TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Smartcat

    Score9 out of 10
    N/ASmartcat combines translation automation technologies with communication capabilities to help users not only automate workflows but also find needed freelance specialists. Originally a product of ABBYY, Smartcat became an independent product, and company, in 2016.

    $1,188

    per year

    Transifex

    Score10 out of 10
    N/ATransifex headquartered in Menlo Park, California bills their eponymous platform as a continuous localization platform, that performs translation for digital content.N/A
    Pricing
    SmartcatTransifex
    Editions & Modules
    Basic
    $1188
    per year
    Enterprise
    Custom
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    SmartcatTransifex
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    SmartcatTransifex
    Likelihood to Recommend
    9.0
    (2 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    SmartcatTransifex
    Likelihood to Recommend
    Smartcat
    ABBY SmartCAT is truly a universal solution that can fit any type of organization from freelancers flying solo, to small team of translators and large translation agencies. Anyone who wants to establish themselves as a professional translator can benefit greatly from the CAT tool that SmartCAT offers absolutely free of charge, while teams will surely appreciate the collaborative features that make it possible to work simultaneously with other translators, proofreaders, editors and QA experts on a single project.
    Read full review
    Transifex
    Transifex is great for when you have content you intend to 1) localize to multiple languages and 2) keep updated over time. It's probably not necessary for one-off projects that you expect to stand the test of time. It's also ideal for companies that intend to add more and more languages over time as business expands
    Incentivized
    Read full review
    Pros
    Smartcat
    • Segmentation.
    • Translation overall quality.
    • Customer service.
    • Pricing.
    Incentivized
    Read full review
    Transifex
    • Integrates with other tools - makes localizing more straightforward and less of a gargantuan project.
    • Easy to add a new language to a project - When making the business decision to expand languages, we can provide decision-makers with accurate estimates before committing to a new language.
    • Provides access to multiple translation companies - We get to evaluate and pick the 3rd party translators that work best for our use case.
    Incentivized
    Read full review
    Cons
    Smartcat
    • Performance has been an issue initially. Sometimes it takes longer for some things to load and it can be frustrating.
    • UI seems a bit confusing at times. For example, I don't understand why I need to have a translator's profile when I'm clearly a project manager.
    • Their support team can take a long time to reply which often crucial for urgent projects.
    Read full review
    Transifex
    • Once you have a lot of resources in a project, ordering gets tricky because there's one long list of resources. I wish I could search for the resource when ordering.
    • When you import your resources from another source, it will overwrite any changes you made to the translated article. For example, we stopped creating localized screenshots in our documentation because the images would be overwritten with the original English ones anytime we made updates.
    Incentivized
    Read full review
    Support Rating
    Smartcat
    No answers on this topic
    Transifex
    Support has always been easy and fast. Anytime something has come up, we have gotten a quick response and had our issue resolved. Bugs don't seem to stick around for very long either. Seems like their Customer Success and Support groups are in great sync with each other, which always has a positive impact on the customer experience
    Incentivized
    Read full review
    Alternatives Considered
    Smartcat
    I regularly use the two other products and appreciate Smartcat including more features than MateCat, such as storing of projects and contact with agencies and clients.
    Incentivized
    Read full review
    Transifex
    No answers on this topic
    Return on Investment
    Smartcat
    • Translation memories and CAT tool help us ensure maximum consistency in our translations which is always appreciated by clients.
    • Team collaboration made it easier for us to grow our business and take on bigger projects, which brings us more revenue.
    • Payment solution helps us save money on wire transfer fees which is always great when working with multiple freelancers.
    Read full review
    Transifex
    • Fewer people needed - without Transifex, we would probably have to hire more staff to many just the localization projects.
    • Meet business demand quickly - now that we are set up with our Transifex flow, adding a new language is relatively easy and we know exactly when to expect the final product to deliver to customers.
    Incentivized
    Read full review
    ScreenShots