Smartsheet vs. Workamajig

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Smartsheet
Score 8.4 out of 10
N/A
Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.
$12
per month per user (up to 10 users)
Workamajig
Score 6.0 out of 10
N/A
Workamajig is a project management system with capabilities such as file sharing, resource management, and revenue projection.
$41
per month per user
Pricing
SmartsheetWorkamajig
Editions & Modules
Pro
$12
per month per user (up to 10 users)
Business
$24
per month per user (3 user minimum)
Enterprise
Contact Sales
Advanced Work Management
Contact Sales
In-house
$41
per month per user
Agency
$41
per month per user
Enterprise
Contact
per month per user
Offerings
Pricing Offerings
SmartsheetWorkamajig
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsA discount is offered for annual billing.
More Pricing Information
Community Pulse
SmartsheetWorkamajig
Features
SmartsheetWorkamajig
Project Management
Comparison of Project Management features of Product A and Product B
Smartsheet
9.0
Ratings
16% above category average
Workamajig
4.9
Ratings
44% below category average
Task Management10.00 Ratings8.00 Ratings
Resource Management9.00 Ratings5.50 Ratings
Gantt Charts9.00 Ratings6.10 Ratings
Scheduling10.00 Ratings5.00 Ratings
Workflow Automation8.10 Ratings4.00 Ratings
Team Collaboration10.00 Ratings5.00 Ratings
Support for Agile Methodology7.00 Ratings3.00 Ratings
Support for Waterfall Methodology8.90 Ratings3.00 Ratings
Document Management8.90 Ratings4.00 Ratings
Email integration9.90 Ratings5.50 Ratings
Mobile Access8.00 Ratings1.00 Ratings
Timesheet Tracking10.00 Ratings8.00 Ratings
Change request and Case Management9.00 Ratings4.00 Ratings
Budget and Expense Management9.00 Ratings7.00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Smartsheet
9.1
Ratings
19% above category average
Workamajig
6.7
Ratings
12% below category average
Quotes/estimates8.80 Ratings7.00 Ratings
Invoicing9.70 Ratings7.90 Ratings
Project & financial reporting8.90 Ratings6.00 Ratings
Integration with accounting software8.90 Ratings6.00 Ratings
User Ratings
SmartsheetWorkamajig
Likelihood to Recommend
10.0
(0 ratings)
6.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Performance
10.0
(0 ratings)
-
(0 ratings)
Support Rating
8.1
(0 ratings)
-
(0 ratings)
Online Training
7.0
(0 ratings)
-
(0 ratings)
Implementation Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
SmartsheetWorkamajig
Likelihood to Recommend
The Smartsheet platform is extremely similar to Microsoft Excel, so if you are familiar with Excel, you will pick Smartsheet up quickly. Even if you aren't Smartsheet has a relatively simple user interface, meaning just about anyone can learn it. One thing to note is that the interface is that some may consider the interface so simple that they feel the need to look for more robust platforms. If you have a small to medium project that needs to be manages in a central hub, Smartsheet would be a great fit. If you have a very large project, I might consider looking into more advanced platforms.
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I think this holds true to almost any CRM, but if you want to truly utilize it you sort of need to go all in. This can become tough with WMJ because it doesn't offer some critical options that many other CRMs do, like the ability to create and send emails, e-newsletters, to throttle and invite outside clients to look at projects, etc. As such we're pairing Workamajig with Hubspot (and slowly phasing out Mailchimp) and trying to keep the data clean and flowing between them all is pretty tough. I'm also not aware of any API bridge from Wordpress to Workamajig so while I can program and feed my leads from my site into the other spaces, Workamajig remains a manual entry for any insertions you want, even if simply as a CSV import.
But - if you're not worried about that and simply want to manage projects, budget time, and scope things, it's a robust system allowing you to do so.
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Pros
  • The easy to use dashboard has enabled us get comprehensive view of projects across the entire business.
  • It has streamlined internal communication with ease of sharing information across different teams.
  • Smartsheet automates our workflows, enhances collaboration and ensures there are no data silos.
  • I like that it saves time for us and ensures we spend less time switching between apps.
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  • WMJ is a full-stack solution, so you can track the life of a project from beginning to end, and all of the financials associated with it.
  • Time entry is easy.
  • Project management is robust and yields a tremendous amount of information.
  • WMJ has a "sheets"-based interface, which makes navigating thru modules easier.
  • There is more than one way to complete any particular task.
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Cons
  • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
  • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
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  • Auto-schedule population - The most inconvenient thing about using JIG was that the dates wouldn't auto-populate. Example: I move the review date but the rest of the dates stay the same. Depending on each project level, if one date is adjusted the rest should update as well. That way we aren't spending a lot of time moving dates around manually.
  • Notifications - JIG should have desktop notifications so we can see when tasks are on us even when we aren't in JIG.
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Likelihood to Renew
Smartsheet has made my work life easier. Reduced my email significantly. Smartsheet and SaneBox have got me leaving the office with 0... Yes 0 emails in my inbox. My inbox would reach 150-250 email per day. Smartsheet brought that number down significantly and SaneBox took it the rest of the way. Do yourself a favor and check out SaneBox, too.
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No answers on this topic
Usability
Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
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No answers on this topic
Support Rating
They're a smaller company but they've always given great service when we rarely need to reach out. Pretty good online content but a bigger user base would help to produce more content in a self-sufficient community much as we see with Salesforce. To be fair we haven't needed their direct customer support very often. The sales guys are nice and not too pushy!
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No answers on this topic
Implementation Rating
Work with the Smartsheet support team to get the best overall. If no one in your organization has used Smartsheet before, the support team will get things started. We had a couple of people who had used this product before and it was a great help in getting our framework together how we wanted to use it.
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No answers on this topic
Alternatives Considered
Smartsheet is a dedicated project management tool that is built on spread sheet principles. When compared to Microsoft's own offering, Smartsheet came out on top in some areas like dedicated project management features vs having to build custom features to Microsoft 365. However when you compare them on price, Microsoft 365 definitely has more value than Smartsheet.
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We've used QuickBooks and it didn't align well with our business, so there were a lot of insights I wanted from the numbers, but couldn't get. We use Basecamp, which is easy, but can get disorganized pretty quickly and takes discipline to stay structured.
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Return on Investment
  • Our positive ROI has decreased the overall cost in project management as it reduced the amount of MS project licenses we needed.
  • We have also seen a positive ROI on using the cloud storage and it automatically supports proper version control.
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  • The subscription expense and IT overhead has been substantial. That being said at the time of implementation, most other competing platforms were in line with their pricing.
  • As more competitive alternatives have come to market we would have probably gone with an entirely cloud base alternative at a lower price.
  • We ended up with ClickUp as our primary project management platform. If our finance/accounting software wasn't already so integrated with Workamjig we would probably switch to it entirely.
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ScreenShots