TrustRadius

Smartling vs. XTRF

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Smartling
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
The Smartling software platform supports localization of websites, mobile apps, web apps, software, and digital content. The internationalization platform includes a delivery network for global websites, support for mobile app localization, and other multilingual digital content.N/A
XTRF
Score 1.0 out of 10
N/A
XTRF is software to manage localization projects for LSPs or a global enterprises, from the company of the same name in Krakow. XTRF enables users to manage cross-time zone language projects, send quotes, hire linguists, give a heads-up to project managers, and manage project deliveries. In addition, you can link your favorite CAT tool to XTRF to make your job a breeze. XTRF is designed to be the backbone of any successful localization business and boasts users among 350 companies worldwide.N/A
Pricing
SmartlingXTRF
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SmartlingXTRF
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
SmartlingXTRF
User Ratings
SmartlingXTRF
Likelihood to Recommend
9.5
(0 ratings)
1.0
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
-
(0 ratings)
Usability
9.1
(0 ratings)
-
(0 ratings)
Availability
9.1
(0 ratings)
-
(0 ratings)
Support Rating
9.1
(0 ratings)
-
(0 ratings)
Implementation Rating
9.1
(0 ratings)
-
(0 ratings)
User Testimonials
SmartlingXTRF
Likelihood to Recommend
Smartling is great for a company or team that doesn't have the resources to translate multiple properties in-house. It automates the process and makes it much more manageable. If you have a large website that is managed by one local team and not a global team, Smartling is for you.
Verified User
Anonymous
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In my experience, XTRF's track record on basic functionality leaves a lot to be desired. Those so-called "smart projects" feel more like needy projects, with limitations popping up at every turn. And don't get me started on the integrations—memoQ? Yeah, I feel like it's a struggle. Customizing notifications? Good luck with that. And as for support, well, let's just say you're better off sending messages to the void.
Verified User
Anonymous
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Pros
  • Excellent customer support reps that are available for any and all questions.
  • Detailed interface that allows you to control pretty much everything yourself.
  • Comprehensive help center containing articles and videos.
Verified User
Anonymous
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  • Basic quotes
  • Basic projects
  • Basic invoicing
Verified User
Anonymous
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Cons
  • We look forward to seeing more in-depth reporting and user management features specifically for translation agencies that handle multiple client accounts
Anja Jones | TrustRadius Reviewer
Anja Jones
Managing Director
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  • Smart projects
  • Integrations
  • Product support
Verified User
Anonymous
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Likelihood to Renew
I have never seen a software company working so diligently to make improvements in a constant and consistent way. Their tool has truly transformed and made a great impact to localization industry
Verified User
Anonymous
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No answers on this topic
Support Rating
I always receive timely and pleasant support from their Help Desk!
Verified User
Anonymous
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No answers on this topic
Alternatives Considered
We prefer Smartling as an online CAT tool because it is easy to use and we can onboard new translators quickly without lengthy training cycles. Our customers like Smartling because they can manage all of their translation needs (website, apps, business documents) through one single platform, share style guides, glossaries and translation memory and save on translation cost over time.
Anja Jones | TrustRadius Reviewer
Anja Jones
Managing Director
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Verified User
Anonymous
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Return on Investment
  • Helped us win 3 enterprise deals where localization is a must- got us an additional $XXXk ARR.
Palash Soni | TrustRadius Reviewer
Palash Soni
Co-Founder and CEO
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  • In my opinion, the limitations in functionality, especially with smart projects and integrations with tools like memoQ, have hindered the full realization of its potential.
Verified User
Anonymous
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ScreenShots