful. If a picture says 1000 words, a video can tell a million, and with Soapbox, you can quickly record screen sharing videos (as well as your webcam) to deliver a personalized message to your leads or customers. What I've found especially useful about Soapbox when compared to other tools is the ability to select when to show a full or split-screen video of either the webcam or the screen. It truly adds a professional touch to your videos, and they seem so much more personal that way. I love that it's so easy to embed a GIF into an email, and the usability is good all around.
Video capture - the countdown feature is great so you can set the scene. And you can convert to a gif and easily copy and paste to an email or messenger app.
Markup - easily blur areas, crop, cut out (in the middle of images), add text, add arrows or boxes around areas and much more.
Scrolling capture - allows me to grab images that span several scrolls to get everything in one image.
I'd love to see more video editing abilities. For example, adding a highlight box inside of a movie before saving it to a GIF.
Snagit has limited font options when adding and editing text. Integrating with Google fonts or even adding support/making it clear how to add custom fonts would improve usability.
Adding the ability to fill while erasing. For example, if erasing an element from a white background, auto-fill in the erased patch with white, or some other custom color. Instead, I have to rely on copy/pasting from other areas in the picture.
I think that the tool is excellent for what it is being used for. I particuarly like the ability to capture content from the screen whilst using the scroll wheel on my mouse. It is very annoying when your try to capture something with grab and you can't scroll which leads to multiple images
It's button centric for easy access to every feature. Everything allows undo! It works like any other standard Windows application. Everyone can be a professional without having to select every feature yourself by using the built in styles with just one click of a button in most cases. Every button is clearly labeled too.
I've actually never had to contact support as the tool is easy to use. One aspect is that they upgrade and send email notifications of the upgrades. They don't charge extra for upgrades and their enhancements fall in line with the way we use the tool. We haven't had to submit any upgrade requests as the tool already does what we need it to do.
We haven't had the chance to reach out to Wistia about Soapbox support, but I know Wistia (as a brand) is epic on all fronts -- sales, marketing & support. So if I had the need to reach out, I'm sure I'd get a reply in a prompt and satisfactory manner.
It's a simple next next finish install. The SnagIt Library in the user profile should probably be backed up to make sure they have access to their old screen captures. We frequently will go back to previous captures and add context bubbles etc. when software changes to show the "old" vs "new". Also, go to SnagIt's website and download the additional Stamp Sets for the user. These are terrific. I wish there was one download to get them all, but you have to download and install them one set at a time. It's worth it - especially for training how-to's.
Windows free snipping tool - Con: had to save each screen shot before I could take another screen shot and couldn't draw nice circles/rectangles around the area of the screen shot to bring attention. Chrome plugin options - Con: editing tools were lacking.
Where Zoom and GoToMeeting focus on the meeting itself, Soapbox goes more in-depth and gives the structure that a lot of managers are looking for. In my case, it was the question prompts, shared meeting notes, and meeting feedback that provided the most value. Seeing changes to agenda and notes in real-time is also very helpful.
