Zephyr Scale vs. Tricentis Tosca

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Zephyr Scale
Score 8.0 out of 10
N/A
TM4j is a test management application for Jira, developed by Jira solutions specialist Adaptavist, acquired and now supported by SmartBear since March 2020.N/A
Tricentis Tosca
Score 8.2 out of 10
N/A
Tricentis Tosca provides an approach to test automation that is AI-powered, codeless, and end-to-end so it can test everything in a complex IT landscape, to ensure business processes work flawlessly no matter where changes occurs. Its 160+ technology support helps users test everything at the UI, API and data layer, including virtually any enterprise, custom, homegrown and mobile application. With its model-based approach, Tosca enables business, QA and IT teams to…N/A
Pricing
Zephyr ScaleTricentis Tosca
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Zephyr ScaleTricentis Tosca
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsFree up to 10 users, $4.55/user/month after that. It gets cheaper as you scale.
More Pricing Information
Community Pulse
Zephyr ScaleTricentis Tosca
Features
Zephyr ScaleTricentis Tosca
Test Management
Comparison of Test Management features of Product A and Product B
Zephyr Scale
7.8
Ratings
3% below category average
Tricentis Tosca
-
Ratings
Centralized test management8.00 Ratings00 Ratings
Map tests to user stories8.00 Ratings00 Ratings
Test execution reporting8.00 Ratings00 Ratings
Defect management7.00 Ratings00 Ratings
Automation Testing
Comparison of Automation Testing features of Product A and Product B
Zephyr Scale
-
Ratings
Tricentis Tosca
8.3
Ratings
2% below category average
Record and Automate00 Ratings7.70 Ratings
Multi-Browser Testing00 Ratings8.70 Ratings
Mobile Testing00 Ratings7.40 Ratings
Test Scheduling00 Ratings8.70 Ratings
Test Management00 Ratings8.70 Ratings
CI/CD Tool Integration00 Ratings8.00 Ratings
Parallel Testing00 Ratings8.70 Ratings
Object Recognition00 Ratings8.80 Ratings
Data-Driven Testing00 Ratings8.80 Ratings
Real Device Testing00 Ratings7.90 Ratings
Testing Reports & Analytics00 Ratings8.20 Ratings
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Zephyr ScaleTricentis Tosca
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User Ratings
Zephyr ScaleTricentis Tosca
Likelihood to Recommend
8.0
(0 ratings)
8.3
(0 ratings)
Likelihood to Renew
-
(0 ratings)
7.7
(0 ratings)
Usability
-
(0 ratings)
3.6
(0 ratings)
Support Rating
-
(0 ratings)
8.2
(0 ratings)
User Testimonials
Zephyr ScaleTricentis Tosca
Likelihood to Recommend
Jira and Confluence are widely implemented in organizations of various industries so incorporating Zephyr Scale is a very seamless method of adding scalable testing management. Testing visibility and end to end traceability is possible and integrates in Jira. Developers and engineers are able to take advantage of the built-in reports and statistics and even automate testing. The value is greatly reduced for organizations that do not already implement Jira and Confluence as the native integrated compatibility is much of the value
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Tricentis Tosca is well suited for packaged applications like SAP, Salesforce, Workday, etc. It also works well with API testing and Web UI testing. Tosca is highly suited for Projects which require a high level of collaboration between team members across different locations. It's less suited for mobile automation, Reporting, and test scenarios with high input data.
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Pros
  • Scalable and compatible with Jira & Confluence
  • Improves testing visibility, data analysis, collaboration with reports & gadgets
  • Easy to retrospectively trace testing with change history
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  • Tosca provides a one-stop solution for your test-automation needs. One can use it to automate testing of desktop (web/stand-alone) applications, Mobile(Native as well as Web) applications etc.
  • It is a great tool since it not only helps in test automation but also in maintaining a suite for Manual testing.
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Cons
  • Not as valuable if not already using Jira or Confluence
  • Can be overlooked if the user does not set automation
  • Needs better first time tutorials
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  • Documentation - struggled multiple times with features not explained very well, or not explained at all
  • The only support is on Tricentis Forums, where, sometimes, based on 'luck' - you will open a support case, and wait few days until you get the chance to speak with someone from Tricentis and show case your issue
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Likelihood to Renew
No answers on this topic
We aim to renew Tosca for our organization. What we lose in license cost is gained by having employee that do not need programming background. We also recoup a lot of the cost on the rapidity of automation. Only the support we might not use as much. I believe Tosca is here to stay at our organization
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Usability
No answers on this topic
It can be a challenge for new users who have never used an automation tool. For example, it is hard to understand the layout of the screen and where to find how to update the data. The interface can be overwhelming at first.
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Support Rating
No answers on this topic
Tricentis team was very supportive. Support is expensive but they helped us at many level. Setting up timeline, implementation, precise questions on automation challenges. We had an account manager and technical people we could as to talk to. Support was generally timely and helping. They often proposed to come on site to help us which would cost more but could be helpful
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In-Person Training
No answers on this topic
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Online Training
No answers on this topic
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Alternatives Considered
Zephyr scale is easier to work with and more seamlessly used because it is natively integrated with Jira and Confluence. TestRail cannot provide the same scalable experience and is rather dated and limited in capability. Developers rather use tools that are compatible with each other, and Zephyr scale offers that
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User friendly interface is key to any tool usage. If the features supported by tool is enormous but the interface is not easy to use, then the product will not reach its optimal usage. Tosca scores high numbers with this regard. The documentations and KB articles it supports are very helpful and allows us to solve our issues independently.
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Return on Investment
  • Dozens of added testing capability via integrated gadgets
  • Reduced testing and tracking time
  • Faster and clearer testing operations awareness
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  • It really had a very good impact on our ROI. We were able to automate most of the apps and layers with in it and get a very short execution time which led to increased releases with in short span of time.
  • Time to market really improved and efficiency of developing scripts was not too bad.
  • With built in test dashboards, it was easy to pull metrics and share the insights with management.
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ScreenShots

Tricentis Tosca Screenshots

Screenshot of where no-code, model-based test automation separates the technical information of an application into reusable, no-code modules that can be updated as applications change, which auto-updates test cases.Screenshot of a test case design for risk optimization - this displays a flexible testing model that enables fast, easy test case creation and maintenance and reduces risk in app releases.Screenshot of requirements coverage for risk optimization - this enables users to prioritize requirements by business risk/ impact, understand what is needed to test, and gain business insight on defects to ensure smarter and faster release decisions.Screenshot of Vision AI - AI powered test automation using patented neural network technology to deliver resilient UI automation. Includes self-healing AI capabilities.Screenshot of service virtualization, which enables users to build realistic, simulated services in minutes to remove bottlenecks and run end-to-end tests faster in the software development lifecycle.Screenshot of test data management. This offers test data when it is needed and helps keep track of the data as it gets consumed across end-to-end business processes.