The Smartling software platform supports localization of websites, mobile apps, web apps, software, and digital content. The internationalization platform includes a delivery network for global websites, support for mobile app localization, and other multilingual digital content.
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Trados Studio
Score 5.1 out of 10
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Trados Studio is a translation management and language localization platform, from multinational SDL headquartered in the UK. It is a computer-assisted translation product, designed to be a complete translation environment for language professionals who want to edit, review and manage translation projects whilst in the office or on the move.
Smartling is great for a company or team that doesn't have the resources to translate multiple properties in-house. It automates the process and makes it much more manageable. If you have a large website that is managed by one local team and not a global team, Smartling is for you.
Although now there are competitors, it held a monopoly on computer assisted translation packages for some years. If high prices and poor customer support are not an issue for you, by all means purchase it. Other translators can find better options elsewhere in 2022.
We look forward to seeing more in-depth reporting and user management features specifically for translation agencies that handle multiple client accounts
I have never seen a software company working so diligently to make improvements in a constant and consistent way. Their tool has truly transformed and made a great impact to localization industry
Again, the list of functions is impressive but the way it is organized (not process-driven) and the fact that complex tasks should be close to basic tasks make the product suitable to hardcore users that have a lot of time to research the manuals and blogs. By the way, Nora Diaz is one of the most respectable users of this product. Her videos help a lot!
Support has been fast, precise and thorough. There is support on the web, by chat, by email, from the communities, from the experts, on the product Help section, on YouTube, and other social media. There is also a paid support for companies. This area is where the company stands out. I was not able to evaluate the support in languages other than English.
We prefer Smartling as an online CAT tool because it is easy to use and we can onboard new translators quickly without lengthy training cycles. Our customers like Smartling because they can manage all of their translation needs (website, apps, business documents) through one single platform, share style guides, glossaries and translation memory and save on translation cost over time.
We have tried a variety of other CAT software at times. The problem is that few have the market penetration or critical mass of users that SDL Trados does. It's not that the software is the best out there, it's long term stability and the number of users that is more important. We need to be compatible with our suppliers, so the choice is made on that basis.
