Smartcat vs. Transifex

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Smartcat
Score 9.0 out of 10
N/A
Smartcat combines translation automation technologies with communication capabilities to help users not only automate workflows but also find needed freelance specialists. Originally a product of ABBYY, Smartcat became an independent product, and company, in 2016.
$1,188
per year
Transifex
Score 10.0 out of 10
N/A
Transifex headquartered in Menlo Park, California bills their eponymous platform as a continuous localization platform, that performs translation for digital content.N/A
Pricing
SmartcatTransifex
Editions & Modules
Basic
$1188
per year
Enterprise
Custom
per year
No answers on this topic
Offerings
Pricing Offerings
SmartcatTransifex
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
SmartcatTransifex
User Ratings
SmartcatTransifex
Likelihood to Recommend
9.0
(0 ratings)
8.0
(0 ratings)
Support Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
SmartcatTransifex
Likelihood to Recommend
Smartcat is well suited for documents longer than 500 words. It is less appropriate for audio-visual translation.
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Transifex is great for when you have content you intend to 1) localize to multiple languages and 2) keep updated over time. It's probably not necessary for one-off projects that you expect to stand the test of time. It's also ideal for companies that intend to add more and more languages over time as business expands
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Pros
  • Segmentation.
  • Translation overall quality.
  • Customer service.
  • Pricing.
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  • Integrates with other tools - makes localizing more straightforward and less of a gargantuan project.
  • Easy to add a new language to a project - When making the business decision to expand languages, we can provide decision-makers with accurate estimates before committing to a new language.
  • Provides access to multiple translation companies - We get to evaluate and pick the 3rd party translators that work best for our use case.
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Cons
  • Performance has been an issue initially. Sometimes it takes longer for some things to load and it can be frustrating.
  • UI seems a bit confusing at times. For example, I don't understand why I need to have a translator's profile when I'm clearly a project manager.
  • Their support team can take a long time to reply which often crucial for urgent projects.
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  • Once you have a lot of resources in a project, ordering gets tricky because there's one long list of resources. I wish I could search for the resource when ordering.
  • When you import your resources from another source, it will overwrite any changes you made to the translated article. For example, we stopped creating localized screenshots in our documentation because the images would be overwritten with the original English ones anytime we made updates.
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Support Rating
No answers on this topic
Support has always been easy and fast. Anytime something has come up, we have gotten a quick response and had our issue resolved. Bugs don't seem to stick around for very long either. Seems like their Customer Success and Support groups are in great sync with each other, which always has a positive impact on the customer experience
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Alternatives Considered
We also tried Memsource but it was lacking in terms of overall user experience and ease of use. Assigning projects in SmartCAT is a much more intuitive experience, plus it has all these other additional features that are absent from Memsource (like payment solution for freelancers). On top of that, the SmartCAT is absolutely free to use.
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No answers on this topic
Return on Investment
  • Translation memories and CAT tool help us ensure maximum consistency in our translations which is always appreciated by clients.
  • Team collaboration made it easier for us to grow our business and take on bigger projects, which brings us more revenue.
  • Payment solution helps us save money on wire transfer fees which is always great when working with multiple freelancers.
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  • Fewer people needed - without Transifex, we would probably have to hire more staff to many just the localization projects.
  • Meet business demand quickly - now that we are set up with our Transifex flow, adding a new language is relatively easy and we know exactly when to expect the final product to deliver to customers.
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ScreenShots