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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Zephyr Enterprise

    Score8.8 out of 10
    N/AZephyr Enterprise provides optimization, quality, speed, and processing of testing activities in a single tool. Other features include creating test cases, defining user requirements and generating reports.N/A

    Tricentis qTest

    Score9 out of 10
    N/ATricentis qTest (formerly QASymphony) provides enterprise-level agile testing tools giving businesses visibility and control needed to ensure application quality in fast-paced development environments. Tricentis and QASymphony merged in summer 2018.

    $1,200

    per year per user

    Pricing
    Zephyr EnterpriseTricentis qTest
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Zephyr EnterpriseTricentis qTest
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsContact vendor for pricing information.
    More Pricing Information
    Community Pulse
    Zephyr EnterpriseTricentis qTest
    Considered Both Products
    SmartBear
    No answer on this topic
    Tricentis
    Chose Tricentis qTest
    Didn’t have the same ease of use for us and didn’t integrate as well into our test process.
    Incentivized
    Chose Tricentis qTest
    We felt like for the feature set and due to the fact it was mid-range on the cost, it was a good choice. It also has some other plugins which we plan to utilize at some point like Tosca.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    74%
    Would buy again
    23 Answers
    Delivers good value for the price
    No answers on this topic
    80%
    Delivers good value for the price
    20 Answers
    Happy with the feature set
    No answers on this topic
    90%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    75%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    No answers on this topic
    88%
    Implementation went as expected
    23 Answers
    Features
    Zephyr EnterpriseTricentis qTest
    Test Management
    Comparison of Test Management features of Zephyr Enterprise and Tricentis qTest
    Feature
    Zephyr Enterprise
    9.3
    1 Ratings
    14% above category average
    Tricentis qTest
    7.5
    27 Ratings
    7% below category average
    Centralized test management9.01 Ratings7.426 Ratings
    Map tests to user stories9.01 Ratings7.68 Ratings
    Test execution reporting9.01 Ratings7.426 Ratings
    Defect management10.01 Ratings7.922 Ratings
    Manage test hosts and schedules00 Ratings7.223 Ratings
    User Ratings
    Zephyr EnterpriseTricentis qTest
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.1
    (29 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    6.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    1.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    Zephyr EnterpriseTricentis qTest
    Likelihood to Recommend
    SmartBear
    1. Well suited for companies having several applications which need rigorous continuous testing cycles due to periodic upgrades to products/features.
    2. Ideally suited for use cases where there is a need to run sanity and regression suites very frequently.
    3. It is very helpful to have a traceability matrix across Stories/tasks and easy to link all the test cases to be covered to stories.
    4. Variety of reports for Quality Dashboard.
    Incentivized
    Read full review
    Tricentis
    Tricentis qTest integrates seamlessly with Jira, making it ideal for teams that manage user stories and defects in Jira while keeping test cases and execution in qTest. When paired with automation tools like tosca, Selenium, or WebdriverIO, qTest is excellent for aggregating both manual and automated test results in one place.
    Incentivized
    Read full review
    Pros
    SmartBear
    • Creation of Folders, Sub Folder and Releases for various Teams/Projects
    • Ability to create cycles and adding cases to these
    • Ability to copy/clone entire test cycles for regression/sanity needs
    • Linking of defects to Test Cases
    Incentivized
    Read full review
    Tricentis
    • As a fresher, when I started using qTest it was very handy and easy to understand.
    • It helps us trace the test cases that are used to test the quality in a single location
    • The main thing is its integration with JIRA as soon as we create a ticket we would be getting all the requirements in the qTest so it became easy for me
    Read full review
    Cons
    SmartBear
    • Better Test case Upload Utility
    • Ability to quickly map test cases from excel to JIRA fields
    Incentivized
    Read full review
    Tricentis
    • In requirements , we can't add multiple test cases at once, or search multiple cases at once, need to do one by one. Here actually qtest needs to improve.
    • Linking cloud hosted qtest and on-premise TOSCA is very difficult especially when you are working with client system with security wall. It requires tunnelling software which is not recommended.
    Incentivized
    Read full review
    Likelihood to Renew
    SmartBear
    No answers on this topic
    Tricentis
    This has been a core QA management tool for our organization and integrates well with our other SDLC platforms (Azure DevOps/Jira/Katalon).
    Incentivized
    Read full review
    Usability
    SmartBear
    No answers on this topic
    Tricentis
    qTest is actually intuitive and user-friendly, despite my other scathing review aspects
    Incentivized
    Read full review
    Support Rating
    SmartBear
    No answers on this topic
    Tricentis
    The actual answer is 0. I have never experienced worse support, whether personal or professional
    Incentivized
    Read full review
    Implementation Rating
    SmartBear
    No answers on this topic
    Tricentis
    Again, supporting documentation could have been a lot better
    Incentivized
    Read full review
    Alternatives Considered
    SmartBear
    Incentivized
    Read full review
    Tricentis
    All of them offer formidable solutions in the test management realm, but each one caters to different niche and need. qTest distinguishes itself with its deep integration capabilities, especially with Agile and DevOps tools, enabling streamlined CI/CD process. Its modern, user-centric interface contrasts with ALM's more dated appearance and complex setup. While TestRail provides a clean user experience and caters to a broad spectrum of business, qTest's scalability, from SMBs to large enterprises, stands out. PractiTest's cloud-based solution is geared towards mid-sized companies, but qTest's flexibility, advanced analytics, and robust reporting grant teams actionable insights. qTest' approach to a more holistic test management closely aligning with modern software development practices
    Incentivized
    Read full review
    Return on Investment
    SmartBear
    • Time saving and productivity enhancement for QA teams by preventing context and tool switching
    • High observability to management via QA Dashboards
    Incentivized
    Read full review
    Tricentis
    • In comparison to other Testing tools, Tricentis qTest was the most expensive.
    • We were able to quickly bring international users up to speed on how to use the tool.
    • The ability to clone a project rather than create a new one from scratch was a valuable time saver.
    Incentivized
    Read full review
    ScreenShots

    Tricentis qTest Screenshots

    Screenshot of Customizable analytics and reports can be shared across the organization - additional read license requiredScreenshot of Centrally manage automated testing and environments, as well as schedule and or kickoff automated testing with any open source or proprietary toolScreenshot of qTest allows for true test case sharing across teams and projects to help standardize and scale knowledge and best practicesScreenshot of qTest integrates in real-time with Jira for full traceability to requirements during Agile test and developmentScreenshot of Build custom, event-driven workflows with any third-party solution, including ChatOps tools like Slack and Microsoft Teams, to streamline testing and drive collaborationScreenshot of Tricentis qTest comes with over 60 out-of-the-box metrics, with drag-and-drop capabilities to build custom dashboards