Small Improvements vs. Traqq

Small Improvements is well suited in any sector or organization given that it tracks employee performance, 1:1 meetings, employee recognition and so on. I've used other tools previously like ones built in-house, Excel spreadsheets and even competitors like Workday but Small Improvements is leaps ahead of those other tools in its ability to execute well on employee performance tracking, recognition and meetings.

Incentivized

Traqq is a great system when you are in the field of education. In my experience, it has saved me countless hours of figuring out how to remember the timezone my employees and students are located in. I used to use a written spreadsheet of each employee's timezone and one of those random timezone calculators. Being able to modify Traqq based on my employees' timezone, my timezone, and our company's timezone (the technical "working hours") has been a game-changer.

• Goal Tracking: Enables users to chart goals, track progress, and provide details about what they want/expect to achieve.
• Praise Wall: A public place to post positive and encouraging comments about other employees.
• 360 Reviews: Users can request and gain 1:1 feedback; this can be anonymous if desired.

Incentivized

• The productivity colour system (red, amber, green) displayed on the work timeline works really well for quickly gauging productivity
• Reports are easy to generate, and can quickly be sent to others.
• Privacy features make it feel like a productivity tracker rather than a surveillance product.

• Being able to edit projects more easily (and have a documented edit history) would be beneficial.
• Possibly integrations with popular platforms (such as JIRA) to give expanded detail of project tracking.
• Gantt charts would be a nice to have for a top level management view.

Incentivized

• Being able to log in directly through networks such as Google, Apple ID, or even Facebook.
• I missed being able to use the application in other languages ​​such as Spanish.
• Seeing the exposed data with graphics and being able to export them to PDF or Excel for example.

The customer support is quick and thorough, they have access to our account to answers are tailored to our needs. They also have a good knowledge base and self-help site with some video tutorials and FAQs which saved us time as opposed to just calling or emailing support. For the times that we did reach out, it only took one response to get our issue resolved.

Incentivized

While still far from perfect, Lattice has much stronger goal-setting and 1:1 features (see my list of areas for improvement above). At another company, we put all OKR in Confluence and used Google Drive (specifically Google Docs) for 1:1 notes and performance evaluations. While it may seem cumbersome to conduct something like a performance review process via Google Docs, I appreciated the flexibility that it offered. I also still think that shared Google Doc is a perfectly fine tool for 1:1 notes (it even has assignable tasks now), and Confluence is a perfectly fine tool for defining OKR and tracking progress. Keep it simple (c).

Incentivized

So I have used Jibble and Time Doctor for time tracking, but none of these would reflect the reasons for low/high performance of the employees as Jibble is just a time clock, and the Time Doctor won't yet make reports and send them to superiors right away. Traqq solves it. Honestly, I have never come across any software competing with functionalities like Traqq yet.

Incentivized

• Before we had Small Improvements, personal goal setting was completely disorganized. Some managers made sure it was done, likewise many did not.
• Having past goals collected in one repository has been a blessing. I couldn't imagine not having Small Improvements or something comparable.

Incentivized

• I've been able to get things done faster with Traqq. One of my clients made a comment a while back(I asked for her permission before posting this). She said, "I loved how I don't get to pay freelancers for doing nothing, now I pay employees according to the quality of work I receive". We both laughed about it though, but I believe that's a positive impact on her.
• I've been able to write more, knowing that my clients can see my major moves. My main aim is to impress my employers to get good feedback in return and Traqq helps me greatly in that area.