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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    15Five

    Score8.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    15Five in San Francisco offers their employee performance management platform, which emphasizes employee engagement via pulse surveys and an emphasis on frequent feedback, fast one-on-one meeting planning, objective tracking, and other related features.

    $7

    per person/per month

    Small Improvements

    Score7.2 out of 10
    N/APerformance Reviews & 360s Provide employees with structured opportunities for reflection and assessment through performance reviews and peer feedback. Customize the questions, define who participates, establish a cadence that suits an organization’s schedule, and run reviews for different departments at the same time. Ongoing Feedback Praise coworkers for a job well done and request feedback at any time from anyone. Prepare for…

    $2

    per user, per month

    Pricing
    15FiveSmall Improvements
    Editions & Modules
    Basic
    $7
    per person/per month
    Plus
    $14
    per person/per month
    Performance
    Custom Pricing
    Engagement and Retention Add-on
    $2
    per user, per month
    Performance Starter Pack
    $5
    per user, per month
    Feedback and Performance Suite
    $7
    per user, per month
    Offerings
    Pricing Offerings
    15FiveSmall Improvements
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—We also offer volume discounts if you have over 200 employees! Please see the calculator on our pricing page to calculate your exact price.
    More Pricing Information
    Community Pulse
    15FiveSmall Improvements
    Considered Both Products
    15Five
    No answer on this topic
    Small Improvements
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    33 Answers
    75%
    Would buy again
    6 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    23 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    34 Answers
    75%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    16 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    21 Answers
    No answers on this topic
    Features
    15FiveSmall Improvements
    Performance and Goals
    Comparison of Performance and Goals features of 15Five and Small Improvements
    Feature
    15Five
    4.4
    37 Ratings
    53% below category average
    Small Improvements
    8.3
    9 Ratings
    10% above category average
    Corporate goal setting4.830 Ratings7.02 Ratings
    Subordinate goal setting4.732 Ratings7.53 Ratings
    Individual goal setting4.736 Ratings10.09 Ratings
    Line-of sight-visibility2.929 Ratings7.83 Ratings
    Performance tracking4.733 Ratings9.08 Ratings
    Performance Management
    Comparison of Performance Management features of 15Five and Small Improvements
    Feature
    15Five
    7.7
    37 Ratings
    6% below category average
    Small Improvements
    9.3
    9 Ratings
    13% above category average
    Performance plans9.026 Ratings10.08 Ratings
    Plan weighting6.89 Ratings8.03 Ratings
    Manager note taking8.932 Ratings10.08 Ratings
    Performance improvement plans7.218 Ratings8.33 Ratings
    Review status tracking9.027 Ratings9.09 Ratings
    Rater nomination workflow6.75 Ratings10.07 Ratings
    Review reminders9.930 Ratings10.08 Ratings
    Workflow restrictions5.016 Ratings9.04 Ratings
    Multiple review frequency10.024 Ratings10.06 Ratings
    Reporting4.627 Ratings9.05 Ratings
    Best Alternatives
    15FiveSmall Improvements
    Small Businesses
    No answers on this topic
    15Five
    Score8.2 out of 10
    Medium-sized Companies
    Reflektive
    Score9.5 out of 10
    Reflektive
    Score9.5 out of 10
    Enterprises
    Reflektive
    Score9.5 out of 10
    Reflektive
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    15FiveSmall Improvements
    Likelihood to Recommend
    8.9
    (44 ratings)
    9.0
    (11 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    8.6
    (24 ratings)
    7.1
    (4 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    15FiveSmall Improvements
    Likelihood to Recommend
    15Five
    We love the ability to recognize peers and align the High Fives with core values (and having it integrate with Slack creates visibility which encourages use of the feature) The Performance Review features are quite customizable and do most of what we'd like. The goal setting function is robust, however I wish that area was a bit less complicated as we'd like to be able to zoom out for company milestones, it just looks busy. In terms of managing an employee's lifecycle from hire on past their 30/60/90 day goals, that piece is customizable however I'd love it if check-ins were completely custom.
    Incentivized
    Read full review
    Small Improvements
    I'm honestly not sure why my company chose to use Small Improvements. We used Lattice before for the all the same use cases I mentioned here. The employee performance review feature might be a bit better in Small Improvements, but the goal-setting tool and the 1:1 tool are very weak. I may not have benefitted yet from all the features that Small Improvements have to offer, but so far it looks like a pretty basic HR tool with much better alternatives out there. If it's cheaper than the competition, that might be the only argument to go with it.
    Incentivized
    Read full review
    Pros
    15Five
    • The Pulse Check feature is both easy to use and allows staff and management to gauge how team health is.
    • The metric and key performance tools are very well designed.
    • Automated reminders and reporting are great features.
    • I find the customer services to be best in class.
    Incentivized
    Read full review
    Small Improvements
    • Goal Tracking: Enables users to chart goals, track progress, and provide details about what they want/expect to achieve.
    • Praise Wall: A public place to post positive and encouraging comments about other employees.
    • 360 Reviews: Users can request and gain 1:1 feedback; this can be anonymous if desired.
    Incentivized
    Read full review
    Cons
    15Five
    • I think 15Five dashboards can be quite clunky and difficult to use
    • I think their One-on-one management feature makes it difficult to track action items or search histories across time or multiple employees--a simple Google Doc is much more effective or Notion if you want even more functionality
    • In my opinion, 15Five's customer service is among the worst I have experienced from a software company. They will nickel and dime you and use hidden fine print to wring as much money as they can from you.
    Read full review
    Small Improvements
    • Being able to edit projects more easily (and have a documented edit history) would be beneficial.
    • Possibly integrations with popular platforms (such as JIRA) to give expanded detail of project tracking.
    • Gantt charts would be a nice to have for a top level management view.
    Incentivized
    Read full review
    Likelihood to Renew
    15Five
    This program is the absolute best I've ever used in 30 years with organizations. Not only do I enjoy being a user and "filling it out" every week- but I would personally buy it if available for goal tracking in my personal life I love it that much!
    Incentivized
    Read full review
    Small Improvements
    No answers on this topic
    Usability
    15Five
    The platform is too easy for use, you will find by hand all the main tools and the interface put in front of you what you need without enter to define or open complex options to add things.
    No, you just need to open a new report and start to type things, the system automatically will start to add fields or show the desired options based on your current context.
    Incentivized
    Read full review
    Small Improvements
    No answers on this topic
    Support Rating
    15Five
    15Five support is quick and helpful. We work with other vendors in the people management space and performance tracking/management who offshore their support or force us into long queues to chat for support and it just doesn't support our needs very well. 15Five is responsive and speedy. We constantly evaluate our vendors for their support and have switched vendors in the past in other areas because of limited support capabilities
    Incentivized
    Read full review
    Small Improvements
    The customer support is quick and thorough, they have access to our account to answers are tailored to our needs. They also have a good knowledge base and self-help site with some video tutorials and FAQs which saved us time as opposed to just calling or emailing support. For the times that we did reach out, it only took one response to get our issue resolved.
    Incentivized
    Read full review
    Online Training
    15Five
    Very helpful webinar training. They answer questions, the slides are all very helpful, and they send you the presentation once the webinar is complete so that you can share with your team.
    Incentivized
    Read full review
    Small Improvements
    No answers on this topic
    Implementation Rating
    15Five
    It was very easy and support was super helpful!
    Incentivized
    Read full review
    Small Improvements
    No answers on this topic
    Alternatives Considered
    15Five
    Visually 15Five blows Yammer out of the water! Yammer was easy to use as well, but it felt very difficult to get on to and was not single sign-on when we were using it. 15Five allows for easy login with single sing on feature and has less "clicks" to get to where I need to be on the program. I also love the app way more than Yammer!
    Incentivized
    Read full review
    Small Improvements
    Lattice was able to link in with core OKRs whereas from my memory, Small Improvements didn't support this goal setting and tracking framework. While it was good for sentiment and management frameworks, it was unable to connect with the greater company vision as well as Lattice - that was the reason that we moved.
    Incentivized
    Read full review
    Return on Investment
    15Five
    • It holds each employee to a certain standard by having them select their own list
    • Gives them the opportunity to reach their list of goals
    • Being able to accomplish each set goal and/or priority gives a sense of pride in each person's work as they are able to check off what has been done
    • On the negative, it can also show what the employee is not being done and may show poorly if there is a consistent pattern of not completing tasks
    Read full review
    Small Improvements
    • Before we had Small Improvements, personal goal setting was completely disorganized. Some managers made sure it was done, likewise many did not.
    • Having past goals collected in one repository has been a blessing. I couldn't imagine not having Small Improvements or something comparable.
    Incentivized
    Read full review
    ScreenShots

    15Five Screenshots

    Screenshot of Celebrate wins, tout progress, and give good feedback where good feedback is due.Screenshot of 15Five Home DashboardScreenshot of Connect managers with their teams through regular Check-Ins that lead to actionable insights.

    Small Improvements Screenshots

    Screenshot of Provide employees with structured opportunities for reflection and assessment through Performance ReviewsScreenshot of Decide whether or not you want manager to approve nominations for 360 FeedbackScreenshot of Share agenda items, meeting notes, and follow-up discussions with 1:1 MeetingsScreenshot of Create templated 1:1 meeting agendas for your managersScreenshot of Identify goals, set success measures, and track the results with ObjectivesScreenshot of Give public kudos to your colleagues with Praise