Smartcat vs. Unbabel

Smartcat is well suited for documents longer than 500 words. It is less appropriate for audio-visual translation.

Incentivized

If you need a quick turnaround for quoting your end users. If you like to have a self service portal to manage your projects.The translation quality is pretty good and just in case you have any issues with it there is always a scope for feedback.

Incentivized

• Segmentation.
• Translation overall quality.
• Customer service.
• Pricing.

Incentivized

• Performance has been an issue initially. Sometimes it takes longer for some things to load and it can be frustrating.
• UI seems a bit confusing at times. For example, I don't understand why I need to have a translator's profile when I'm clearly a project manager.
• Their support team can take a long time to reply which often crucial for urgent projects.

We also tried Memsource but it was lacking in terms of overall user experience and ease of use. Assigning projects in SmartCAT is a much more intuitive experience, plus it has all these other additional features that are absent from Memsource (like payment solution for freelancers). On top of that, the SmartCAT is absolutely free to use.

We started off with this provider and haven't tried anyone else.

Incentivized

• Translation memories and CAT tool help us ensure maximum consistency in our translations which is always appreciated by clients.
• Team collaboration made it easier for us to grow our business and take on bigger projects, which brings us more revenue.
• Payment solution helps us save money on wire transfer fees which is always great when working with multiple freelancers.