Smartsupp vs. Surfly
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Smartsupp | Score9.3 out of 10 | N/A | Czech company Smartsupp offers a live chat tool with a free version. The paid versions include visitor tracking and recording, and agent performance statistics. | $20 per month |
 Surfly | N/A | N/A | Surfly, from the company of the same name in Amsterdam, is software to upgrade existing Phone, Chat and Email channels with in-person online co-browsing experiences to achieve customer satisfaction. | N/A |
| Smartsupp | Surfly | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
| No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | Discount available for annual pricing. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Smartsupp | Surfly | |
|---|---|---|
| Considered Both Products | No answer on this topic | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
100% Would buy again 7 Answers | No answers on this topic | |
| Delivers good value for the price | ||
100% Delivers good value for the price 7 Answers | No answers on this topic | |
| Happy with the feature set | ||
100% Happy with the feature set 7 Answers | No answers on this topic | |
| Lived up to sales and marketing promises | ||
100% Lived up to sales and marketing promises 7 Answers | No answers on this topic | |
| Implementation went as expected | ||
100% Implementation went as expected 7 Answers | No answers on this topic | |
| Smartsupp | Surfly | |||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Chat Analytics and Reports |
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| Smartsupp | Surfly | |
|---|---|---|
| Likelihood to Recommend | 7.9 | - |
| Usability | 8.1 | - |
| Smartsupp | Surfly | |
|---|---|---|
| Likelihood to Recommend | No answers on this topic | No answers on this topic |
| Pros | No answers on this topic | No answers on this topic |
| Cons | No answers on this topic | No answers on this topic |
| Usability | No answers on this topic | No answers on this topic |
| Alternatives Considered | No answers on this topic | No answers on this topic |
| Return on Investment | No answers on this topic | No answers on this topic |
| ScreenShots |