Smarsh vs. Sonian (discontinued)

This appliance is well suited for organizations that have a need to monitor, moderate, or log social networking site use or the use of any website. It is a very solid tool for any information security department to have at their disposal.

Incentivized

We have had a couple of legal inquiries which required us to review emails for a user or users. Using the Barracuda Cloud Archiving Service, we have been able to perform searches quickly, narrowing or expanding the search criteria is easy, resulting in exactly what we were looking for. This has saved us with claims for collections, as well as a couple of legal HR matters. It is my trusted go to application.

• Discovery: It allows for easy discoveries by the compliance and cyber security departments.
• Ethical walls: This keeps certain departments from talking to each other.
• Very granular control. This is a big product meaning you can get very detailed with it.
• Once it's configured and running, we hardly ever have any issues.

Incentivized

• Granular searches
• Results are fast and easy to read through
• Searches can be saved for future

• Its configuration options were very large and required a good deal of time to learn all of the various settings.

Incentivized

• It's not possible to integrate the Sonian archive with Outlook. The outlook add-in allows users to quickly retrieve items that have been archived, directly from their Outlook client.
• Sonian does not currently offer email management systems such as Email continuity, spam protection etc., which you can get through other archiving suppliers as an all-in-one bundled solution with email archiving included.

Incentivized

It's the only product at this time that meets all of our requirements.

Incentivized

It performs as expected with no exceptions.

We only need support when initially setting it up. We really have not had to call for user or help support on this product. It has always worked and is always easy to use.

This was the only appliance of its kind that I have used. Other devices have different capabilities for web filtering such as the checkpoint firewalls, but none of them offered the overall solution that was deployed with this product at that time.

Incentivized

Sonian is a pure SaaS solution and is easy to manage and use. It's cost effective and does exactly what it says on the tin

Incentivized

• Faster investigative work has led to increased employee efficiency when working on security investigations.

Incentivized

• We have been able to reduce a lot of store space by moving all PST files to the archiver.
• Users love how easy it is to find old emails that were deleted long ago.
• Some users now rely on this service