Sling vs. Verint Workforce Management for Back Office

Sling

Sling

14 Reviews and Ratings

Verint Workforce Management for Back Office

Verint Workforce Management for Back Office

1 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Sling	Score 9.2 out of 10	N/A	Sling, from the company of the same name in Brooklyn, is presented by the vendor as an easy way to schedule and communicate with non-desk employees. It allows users to organize, communicate, and administer all aspects of a business, to stay on top of things and keep everything in one place without juggling multiple platforms.	$2 per user, per month
Verint Workforce Management for Back Office	Score 7.3 out of 10	N/A	Verint® Back-Office Workforce Management™ is a suite of solutions that aims to help improve speed, accuracy and efficiency of customer supporting, back-office functions. They can capture real-time data to create visibility across teams and optimize processes AND the workforce – both human and digital. Streamlining processes may result in ROIs like: · Reduction in backlogs · Lift in capacity · Cost savings · Faster turnaround…	N/A

Pricing

Sling

Verint Workforce Management for Back Office

Editions & Modules

Premium: $2.00
per user, per month
Business: $4.00
per user, per month

No answers on this topic

Offerings

Pricing Offerings
Sling	Verint Workforce Management for Back Office
Free Trial
Yes	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Best Alternatives
	Sling	Verint Workforce Management for Back Office
Small Businesses	7shifts Score 9.9 out of 10	7shifts Score 9.9 out of 10
Medium-sized Companies	PowerDMS by NEOGOV Score 7.0 out of 10	PowerDMS by NEOGOV Score 7.0 out of 10
Enterprises	Zoho People Score 8.4 out of 10	Zoho People Score 8.4 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Sling	Verint Workforce Management for Back Office
Likelihood to Recommend	7.3 (0 ratings)	7.3 (0 ratings)
Usability	- (0 ratings)	8.2 (0 ratings)

User Testimonials
	Sling	Verint Workforce Management for Back Office
Likelihood to Recommend	Sling has been our best option for communication and scheduling. We looked into OnShift and other scheduling systems that aren't free. Sling has been our best option. Our schedule is a beast and Sling has made my job much easier and for our on-call staff as well. You can change the color of positions (which we love) and we love to use green for bonus money shifts! Incentivized SH Susan Heutmaker Staffing Coordinator Read full review	I believe it is well suited for larger companies or companies that are looking to scale larger. It works well for all levels of business, but definitely is great for leaders who seek to better manage their employees and understand the work they are completing or just what they are doing throughout the day Incentivized Verified User Anonymous Read full review
Pros	Desktop application for more detailed assignment of shifts. Simple App for the workforce deployment that shows shifts and offers communication. Ability for users to schedule themselves off work. Incentivized Verified User Anonymous Read full review	DPA - da best triggers Schedule optimization Verified User Anonymous Read full review
Cons	Bring back the forever repeating shifts, they currently only repeat for 1 year so I have to go through every shift once a year & reset them. Our staff liked when they had birthday notifications for staff. Wish there was a way for admins to be managers of managers. What I mean by that is when management requests time off I do not get a notification so they have to let me know separately. Incentivized SH Susan Heutmaker Staffing Coordinator Read full review	Your graphs. Sweet lord they are hideous Report formats are a struggle bus I hate riding Back office quality tracking Verified User Anonymous Read full review
Usability	No answers on this topic	I would say that Verint is very user friendly and is easy to navigate. I have not had any negative experiences with training staff on how to utilize the suite and the feedback I have received has always been positive. I would say that reporting could be easier to navigate and utilize on both the back office and customer side. Incentivized Verified User Anonymous Read full review
Alternatives Considered	(it has been 3+ years since I evaluated other programs, I don't recall the names) Incentivized Verified User Anonymous Read full review	Well team showed up to win, so you beat them out hands down, It was frankly embarrassing for them. Verified User Anonymous Read full review
Return on Investment	I spend 50% less time scheduling my employees My employees are 100% happier We use the free version, so we save 100% of cost! Incentivized MN Mike Nitroy Store Manager Read full review	9 million in the first 2 years 3 million subsequent years Future benefit is ball-parked at $5.4M Verified User Anonymous Read full review
ScreenShots	Sling Screenshots	Verint Workforce Management for Back Office Screenshots