TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Smartling

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    The Smartling software platform supports localization of websites, mobile apps, web apps, software, and digital content. The internationalization platform includes a delivery network for global websites, support for mobile app localization, and other multilingual digital content.N/A

    Translate.com

    Score9 out of 10
    N/ATranslate.com headquartered in Chicago helps companies establish brand presence on a global scale with a focus on personalizing the customer experience.N/A
    Pricing
    SmartlingTranslate.com
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SmartlingTranslate.com
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    SmartlingTranslate.com
    Likelihood to Recommend
    9.5
    (4 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SmartlingTranslate.com
    Likelihood to Recommend
    Smartling
    Smartling is great for a company or team that doesn't have the resources to translate multiple properties in-house. It automates the process and makes it much more manageable. If you have a large website that is managed by one local team and not a global team, Smartling is for you.
    Incentivized
    Read full review
    Translate.com
    The user interface is excellent and straightforward. There are different levels of translation this application offers, and each level is priced differently. We can choose between a translator machine or a human translator.
    Incentivized
    Read full review
    Pros
    Smartling
    • Website translation without the need to build separate websites for additional locales
    • Translation of Indesign Documents (ingests text only) without having extract text - simply upload an idml file and download the translated idml file
    Read full review
    Translate.com
    • I can translate letters.
    • I can translate emails.
    • I can translate webpage
    Incentivized
    Read full review
    Cons
    Smartling
    • Perhaps a global replacement feature for the translation management system (TMS)?
    Read full review
    Translate.com
    • They should improve their translate tools to translate without any error.
    • They should build an app version
    Incentivized
    Read full review
    Likelihood to Renew
    Smartling
    We think Smartling is the way forward in terms of cloud-based translation management tools.
    Read full review
    Translate.com
    No answers on this topic
    Support Rating
    Smartling
    I always receive timely and pleasant support from their Help Desk!
    Read full review
    Translate.com
    No answers on this topic
    Alternatives Considered
    Smartling
    We prefer Smartling as an online CAT tool because it is easy to use and we can onboard new translators quickly without lengthy training cycles. Our customers like Smartling because they can manage all of their translation needs (website, apps, business documents) through one single platform, share style guides, glossaries and translation memory and save on translation cost over time.
    Read full review
    Translate.com
    We can hire a specific human translator for a specific task or translate a language that is tricky. The accuracy of the translation is very high. This tool is the best when it comes to professional use and can be used while traveling too. User friendly and cheaper than others.
    Incentivized
    Read full review
    Return on Investment
    Smartling
    • Helped us win 3 enterprise deals where localization is a must- got us an additional $XXXk ARR.
    Incentivized
    Read full review
    Translate.com
    • The tool is still a work in progress and needs more features to be added.
    • They should add more languages.
    Incentivized
    Read full review
    ScreenShots